Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Axis Autos

GERALDTON CBD
star star star star_border star_border

Neerabup Diesel Services

NEERABUP
star star star star star

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"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

Carcare Joondalup

JOONDALUP
star star star star star

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star star star star star

Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

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Sandy, Nissan Pathfinder

No deposit & interest free

BOOK NOW, PAY LATER

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Midas Joondalup

JOONDALUP
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"The service was good and done on time."

Peter, Mitsubishi Lancer

1st Call Automotive

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Great experience and communication on what was and not necessary for the major s...

Great experience and communication on what was and not necessary for the major service and issues with the vehicle.

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Leighton, HOLDEN COMMODORE

BJ's Car Care Centre

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very pleased with the service ... everything explained clearly, options given, c...

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Craig, Toyota Camry

Killarney Autos

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Killarney Autos were extremely professional, provided excellent service and went...

Killarney Autos were extremely professional, provided excellent service and went out of their way to assist me. I would highly recommend them to anyone.

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Darren, Holden Commodore

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SanCo Mechanical Services

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We were very impressed with how clean and organised the workshop was. Lou is gr...

We were very impressed with how clean and organised the workshop was. Lou is great and easy to talk to and appeared to be non judgemental offering loads of advice. I will recommend SanCo Mechanical services as we will definitely be using them again. Thank you for Great Service Lou. - (already recommended them to our friends)

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Jamie, Mercedes-Benz Vito

Advance Auto Tune

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"Staff very helpful, leading to further work next week. Thank you"

Ron, Mitsubishi Pajero

Wangara Honda

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"“Great Customer Service” Thank You"

karamjit, Hyundai i45

JRP Automotives

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"Friendly, helpful and thorough"

Bruce, Mitsubishi Pajero

Woodvale Autocare

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"A good service from friendly staff. Prompt, on time and no fuss."

Ross, Volkswagen Golf VI Estate

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Autoresponse

STRATTON
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Autoresponse are fantastic. They always go above and beyond, excellent customer ...

Autoresponse are fantastic. They always go above and beyond, excellent customer service, top quality work and super reliable.

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Hayley, Hyundai Getz

Outlaw Performance and Automotive

MALAGA
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I was very impressed dropped me at work even offered to pick me up at a time whi...

I was very impressed dropped me at work even offered to pick me up at a time which I didn't need Full explanation of what had been done and needs doing even lifted car up on hoist showed me problem given me very good advice I will go back for future services

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Viola, Nissan Pulsar

Westralia Car Care Pty Ltd

MALAGA
star star star star star

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Chose Westralia Car Care after reading reviews online. I was not disappointed. T...

Chose Westralia Car Care after reading reviews online. I was not disappointed. Truly professional service with helpful advice and easy to understand recommendations. Will be using for all future services.

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Brian, Toyota Hiace

Racing Dynamics

MALAGA
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"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

Day Auto Electrical Service

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They did all the work quickly, dropped me off and picked me up and left me with ...

They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Amanda, Mitsubishi Colt CZC

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"Great friendly service with top quality staff will definitely come back!"

Isaac, BMW 3 Series

AutoPlusWA

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great service from mechanic through to the front desk staff. The job was done in...

great service from mechanic through to the front desk staff. The job was done in the time stated. Midland Auto has always been professional, affordable and friendly to all customers. I always recommend them.

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Barbara, Toyota Corolla

Midas Midland

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"Great and helpful staff. Answered my questions and upfront on any other costs."

Tina, TOYOTA RAV4

Midland 4WD Centre

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Not enough flexibility in daily schedule to adjust for the unexpected. I request...

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Alan, Nissan Patrol

Ultra Lube

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"very efficient"

Malcolm, Volkswagen Amarok

ABS Midland

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"Great friendly service, job well done."

Vimala, Mitsubishi Lancer

Midland Tune and Service Centre

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"very professional and through. Would recommend them to anyone .value for money"

Basil, TOYOTA RAV4

Noranda Service Centre

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Excellent service the price was great and the job was done quickly will use Nor...

Excellent service the price was great and the job was done quickly will use Noranda Service Centre again and will recommend this website to all my family and friends.

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Kylie, Holden Commodore

Perth Automotive Centre

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Friendly customer service and done on time as promised. Happy with the price and...

