Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top mechanics in Karratha Industrial Estate

Road Runner Mechanical Services

WEBBERTON
star star star star star

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star star star star star

"called when other problems arose, great service, fast, efficient"

mike, Ford Falcon Ute

Axis Autos

GERALDTON CBD
star star star star_border star_border

Neerabup Diesel Services

NEERABUP
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"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

Carcare Joondalup

JOONDALUP
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Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

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Sandy, Nissan Pathfinder

Midas Joondalup

JOONDALUP
star star star star star_half

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star star star star star

I found the service provided by the website good, as it allowed for a good price...

I found the service provided by the website good, as it allowed for a good price. I was then impressed by the customer service of the staff at Midas Joondalup and will definitely go back.

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Sharon, HOLDEN ASTRA

No deposit & interest free

BOOK NOW, PAY LATER

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1st Call Automotive

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Mechanics were friendly and informative, will definitely be using them again. Th...

Mechanics were friendly and informative, will definitely be using them again. Thanks!

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"Great people to deal with. Great billing explains everything. Will use again."

Geraldine, Kia Sportage

Advance Auto Tune

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"Staff very helpful, leading to further work next week. Thank you"

Ron, Mitsubishi Pajero

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SanCo Mechanical Services

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Excellent, friendly and efficient service from Lou at SanCo. Will definitely go ...

Excellent, friendly and efficient service from Lou at SanCo. Will definitely go back!

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Lisa, Hyundai i20

Wangara Honda

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"“Great Customer Service” Thank You"

karamjit, Hyundai i45

JRP Automotives

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"Great job"

Vik, Toyota Camry

Woodvale Autocare

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Very happy with the service carried out on my D Max. Additional items were requi...

Very happy with the service carried out on my D Max. Additional items were required and carried out on the same day. Communication was good and vehicle clean and tidy on collection. Thankyou!

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Ross, Isuzu Rodeo/D-Max

Bridgestone Select Kingsway

MADELEY
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"Fair pay for fair work. Really good. Will be back!"

Chris, Volkswagen Golf VII

Outlaw Performance and Automotive

MALAGA
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Great guys and quality service. If you're in need of a no-nonsense policy then t...

Great guys and quality service. If you're in need of a no-nonsense policy then these are the guys

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Tim, NISSAN PATROL

Westralia Car Care Pty Ltd

MALAGA
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Friendly upfront people. Really appreciated the use of the loan car for the day....

Friendly upfront people. Really appreciated the use of the loan car for the day. I will definitely use them again

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Diem, Hyundai Elantra

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Autoresponse

STRATTON
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Autoresponse are fantastic. They always go above and beyond, excellent customer ...

Autoresponse are fantastic. They always go above and beyond, excellent customer service, top quality work and super reliable.

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Hayley, Hyundai Getz

Racing Dynamics

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"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

Perth Automotive Centre

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"Friendly staff. Great service. Saved me 100s of $$$$$."

Nav, Isuzu D-Max

Quickstop Brake & Clutch Centre

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"Staff were courteous and efficient and the work was carried out promptly."

JOHN, Mitsubishi Magna

Noranda Service Centre

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Adrian is an excellent mechanic. Very happy with the customer service and the ca...

Adrian is an excellent mechanic. Very happy with the customer service and the car service.

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Thalia, Jeep Patriot

Day Auto Electrical Service

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They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Amanda, Mitsubishi Colt CZC

Ultra Lube

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Malcolm, Volkswagen Amarok

AutoPlusWA

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Chris & his team at midland auto did the job at the fixed price & even dropped me off at work & picked me up again & did a complete look through the Toyota Tarago that i had only owned for 2 weeks. This gives me peace of mind so i don't have any problems with the car down the track, awesome job & see you again on the next service!

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Richard, Toyota Tarago

Road Runners Field Service

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I had a few quotes from other people but these guys are the cheapest & did what ...

I had a few quotes from other people but these guys are the cheapest & did what needed to be fixed within 4hours 😉 definitely would use them again cos they where $460 cheaper than a toyota dealer 😮 very very happy well done guys 😉

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Richard, Toyota Yaris

Midas Midland

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"Quick service. They were happy to reschedule my car service a couple of times."

Abhi, MITSUBISHI LANCER

Midland 4WD Centre

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Not enough flexibility in daily schedule to adjust for the unexpected. I requested they change oils rather than top up, an extra 30 mins total work, and they couldn't do it. Disappointing.

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Alan, Nissan Patrol

ABS Midland

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very informative & good explanation & empathy, even though some issues could not...

very informative & good explanation & empathy, even though some issues could not be rectified --- needs to refer to suitable repairer

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Arnold, Chery J11

Midland Tune and Service Centre

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Great service, fast and efficent. Staff where freiendly and a honest service of...

Great service, fast and efficent. Staff where freiendly and a honest service of the car with no added extras that were not needed.

