Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Road Runner Mechanical Services

WEBBERTON
star star star star star

LATEST REVIEW

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star star star star star

On time. Mechanical check found a faulty light that I was not aware of. Well don...

On time. Mechanical check found a faulty light that I was not aware of. Well done Road Runners Geralton

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John, Jeep Grand Cherokee

Axis Autos

GERALDTON CBD
star star star star_border star_border

Neerabup Diesel Services

NEERABUP
star star star star star

LATEST REVIEW

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star star star star star

"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

Carcare Joondalup

JOONDALUP
star star star star star

LATEST REVIEW

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star star star star star

Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

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Sandy, Nissan Pathfinder

Midas Joondalup

JOONDALUP
star star star star star_half

LATEST REVIEW

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I had my car for log book service, their price was much lower than at dealer's. ...

I had my car for log book service, their price was much lower than at dealer's. With the service I was fully satisfied, all done within the promised time frame (3-4 hours). For the next service will come to these guys again for sure.

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Dmitriy, Kia Rio

No deposit & interest free

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1st Call Automotive

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Very happy with our cars service, very friendly, accommodating and helpful. They...

Very happy with our cars service, very friendly, accommodating and helpful. They also vacuumed our car which was a pleasant surprise and kept it inside in the shade for pick up because they knew that I was returning with my baby. Will definitely return for our next service.

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Killarney Autos

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Extremely happy with our 30k service, and it was a lot cheaper than the dealer.....

Extremely happy with our 30k service, and it was a lot cheaper than the dealer.. Win win!

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BJ's Car Care Centre

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"Great value and thorough service."

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Advance Auto Tune

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"Friendly staff who do a great job."

Jonathan, Toyota Corolla

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SanCo Mechanical Services

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Service was excellent car running smoothly provided valuable report as requested...

Service was excellent car running smoothly provided valuable report as requested. Workshop clean and presentable, complimentary loan car older model, but clean and well looked after will return to get further work done - Lou warm and friendly.

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mary, Subaru XV

Wangara Honda

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"“Great Customer Service” Thank You"

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JRP Automotives

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I received good service from JRP Automotives. They were helpful, friendly and se...

I received good service from JRP Automotives. They were helpful, friendly and seemed trustworthy. Their workshop was clean and organised. I would recommend them to others.

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Ghazal, MAZDA 2

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Went for a major service and everything went well, and in time. Daniel was very ...

Went for a major service and everything went well, and in time. Daniel was very kind and helpful, told me everything that was wrong on my car and didn't try to force me to do the repairs if it wasn't urgent.

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Max, HOLDEN COMMODORE

Bridgestone Select Kingsway

MADELEY
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"Fair pay for fair work. Really good. Will be back!"

Chris, Volkswagen Golf VII

Outlaw Performance and Automotive

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Great guys and quality service. If you're in need of a no-nonsense policy then these are the guys

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MALAGA
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Westralia Car Care maintained good communication and provided on time service an...

Westralia Car Care maintained good communication and provided on time service and information on service considerations for the next service. This was a nice change from other service experiences when pressure to complete extra service was applied at the time of service. Altogether a friendly considerate service with an unexpected wash and clean bonus.

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Frank, Kia Magentis

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Autoresponse

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Autoresponse are fantastic. They always go above and beyond, excellent customer ...

Autoresponse are fantastic. They always go above and beyond, excellent customer service, top quality work and super reliable.

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Hayley, Hyundai Getz

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"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

Perth Automotive Centre

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"Very good , I shall use them again ."

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"Staff were courteous and efficient and the work was carried out promptly."

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Noranda Service Centre

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Adrian is an excellent mechanic. Very happy with the customer service and the ca...

Adrian is an excellent mechanic. Very happy with the customer service and the car service.

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Day Auto Electrical Service

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They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Ultra Lube

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Michael at Ultra Lube kept me well informed on the state of the service and expl...

Michael at Ultra Lube kept me well informed on the state of the service and explained fully any further work that needed completing on the car. The service was completed promptly with everything fully explained on collection. Great price for work completed. I will certainly be using Ultra Lube again in the future.

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Alan, BMW 3 Series

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Efficient, friendly and capable staff. Will definitely be returning to Midland A...

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Lannah, Toyota Corolla

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"Quick service. They were happy to reschedule my car service a couple of times."