Friendly customer service and done on time as promised. Happy with the price and the advice as to what else needed attention. Glad not to had to suffer the unwanted up-selling that you get from the dealers. Will be back. Des, Carine WA

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Des, Mazda BT-50

Ultra Tune Belmont

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Jess, Toyota Corolla

A & N Car Factory

MORLEY
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Andrew was great, not only a great service but he cleaned the inside, blackened my tyres and fixed my radio. Also drove me home in the pouring rain.

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Rosie, Ford Focus

Giant Hyundai

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Friendly service staff like Jess has made my experience a wonderful one. The ser...

Friendly service staff like Jess has made my experience a wonderful one. The service through Fixed Price gives me peace of mind knowing that I won't be having unexpected payment.

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Kester, HYUNDAI i30

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"Good quick service, very helpful, very knowledgeable."

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Osborne Park Isuzu

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Hi. I dropped my Rexton into Isuzu on a Friday morning for routine service and ...

Hi. I dropped my Rexton into Isuzu on a Friday morning for routine service and have nothing but excellent words of praise. In a modern world of regular poor and lacklustre service and poor performance of routine tasks Isuzu Scarborough beach road Perth stand out well ahead of anything I have used in the past. The service included a check and drain of the cars diesel sedimentary filter which unfortunately due to age failed as they were screwing it back in. This dealyed the return of the vehicle ...not a problem as the garage offered me a courtesy car for the weekend. It was all repaired replaced free of charge on the following Monday. The service price was very competitive and I will be going back in the future and recommending to all my family and friends. Barry the service manager and his very capable and polite team were excellent.

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David, Ssangyong Rexton

Scarboro Toyota

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Abbas, Volkswagen Golf

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Excellent customer service, prompt confirmation of date/time and fast turnaround...

Excellent customer service, prompt confirmation of date/time and fast turnaround.

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Jennifer, MAZDA Mazda2

ABS Kewdale

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Wonderful service, the staff are really friendly and helpful, and they always go...

Wonderful service, the staff are really friendly and helpful, and they always go the extra mile!

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Complete Electrical Energy Solutions, Ford Ranger

Drivetec Mechanical Mobile

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"The car service was done with minimum fuss and within the quoted budget."

Danni, Kia Rio

Inspect 'n' Shine Automotive Services

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"Barry was on time and job and feed back very professional"

Nathan, Mitsubishi Magna

Auto Smart Mechanical Mobile

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"Highly recommended and great advice. Neat and tidy job. Tim is a nice bloke."

Maurice, Lexus RX

PSI Automotive

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Came on time was very friendly and professional and a great price. Will use agai...

Came on time was very friendly and professional and a great price. Will use again

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alan, Volkswagen Caddy/Caddy Maxi

Westside Mobile Service

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Job was for timing belt replacement, Ryan was at least a 100-200 cheaper than ot...

Job was for timing belt replacement, Ryan was at least a 100-200 cheaper than other workshops Great communication, Ryan was friendly, informative and easy to deal with. Vacuuming was a nice bonus. Really stoked all round, would use again.

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Beau, Holden Cruze

Vinnie's Automotive

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star star star star star

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"Ok good"

Kemal, Holden Captiva

Weekend Mobile Mechanic

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"Good price, good service, good advice"

Liam, Holden Cruze

Scotts Mobile Mechanics Belmont

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Guy was on time was polite and the price was resonable. Only thing was he tried ...

Guy was on time was polite and the price was resonable. Only thing was he tried to fix something and make it quieter how ever it did the opposite and made it louder. Minor issue though

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Shaun, Toyota Hilux

Hillstart Mobile Hills Area

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"Very friendly, very professional. Arrived on time, cleaned up after."

Glen, Holden Commodore

Perth Mech Mobile Mechanics

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The positive reviews helped my decision in choosing Mobile Mechanic. It would im...

The positive reviews helped my decision in choosing Mobile Mechanic. It would improve the service if the mechanic outlined exactly what he did verbally on the day, even though it was just a service.

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Helen, Honda Accord Euro

ABS Kewdale Mobile

airport_shuttle Mobile Mechanic

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"Friendly and on time. Great"

Mark, Volkswagen Passat

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Pilbara to find the best quote – we do it for you! We have an easy to use database of Innawanga mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Innawanga and other nearby Pilbara suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

AutoGuru sources services for a range of vehicle makes and models in Innawanga. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Don't forget you can also compare and book local mobile mechanics in Innawanga through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Innawanga have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Innawanga that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661