Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Karratha mechanics. Book your car service online and save.

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Axis Autos

GERALDTON CBD
star star star star_border star_border

Neerabup Diesel Services

NEERABUP
star star star star star

LATEST REVIEW

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star star star star star

"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

Carcare Joondalup

JOONDALUP
star star star star star

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star star star star star

Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

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Sandy, Nissan Pathfinder

Midas Joondalup

JOONDALUP
star star star star star_half

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star star star star star_border

Regular, satisfied customer of Midas’s! No qualms service and friendly staff. Re...

Regular, satisfied customer of Midas’s! No qualms service and friendly staff. Recommend any day.

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Pradeep, Mazda CX-5

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Pilbara

1st Call Automotive

WANNEROO
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"The customer service was perfect and now my car runs better then ever."

Sally, MAZDA 3

Killarney Autos

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Extremely happy with our 30k service, and it was a lot cheaper than the dealer.....

Extremely happy with our 30k service, and it was a lot cheaper than the dealer.. Win win!

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Lisa, VOLKSWAGEN GOLF

BJ's Car Care Centre

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"Great people to deal with. Great billing explains everything. Will use again."

Geraldine, Kia Sportage

Advance Auto Tune

WANGARA
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"Excellent work done, honest and upfront."

Tony, MG MGB

Wangara Honda

WANGARA
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"“Great Customer Service” Thank You"

karamjit, Hyundai i45

JRP Automotives

LANDSDALE
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"Friendly, helpful and thorough"

Bruce, Mitsubishi Pajero

Woodvale Autocare

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"Very good and efficient service, fast and friendly team."

Hanish, TOYOTA CAMRY

Bridgestone Select Kingsway

MADELEY
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"Fair pay for fair work. Really good. Will be back!"

Chris, Volkswagen Golf VII

Outlaw Performance and Automotive

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Great guys and quality service. If you're in need of a no-nonsense policy then t...

Great guys and quality service. If you're in need of a no-nonsense policy then these are the guys

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Tim, NISSAN PATROL

Westralia Car Care Pty Ltd

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As a four car family, we were looking for a quality local mechanic that can be r...

As a four car family, we were looking for a quality local mechanic that can be relied upon to provide good advice and value for money. We certainly found that at Westralia Car Care.

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Nick, Subaru Forester

* Minimum service amounts apply

Autoresponse

STRATTON
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Autoresponse are fantastic. They always go above and beyond, excellent customer ...

Autoresponse are fantastic. They always go above and beyond, excellent customer service, top quality work and super reliable.

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Hayley, Hyundai Getz

Racing Dynamics

MALAGA
star star star star star

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star star star star star

"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

Perth Automotive Centre

BALCATTA
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"Couldn't be happier with the service. Highly recommended"

Shaun, Toyota Landcruiser

Noranda Service Centre

NORANDA
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Excellent service the price was great and the job was done quickly will use Nor...

Excellent service the price was great and the job was done quickly will use Noranda Service Centre again and will recommend this website to all my family and friends.

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Kylie, Holden Commodore

Day Auto Electrical Service

MIDVALE
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They did all the work quickly, dropped me off and picked me up and left me with ...

They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Amanda, Mitsubishi Colt CZC

Ultra Lube

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Great communication, log book service as per manual was carried out on RAV4 for ...

Great communication, log book service as per manual was carried out on RAV4 for a 70,000km service. No issues and invoiced as quoted. No up selling. Advised of any potential repairs in the future ( e,g brakes, shocks ) Used Penrite lubes which made me very happy. Thanks again Michael.

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Jim, Toyota RAV4

AutoPlusWA

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excellent service and care. very professional in their explanations of what was...

excellent service and care. very professional in their explanations of what was carried out on the car. they rang me to to clarify things about my wiperblades. on my car the whole assembly needs to be replaced. I would recommend this company with no hesitation. thanks

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Liz, HONDA CR-V

Road Runners Field Service

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"They are friendly mechanics"

Sam, Holden Barina

Midas Midland

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On arrival i found the technician to be very courteous and helpful. vehicle repo...

On arrival i found the technician to be very courteous and helpful. vehicle report given and explained on pick up. will return .

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Julie, Holden Viva

Midland 4WD Centre

MIDLAND
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Not enough flexibility in daily schedule to adjust for the unexpected. I request...

Not enough flexibility in daily schedule to adjust for the unexpected. I requested they change oils rather than top up, an extra 30 mins total work, and they couldn't do it. Disappointing.

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Alan, Nissan Patrol

ABS Midland

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The service i received was amazing so good to have honest feed back with no pres...

The service i received was amazing so good to have honest feed back with no pressure . Craig was great from front service to picking up the car and went through everything with me what had been done and my car is runnung great . I will defintely be going back thank you ABS midland .

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susan, Hyundai i20

Midland Tune and Service Centre

BELLEVUE
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Dennis is great, a repairer you can trust which is rare these days. He's mindful...

Dennis is great, a repairer you can trust which is rare these days. He's mindful of your budget but ensures the best quality of repairs. Thanks.

