Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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City Subaru Maddington

MADDINGTON
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"The communication the timing and demeanour of the service people"

Steve, Honda Jazz

Huntingdale Automotive Repairs

MADDINGTON
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"Always get excellent service at Huntingdale Autos."

Christine, RENAULT SCENIC

Autotune Mechanical & Electrical Repairs

CANNING VALE
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This is the second time I've used these guys. They're polite, clean and my car i...

This is the second time I've used these guys. They're polite, clean and my car is running beautifully. No 'extra' charges that used to happen when I took my car elsewhere. I'll be a repeat customer for sure :-)

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Samantha, Hyundai i30

No deposit & interest free

BOOK NOW, PAY LATER

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Booked my car in online for its scheduled servicing yesterday. My window was sli...

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Abidah, HOLDEN COLORADO

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Mix up when I dropped off the car, however were happy to take my car and give it...

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nicola, Mazda 3

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Daniel communicated throughout the process and worked to the budget. Car is old and now its running really well and is safe. Will return.

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Rebecca, Hyundai Getz

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Good points. Cleaned vehicle. Customer drop off offered. Easy booking. Good comm...

Good points. Cleaned vehicle. Customer drop off offered. Easy booking. Good communication regarding extra items. Improvement possibilities. Put up dash shade for midday heat (I will make it obvious), engine oil fill bit too high, better to have correct or a little low. More explicit arranging of customer pickup.

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David, HYUNDAI i30

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They are very friendly and professional. the only issue was that they said to me the service would take 2 hours and it took 4 instead. Apart that everything else is great.

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Flavio, JEEP CHEROKEE

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It was quite nice and professional. I felt the guys at the workshop were genuine...

It was quite nice and professional. I felt the guys at the workshop were genuine and did not try and rip me off, which is what generally happens at dealerships.

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Kaul, Nissan X-Trail

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Alex, MAZDA BT50

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"Good and quick check with friendly stuff !"

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***Julie, HONDA CIVIC

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Anthony, Hyundai ix35

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sarah, Volkswagen Tiguan

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Kylie, Volvo XC60

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Adrian, Toyota RAV4

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Ian, Toyota Landcruiser/Prado

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Graeme, Holden Epica

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Peter, Jeep Cherokee

Book trusted and local mechanics with AutoGuru.

If your vehicle sounds more like an old donkey than a purring kitten, it might be time for a service! Here at AutoGuru, you’ll find a selection of the most reliable mechanics from all over Perth. Just fill in our Quotes form (or call us on 1300 655 661) and you’ll have instant access to a list of quotes from Karrakup mechanics & car services.

When you search for a mechanic in Karrakup, we find the best results locally and around Perth for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

At AutoGuru, we bring you upfront fixed quotes from 1,600 mechanics nationwide. Regardless of your vehicle make or model, or your service or repair needs, just search the list of Karrakup mechanics for the best upfront price and easily book online.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661