Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare mechanics closest to Ellenbrook East and book your car service online

ABS Midland image
ABS Midland image

ABS Midland

6 Lloyd Street, Midland

"From making the appointment via AutoGuru to picking up the car after servicing, this was the easiest..."

"From making the appointment via AutoGuru to picking up the car after servicing, this was the easiest car service to arrange. Craig at ABS was very professional when I dropped the car off, checking for exactly what was required. He called me early in the day to alert me to what extra issues they had identified and gave me quotes for everything they identified that needed to be done. The car was finished ahead of time. Craig was very thorough when he ran through all the work completed, explaining everything in detail. I love my car and I felt it had been serviced with care. I wasn't treated as just another customer, i felt appreciated that I had chosen them to service my car. I will certainly use them again and my husband is going to try them for his car's next service."

Read more

Alfa Romeo Giulietta

Ultra Lube image
Ultra Lube image

Ultra Lube

3 / 350 Great Eastern Highway, Midland

"Great communication, log book service as per manual was carried out on RAV4 for a 70,000km service. ..."

"Great communication, log book service as per manual was carried out on RAV4 for a 70,000km service. No issues and invoiced as quoted. No up selling. Advised of any potential repairs in the future ( e,g brakes, shocks ) Used Penrite lubes which made me very happy. Thanks again Michael."

Read more

Toyota RAV4

Midland Autoplus image
Midland Autoplus image

Midland Autoplus

3 Artello Bay Road, Midvale

"Chris & his team at midland auto did the job at the fixed price & even dropped me off at work & pick..."

"Chris & his team at midland auto did the job at the fixed price & even dropped me off at work & picked me up again & did a complete look through the Toyota Tarago that i had only owned for 2 weeks. This gives me peace of mind so i don't have any problems with the car down the track, awesome job & see you again on the next service!"

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Toyota Tarago

Midas Midland image
Midas Midland image

Midas Midland

205 Great Eastern Highway, Midland

"Excellent service. Information was helpful. Delivery time was perfect and they accommodated my needs..."

"Excellent service. Information was helpful. Delivery time was perfect and they accommodated my needs."

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TOYOTA RAV4

Day Auto Electrical Service image
Day Auto Electrical Service image

Day Auto Electrical Service

41 Farrall Road, Midvale

"They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. ..."

"They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team."

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Mitsubishi Colt CZC

Midland 4WD Centre image
Midland 4WD Centre image

Midland 4WD Centre

201 Great Eastern Highway, Midland

"Not enough flexibility in daily schedule to adjust for the unexpected. I requested they change oils ..."

"Not enough flexibility in daily schedule to adjust for the unexpected. I requested they change oils rather than top up, an extra 30 mins total work, and they couldn't do it. Disappointing."

Read more

Nissan Patrol

Find the best car service options in the local Ellenbrook East area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Perth. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

Let AutoGuru compare the best results locally around Ellenbrook East. Find mechanics that can service your vehicle, compare their price and book, all in one place. It’s less work for you, with no nasty surprises, and quality service from the best mechanics in Perth.

If you need a logbook service, a tune up or a repair, we can help you find the closest Ellenbrook East mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Latest review in Canning Vale

2010 Nissan Maxima

Reviewed on September 24

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