Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Road Runner Mechanical Services

WEBBERTON
star star star star star

LATEST REVIEW

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star star star star star_border

Everything was great: the welcome, service and efficiency. The only aspect that ...

Everything was great: the welcome, service and efficiency. The only aspect that could be improved is that the car smelt heavily of fumes (grease, fuel, etc.) afterwards. A bit more cleanliness perhaps?

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phil, Hyundai Terracan

Axis Autos

GERALDTON CBD
star star star star_border star_border

Neerabup Diesel Services

NEERABUP
star star star star star

LATEST REVIEW

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star star star star star

"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

Carcare Joondalup

JOONDALUP
star star star star star

LATEST REVIEW

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star star star star star

Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

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Sandy, Nissan Pathfinder

Midas Joondalup

JOONDALUP
star star star star star_half

LATEST REVIEW

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star star star star star_border

Their service was good only like most car repair service with an older female cu...

Their service was good only like most car repair service with an older female customer they said I had a fault that they could repair. My car is not that old repair wasn't needed in my opinion

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Carol, Hyundai i20

No deposit & interest free

BOOK NOW, PAY LATER

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1st Call Automotive

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"Very happy with the service, car was beautifully cleaned before pick up"

Jack, Mazda CX-5

Killarney Autos

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Extremely happy with our 30k service, and it was a lot cheaper than the dealer.....

Extremely happy with our 30k service, and it was a lot cheaper than the dealer.. Win win!

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BJ's Car Care Centre

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Was good. Although, they didnt vacuum my car as stated. And no loan car was avai...

Was good. Although, they didnt vacuum my car as stated. And no loan car was available

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Cathie, Jeep Grand Cherokee

Advance Auto Tune

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"Great customer service. Will be returning for future car service"

Michael, Mazda CX-7

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SanCo Mechanical Services

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Service was excellent car running smoothly provided valuable report as requested...

Service was excellent car running smoothly provided valuable report as requested. Workshop clean and presentable, complimentary loan car older model, but clean and well looked after will return to get further work done - Lou warm and friendly.

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mary, Subaru XV

Wangara Honda

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"“Great Customer Service” Thank You"

karamjit, Hyundai i45

JRP Automotives

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I received good service from JRP Automotives. They were helpful, friendly and se...

I received good service from JRP Automotives. They were helpful, friendly and seemed trustworthy. Their workshop was clean and organised. I would recommend them to others.

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Ghazal, MAZDA 2

Woodvale Autocare

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Went for a major service and everything went well, and in time. Daniel was very ...

Went for a major service and everything went well, and in time. Daniel was very kind and helpful, told me everything that was wrong on my car and didn't try to force me to do the repairs if it wasn't urgent.

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Max, HOLDEN COMMODORE

Bridgestone Select Kingsway

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"Fair pay for fair work. Really good. Will be back!"

Chris, Volkswagen Golf VII

Outlaw Performance and Automotive

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Great guys and quality service. If you're in need of a no-nonsense policy then t...

Great guys and quality service. If you're in need of a no-nonsense policy then these are the guys

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Tim, NISSAN PATROL

Westralia Car Care Pty Ltd

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Andy operates a clean professional business. You will get a service done properl...

Andy operates a clean professional business. You will get a service done properly with an honest assessment of any further work that is necessary. I highly recommend this business.

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John, MAZDA 6

Perth Automotive Centre

BALCATTA
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"Couldn't be happier with the service. Highly recommended"

Shaun, Toyota Landcruiser

Racing Dynamics

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"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

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Autoresponse

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Excellent work done on my Colorado 7. Chad found an oil leak, cleaned it up for ...

Excellent work done on my Colorado 7. Chad found an oil leak, cleaned it up for me and asked me to come back in a few days to see if it had reaccured. Anyone else would have just put a new gasket on it whether it needed it or not. Highly recommended.

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Merv, Holden Colorado

Noranda Service Centre

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Adrian was very helpfull with the queries i had. I dropped my car off at 8 am & ...

Adrian was very helpfull with the queries i had. I dropped my car off at 8 am & picked it up at 10 am. No overnight drop offs. Very happy.

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Kathy, Mitsubishi Mirage

Day Auto Electrical Service

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They did all the work quickly, dropped me off and picked me up and left me with ...

They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Amanda, Mitsubishi Colt CZC

Ultra Lube

MIDLAND
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Great communication, log book service as per manual was carried out on RAV4 for ...

Great communication, log book service as per manual was carried out on RAV4 for a 70,000km service. No issues and invoiced as quoted. No up selling. Advised of any potential repairs in the future ( e,g brakes, shocks ) Used Penrite lubes which made me very happy. Thanks again Michael.

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Jim, Toyota RAV4

AutoPlusWA

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Very helpful, made time to explain the serviced items. Good communication rega...

Very helpful, made time to explain the serviced items. Good communication regarding completion of service and pick up times. Polite phone and customer manner. Recommend.

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Vincent, SUZUKI SWIFT

Road Runners Field Service

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"Great service, will definitely be back!"

Ruben, Volkswagen Polo

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"Quick service. They were happy to reschedule my car service a couple of times."

