Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare mechanics closest to Garden Island and book your car service online

Rockingham Mitsubishi & Kia image
Rockingham Mitsubishi & Kia image

Rockingham Mitsubishi & Kia

16 / 18 Smeaton Way, Rockingham

"Well the service didnt include my aircon filter as quoted and whoever pushed the passenger seat all ..."

"Well the service didnt include my aircon filter as quoted and whoever pushed the passenger seat all the way back compromised the safety of my childs car seat and made all the straps loose."

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Volvo XC60

Midas Fremantle image
Midas Fremantle image

Midas Fremantle

230 Queen Victoria Street, North Fremantle

"Seem to be trustworthy mechanics that don't go charging for things that don't need to be done. This ..."

"Seem to be trustworthy mechanics that don't go charging for things that don't need to be done. This is the second service I've had with them and I will be going back."

Read more

Subaru Forester

AutoZest - Complete Auto Care & Carburettor Exchange image
AutoZest - Complete Auto Care & Carburettor Exchange image

"Work as per quoted price, done within the same day. Timing belt changeover did end up being just the..."

"Work as per quoted price, done within the same day. Timing belt changeover did end up being just the belt. I thought that this job would always cover pulleys and tensioner, however it is probably our fault as we did not ask the question beforehand."

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Alfa Romeo MiTo

Medicar Automotive Solutions image
Medicar Automotive Solutions image

Medicar Automotive Solutions

3 / 33 Port Kembla Drive, Bibra Lake

"Since a friend of ours put us onto Medicar we have never looked back. George, Margaret and the team ..."

"Since a friend of ours put us onto Medicar we have never looked back. George, Margaret and the team are a pleasure to deal with. I like their honestly, and George's patience if he ever needs to explain to me what's wrong, he goes through the whole process and breaks it down so it makes sense to me. I tell everyone how good the Medicar experience is. Julie"

Read more

HONDA CIVIC

If you need to book in for a service but don’t want to deal with shifty mechanics and their hidden costs, then AutoGuru is for you! We have access to all the best mechanics in Perth so we can find you a Garden Island mechanics & car services quote that’s transparent and easy to book. It really couldn’t be easier!

Let AutoGuru compare the best results locally around Garden Island. Find mechanics that can service your vehicle, compare their price and book, all in one place. It’s less work for you, with no nasty surprises, and quality service from the best mechanics in Perth.

Do you need a large or small repair? Perhaps you’re due for a 10,000 km safety check, full logbook service or a general tune up? Regardless of your needs, AutoGuru will help you find a mechanic in Garden Island for a price that suits your budget. We have trusted Perth mechanics who can work on all makes and models. Book today!

Latest review in Canning Vale

2010 Nissan Maxima

Reviewed on September 24

Last 4 quotes in Garden Island

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1300 655 661