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Brett, VOLKSWAGEN GOLF

A & N Car Factory

MORLEY
star star star star star_half

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Andrew was great, not only a great service but he cleaned the inside, blackened ...

Andrew was great, not only a great service but he cleaned the inside, blackened my tyres and fixed my radio. Also drove me home in the pouring rain.

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Rosie, Ford Focus

Ultra Tune Belmont

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Professional & friendly service. Informed me that a parking light bulb had blown...

Professional & friendly service. Informed me that a parking light bulb had blown and replaced it free of charge. Great service, highly recommend.

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Ian, Toyota Landcruiser/Prado

Giant Hyundai

OSBORNE PARK
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Friendly service staff like Jess has made my experience a wonderful one. The ser...

Friendly service staff like Jess has made my experience a wonderful one. The service through Fixed Price gives me peace of mind knowing that I won't be having unexpected payment.

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Kester, HYUNDAI i30

Fleet Pro Service Centre

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"Staff seemed knowledgeable and competent. Happy with first try."

Graham, BMW 1 Series

Osborne Park Isuzu

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Barry was really good with helping organize everything and they seem very honest...

Barry was really good with helping organize everything and they seem very honest. I was not sure if A/C needed regas or not, he organized to get it tested, then said it was marginal but ok, maybe do it next time, no charge.

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Paul, Hyundai Santa Fe

Scarboro Toyota

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"Great service - I dont even clean my car that well too!"

Dave, Toyota Hilux

Autorite Service Centre

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Excellent customer service, prompt confirmation of date/time and fast turnaround.

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Jennifer, MAZDA Mazda2

ABS Kewdale

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good customer service and prompt had no problems at all would recommend them to ...

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deb, Kia Rio

Drivetec Mechanical Mobile

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Steve (our visiting mechanic) was very helpful, professional and friendly. We ha...

Steve (our visiting mechanic) was very helpful, professional and friendly. We had to have unexpected extensive work on our car and he advised us of the issues and worked out what was the priority. I was pleasantly surprised I didn't need a defibrillator when I got the bill as the cost was most reasonable cost for a mechanic coming to your door.

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Michelle, Suzuki Swift

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"Barry was on time and job and feed back very professional"

Nathan, Mitsubishi Magna

DNS Mobile Mechanical Repairs

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"great price great service"

Robert, Nissan Micra

Auto Smart Mobile Mechanical

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Jim is a nice bloke, easy to talk to and advises what he is doing and if anythin...

Jim is a nice bloke, easy to talk to and advises what he is doing and if anything else is required. Definitely, recommend Auto Smart Mech. He will be servicing my other vehicles.

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Brad, Nissan X-Trail

PSI Automotive

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PSI was fantastic. Very friendly and personable. Paul explained what he was goin...

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Bradley, Jeep Compass

Westside Mobile Service

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Great service at a great price! Why pay the dealers double for the same service...!

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John, Volkswagen Amarok

Vinnie's Automotive

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Excellent work, showed up exactly on time. Didn't try and charge for things we d...

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Justin, Toyota Aurion

Weekend Mobile Mechanic

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It was great, very efficient and professional - would recommend to anyone especi...

It was great, very efficient and professional - would recommend to anyone especially after having had many bad service experiences with dealers.

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Richard, Hyundai Santa Fe

Romano's Automotive Mobile Mechanic & Tyre Services

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The mechanic was very experienced an knowledgeable. He was able to troubleshoot ...

The mechanic was very experienced an knowledgeable. He was able to troubleshoot problems in a methodical and logical fashion and get the car working smoothly again. What I got was much more than I expected.

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Michael, Saab 9-3

Scotts Mobile Mechanics Belmont

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"Great service very professional and a great bloke to go with it."

Martin, Mitsubishi Pajero

Perth Mech Mobile Mechanics

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"On time, personable,efficient and informative. Overall excellent service."

Chris, Kia Cerato

Hillstart Mobile Hills Area

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star star star star star

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The mechanic, Richard, who serviced my car was very thorough and helpful. Prompt...

The mechanic, Richard, who serviced my car was very thorough and helpful. Prompt and communicated well. He will be doing a few small adjustments to the car soon. Thanks

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Gill, Jaguar X-Type

ABS Kewdale Mobile

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Came on time, very thorough, pleasant to deal with Will do the same for next ser...

Came on time, very thorough, pleasant to deal with Will do the same for next service.

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Michael, Lexus IS/IS-F

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Pilbara phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Karratha mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

At AutoGuru, we are dedicated to giving you access to the best mechanics from Karratha and the greater Pilbara area. Fixed price quotes mean you can find the mechanic who best suits your budget and location – it’s just so easy!

From Alfa Romeo’s to Volvo’s, we can find a mechanic in Karratha who will be able to offer you the best price on repairs and services. Whether you just want a simple safety check or milestone service, or a whole new major part, you’ll be able to book online today and drive away with a smile!

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Karratha. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661