Abhi, MITSUBISHI LANCER

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Not enough flexibility in daily schedule to adjust for the unexpected. I request...

Not enough flexibility in daily schedule to adjust for the unexpected. I requested they change oils rather than top up, an extra 30 mins total work, and they couldn't do it. Disappointing.

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Alan, Nissan Patrol

ABS Midland

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From making the appointment via AutoGuru to picking up the car after servicing, ...

From making the appointment via AutoGuru to picking up the car after servicing, this was the easiest car service to arrange. Craig at ABS was very professional when I dropped the car off, checking for exactly what was required. He called me early in the day to alert me to what extra issues they had identified and gave me quotes for everything they identified that needed to be done. The car was finished ahead of time. Craig was very thorough when he ran through all the work completed, explaining everything in detail. I love my car and I felt it had been serviced with care. I wasn't treated as just another customer, i felt appreciated that I had chosen them to service my car. I will certainly use them again and my husband is going to try them for his car's next service.

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Anna, Alfa Romeo Giulietta

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"Friendly service who kept me informed well"

Sharon, Chrysler Grand Voyager

A & N Car Factory

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"Very happy with service provided by A & N. Fair price for a job well done."

Chris, Ford Festiva

Ultra Tune Belmont

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Not the cheapest, however exceptional service and excellent workmanship which is...

Not the cheapest, however exceptional service and excellent workmanship which is definitely worth a few extra dollars. Highly recommend. Fyi when going to this place type UltraTune Belmont into google maps not 135 Great Eastern Highway or you'll end up in South Guilford.

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Jess, Toyota Corolla

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Friendly service staff like Jess has made my experience a wonderful one. The ser...

Friendly service staff like Jess has made my experience a wonderful one. The service through Fixed Price gives me peace of mind knowing that I won't be having unexpected payment.

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"Staff seemed knowledgeable and competent. Happy with first try."

Graham, BMW 1 Series

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Service was excellent and on time, the car wash was not the same quality as the ...

Service was excellent and on time, the car wash was not the same quality as the service, so 85/100

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John, Infiniti QX70

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"good job, cheaper than the walk-in rate"

Noel, TOYOTA LANDCRUISER

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Excellent customer service, prompt confirmation of date/time and fast turnaround...

Excellent customer service, prompt confirmation of date/time and fast turnaround.

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Jennifer, MAZDA Mazda2

Drivetec Mechanical Mobile

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On time and prompt with the service. Will definitely use Steve again, thank you ...

On time and prompt with the service. Will definitely use Steve again, thank you : )

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Katie, Holden Barina

Inspect 'n' Shine Automotive Services

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"Barry was on time and job and feed back very professional"

Nathan, Mitsubishi Magna

DNS Mobile Mechanical Repairs

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"Daniel was great highly recommend his services would happily use D&S again"

Tamati, Jeep Wrangler

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Luke from auto smart was great came out on time talked me through everything tha...

Luke from auto smart was great came out on time talked me through everything that needed fixing would definitely recommend

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Lee, Volkswagen Golf V

PSI Automotive

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The mobile mechanic was excellent arrived on time he was informative courteous v...

The mobile mechanic was excellent arrived on time he was informative courteous very helpful and overall I would recommend him to anyone

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Gerard, Mitsubishi ASX

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Ryan seems friendly, helpful & knowledgeable. He was happy to check out a possi...

Ryan seems friendly, helpful & knowledgeable. He was happy to check out a possible problem on another car in the family, & we love that he cleaned the windows & vacuumed the floors!

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Melissa, Toyota Corolla

Vinnie's Automotive

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"Arrived on time was quick and friendly"

David, Hyundai Veloster

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He arrived right on time, very friendly and could answer any questions I had, do...

He arrived right on time, very friendly and could answer any questions I had, done the work without any fuss, would absolutely recommend to anyone again, 10/10

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Francis, Holden Astra

Scotts Mobile Mechanics Belmont

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Mechanic was kind respectful helpful and non judgemental. He was thorough quick...

Mechanic was kind respectful helpful and non judgemental. He was thorough quick and friendly.

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Tegan, Kia Rio

Perth Mech Mobile Mechanics

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"Great service and quality parts. Everything clearly layed out so no surprises."

Alex, Hyundai Santa Fe

Hillstart Mobile Hills Area

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"Great service for a great price - thank you Richard."

Peter, Hyundai i20

ABS Kewdale Mobile

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Came on time, very thorough, pleasant to deal with Will do the same for next ser...

Came on time, very thorough, pleasant to deal with Will do the same for next service.

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Michael, Lexus IS/IS-F

Book trusted and local mechanics with AutoGuru.

Need a new mechanic in your area of Pilbara? Compare the top rated mechanics in Gnoorea and the surrounding area for your next vehicle service. We compare the best car service options for you vehicle make and model, so you can book immediately, with one fixed price.

Why call dozens of mechanics throughout Pilbara when you can find all your local Gnoorea mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

Here at AutoGuru, we list quality mechanics who can offer you the best price on services or repairs. You’ll receive a fixed price quote for all makes and models and you’ll be able to find the Gnoorea mechanic that’s most conveniently located to you.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Gnoorea.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661