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Not enough flexibility in daily schedule to adjust for the unexpected. I request...

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ABS Midland

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The service i received was amazing so good to have honest feed back with no pres...

The service i received was amazing so good to have honest feed back with no pressure . Craig was great from front service to picking up the car and went through everything with me what had been done and my car is runnung great . I will defintely be going back thank you ABS midland .

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"Friendly service who kept me informed well"

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"Was pleasantly surprised that final price was less than quote."

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Not the cheapest, however exceptional service and excellent workmanship which is...

Not the cheapest, however exceptional service and excellent workmanship which is definitely worth a few extra dollars. Highly recommend. Fyi when going to this place type UltraTune Belmont into google maps not 135 Great Eastern Highway or you'll end up in South Guilford.

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"Good quick service, very helpful, very knowledgeable."

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Drivetec Mechanical Mobile

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Steve (our visiting mechanic) was very helpful, professional and friendly. We ha...

Steve (our visiting mechanic) was very helpful, professional and friendly. We had to have unexpected extensive work on our car and he advised us of the issues and worked out what was the priority. I was pleasantly surprised I didn't need a defibrillator when I got the bill as the cost was most reasonable cost for a mechanic coming to your door.

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DNS Mobile Mechanical Repairs

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"great price great service"

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Auto Smart Mobile Mechanical

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Professional. Punctual. Friendly. Reasonably priced. Convenience of being mo...

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Debbie, Mercedes-Benz C-Class

PSI Automotive

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Great communications. Arrived on time and job was done above and beyond what dea...

Great communications. Arrived on time and job was done above and beyond what dealership would. Highly recommend it.

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Vincent, Nissan Dualis/Dualis+2

Westside Mobile Service

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Ryan was excellent, don’t know why I haven’t swapped to a mobile service earlier...

Ryan was excellent, don’t know why I haven’t swapped to a mobile service earlier. He was honest and saved us a few bucks on something that didn’t need replacing. Will service all my cars through Ryan from now on.

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Amy, Volkswagen Golf

Vinnie's Automotive

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Excellent service, arrived on time and completed service relatively quickly. Hon...

Excellent service, arrived on time and completed service relatively quickly. Honest about not being able to complete other task as a special tool was required (which was appreciated rather than bodging it with vice grips and loctite) I would highly recommend and definitely use again.

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Daniel, BMW X5

Weekend Mobile Mechanic

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A very good service from weekendmobilemechanic. On time, explained everything wh...

A very good service from weekendmobilemechanic. On time, explained everything what is he going to do, suggested few things to do for smooth running of the car. At the end provided a report with all the details and checkpoints of the service along with the issues. Overall a very good experience.

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Anil, Hyundai i30

Romano's Automotive Mobile Mechanic & Tyre Services

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Very courteous mechanic who minimised noise while our baby slept did a log book ...

Very courteous mechanic who minimised noise while our baby slept did a log book service plus a couple of extra checks I requested at a great price. He also thoroughly explained his recommendations. So much more convenient than taking the car to a garage! Will definitely use Romano's again, highly recommend.

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Sophie, Hyundai Getz

Scotts Mobile Mechanics Belmont

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Guy was on time was polite and the price was resonable. Only thing was he tried ...

Guy was on time was polite and the price was resonable. Only thing was he tried to fix something and make it quieter how ever it did the opposite and made it louder. Minor issue though

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Shaun, Toyota Hilux

Perth Mech Mobile Mechanics

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"Mechanic was on time and carried out work in a timely and professional manner."

Andrew, Jeep Grand Cherokee

Hillstart Mobile Hills Area

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"Fantastic service fast, prompt and a friendly service. Thank you."

Alastair, Mitsubishi Triton

ABS Kewdale Mobile

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"Quick, easy, great customer service :)"

Phoebe, Holden Rodeo

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Pilbara phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Dampier mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

When you book a service through us, you know exactly what you’re getting and for what price. We show results for mechanics in and around Dampier offering the exact scheduled service tasks you need; so all that varies is the parts and labour cost from mechanic to mechanic. Search, book, happy days.

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Dampier area have you covered whatever your vehicle needs.

Don't forget you can also compare and book local mobile mechanics in Dampier through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Dampier have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Dampier mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661