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Mark, TOYOTA PRADO

A & N Car Factory

MORLEY
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Andrew was great, not only a great service but he cleaned the inside, blackened ...

Andrew was great, not only a great service but he cleaned the inside, blackened my tyres and fixed my radio. Also drove me home in the pouring rain.

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Rosie, Ford Focus

Ultra Tune Belmont

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Not the cheapest, however exceptional service and excellent workmanship which is...

Not the cheapest, however exceptional service and excellent workmanship which is definitely worth a few extra dollars. Highly recommend. Fyi when going to this place type UltraTune Belmont into google maps not 135 Great Eastern Highway or you'll end up in South Guilford.

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Jess, Toyota Corolla

Giant Hyundai

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Friendly service staff like Jess has made my experience a wonderful one. The ser...

Friendly service staff like Jess has made my experience a wonderful one. The service through Fixed Price gives me peace of mind knowing that I won't be having unexpected payment.

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Kester, HYUNDAI i30

Fleet Pro Service Centre

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"Fantastic company who are personable and honest. Highly reconmend"

Oliver, Volkswagen Tiguan

Osborne Park Isuzu

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Barry was really good with helping organize everything and they seem very honest...

Barry was really good with helping organize everything and they seem very honest. I was not sure if A/C needed regas or not, he organized to get it tested, then said it was marginal but ok, maybe do it next time, no charge.

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Paul, Hyundai Santa Fe

Scarboro Toyota

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"good job, cheaper than the walk-in rate"

Noel, TOYOTA LANDCRUISER

Autorite Service Centre

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"Darren runs a great shop, always happy with the work done, and good value too."

John, TOYOTA CAMRY

ABS Kewdale

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Done work quick and let me know when job was done.. were honest and professional...

Done work quick and let me know when job was done.. were honest and professional...

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Bradley, Holden Commodore

Drivetec Mechanical Mobile

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"The car service was done with minimum fuss and within the quoted budget."

Danni, Kia Rio

Inspect 'n' Shine Automotive Services

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"Barry was on time and job and feed back very professional"

Nathan, Mitsubishi Magna

DNS Mobile Mechanical Repairs

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"great price great service"

Robert, Nissan Tiida

Auto Smart Mobile Mechanical

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"Professional and friendly"

Joanne, Mazda 3

PSI Automotive

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Paul with PSI automotive was on time and quick and had an excellent standard of ...

Paul with PSI automotive was on time and quick and had an excellent standard of work too.

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Killian, Holden Astra

Westside Mobile Service

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Ryan was great, car was vacuumed with windows cleaned and the car is running wel...

Ryan was great, car was vacuumed with windows cleaned and the car is running well. He advised and quoted on extra work needed in the future. The only confusion was my initial appt was for him to arrive between 8 and 10am which he did. However, I had been advised by email from autoguru that he would not be able to come until 11.30 and he was lucky to get me when he arrived as I was heading to the shops. He had no idea about the changed time. Overall though very happy with the service, convenience and price. Regards, Leah

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Leah, Mitsubishi ASX

Vinnie's Automotive

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I have no hesitation recommending this service to family and friends or using it...

I have no hesitation recommending this service to family and friends or using it again. Service was professional and friendly.

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Amanda, MAZDA 323

Weekend Mobile Mechanic

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Great customer service - turned up on time, easy to deal with - he explained eve...

Great customer service - turned up on time, easy to deal with - he explained everything and was extremely thorough and genuine. He happily took my follow up call to discuss one of the more urgent repairs further. Will definitely be using in future!

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Anna, Kia Rio

Scotts Mobile Mechanics Belmont

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Mechanic was kind respectful helpful and non judgemental. He was thorough quick...

Mechanic was kind respectful helpful and non judgemental. He was thorough quick and friendly.

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Tegan, Kia Rio

Perth Mech Mobile Mechanics

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Good service, no issues, was prompt and completed the service with no issues. Wo...

Good service, no issues, was prompt and completed the service with no issues. Would recommend!

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Nick, Jeep Wrangler

Hillstart Mobile Hills Area

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"Mechanic was prompt, thorough and friendly."

Louise, Hyundai i30

ABS Kewdale Mobile

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First time using mobile mechanic and very happy with the service provided. High...

First time using mobile mechanic and very happy with the service provided. Highly recommended.

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ANUSORN, Holden Cruze

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Pilbara for your next service. AutoGuru compares mechanics and vehicle service options in Karratha Industrial Estate and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

Searching for a mechanic using AutoGuru means you see results in your local Karratha Industrial Estate area as well as the greater Pilbara region. We provide instant online quotes to compare the cost of parts and labour from mechanic to mechanic, so you can book online and pay at pickup.

You’ll find trusted Karratha Industrial Estate mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Don't forget you can also compare and book local mobile mechanics in Karratha Industrial Estate through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Karratha Industrial Estate have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Karratha Industrial Estate that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661