Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

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Top Audi mechanics in Perth

Sims Auto

KARDINYA
star star star star star

LATEST REVIEW

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star star star star star

Friendly and honest workshop, they did check my Jaguar thoroughly as requested a...

Friendly and honest workshop, they did check my Jaguar thoroughly as requested at no extra charge, a 130.000 Km factory schedule service was done for $218 against dealership's $520. Reported what need to be done. I traded in the jag at the same day I picked it up though.

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Ka, Jaguar X-Type

10 Minute Oil Change

EAST VICTORIA PARK
star star star star star_half

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star star star star star

"Great customer service, thank you. Highly recommended!"

Ella, Volkswagen Polo

AME Automotive

CANNING VALE
star star star star star_half

LATEST REVIEW

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star star star star star

Definitely the best car service I've had so far. This was my first time using AM...

Definitely the best car service I've had so far. This was my first time using AME and they were really lovely and made it obvious that they would go above and beyond for their customers. I got in my car to see that it was cleaned, an air freshener hanging and a bag of lollies for me. I know that's so small but it really made me smile! Only concern I had was that my rosary beads that were hanging off the mirror were broken but it was still hanging and hard to see that it had broken so I had a feeling no one noticed but it didn't bother me and I was happy to replace them. Overall a great service and I'll be back!

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Monique, Kia Cerato

ABS Kewdale

KEWDALE
star star star star star_half

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star star star star star

"Excellent service"

Pons, Hyundai Sonata/Sonica

Total Nissan

CANNINGTON
star star star star star_half

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star star star star star

"The quality of customer service and workmanship was awesome.."

Fiona, Mitsubishi Lancer

Perth Automotive Centre

BALCATTA
star star star star star

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star star star star star

They were very helpful, I didn't feel my lack of general mechanical knowledge wa...

They were very helpful, I didn't feel my lack of general mechanical knowledge was taken advantage of, and the drop off was immediate so no wait time.

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Meg, Honda Jazz

Recently requested Audi quotes for Perth mechanics

Average quote price in Perth

$287.65

WESTMINSTER

Audi A5 Sportback

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$952.28

BALCATTA

Audi A3/A3 Sportback

TASKS QUOTED

Basic Service

$219.58

SCARBOROUGH

Audi A4

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$218.68

CONNOLLY

Audi A3/A3 Sportback

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$1,079.67

NOLLAMARA

Audi A4

TASKS QUOTED

Basic Service

$212.23

CANNING VALE

Audi TT

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$282.41

OSBORNE PARK

Audi A6

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$234.89

JOONDALUP

Audi A4

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$225.10

ASHBY

Audi Q5

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$240.63

COTTESLOE

Audi A3/A3 Sportback

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$254.62

COTTESLOE

Audi A3/A3 Sportback

TASKS QUOTED

Logbook Service - 45000 kms / 36 months

$213.87

CANNING VALE

Audi A4

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$215.50

CANNING VALE

Audi A6 quattro

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$310.42

CARINE

Audi A4

TASKS QUOTED

Logbook Service - 150000 kms / 120 months

$535.22

PERTH

Audi Q7

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$399.97

NORTH PERTH

Audi S5 Coupe

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$1,681.06

OSBORNE PARK

Audi Q7

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$409.27

OSBORNE PARK

Audi A3/A3 Sportback

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$1,132.92

BAYSWATER

Audi A6

TASKS QUOTED

Basic Service

$237.29

SHOALWATER

Audi Q7

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$421.53

FREMANTLE

Audi A1/A1 Sportback

TASKS QUOTED

Basic Service

$191.00

CANNING VALE

Audi S3

TASKS QUOTED

Basic Service

$185.00

FREMANTLE

Audi RS7

TASKS QUOTED

Basic Service

$344.90

MARMION

Audi A6 quattro

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$224.50

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Midas Joondalup

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Was very happy with the service I received from Advance Auto Tune. Nathan and th...

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Ian, GREAT WALL V200

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Was amazing in the quality of service that they did and my car feels lick it jus...

Was amazing in the quality of service that they did and my car feels lick it just show room floor

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Midas Cannington

CANNINGTON
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"Fast, friendly, helpful"

Simon, Peugeot 207

B & M Automotive Service Centre

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"They were quick, friendly, professional, and informative. Great service."

Belinda, Hyundai i30

Road Runners Field Service

MIDVALE
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Second time using road runner field service. Super friendly guys and a great pri...

Second time using road runner field service. Super friendly guys and a great price. Would give them 6 stars if I could.

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Scott, Ford Falcon

Westralia Car Care Pty Ltd

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"Excellent as usual. Highly reccomended"

Brian, Toyota Hiace

A & N Car Factory

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Andrew was great, not only a great service but he cleaned the inside, blackened ...

Andrew was great, not only a great service but he cleaned the inside, blackened my tyres and fixed my radio. Also drove me home in the pouring rain.

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Rosie, Ford Focus

* Minimum service amounts apply

Jensen Automotive Service and Repair

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The reception was good and friendly. I was lent an umbrella as it was raining, s...

The reception was good and friendly. I was lent an umbrella as it was raining, so I could walk up to the coffee shop. The job was completed on time as promised. All good.

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Bruce, VOLKSWAGEN TIGUAN

Scarboro Toyota

OSBORNE PARK
star star star star star_half

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"good job, cheaper than the walk-in rate"

Noel, TOYOTA LANDCRUISER

ABS Midland

MIDLAND
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So happy with the service here. They check everything and did their best to expl...

So happy with the service here. They check everything and did their best to explain everything they found, and all the work they done on my car. Will definitely be returning :)

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Ina, Mazda 3

Osborne Park Isuzu

OSBORNE PARK
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This was one of the best experiences I’ve had dealing with a mechanic. Everythin...

This was one of the best experiences I’ve had dealing with a mechanic. Everything was fully explained to me, and the additional repair items were itemised and advise was given on which items were most urgent and those which I could get done at a later date. Would definitely recommend! And the poor guy who had to wash and get all the bugs off the front of the car from my country driving, did a fantastic job! Thank you again

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Michelle, Ford Falcon

AutoPlusWA

MIDVALE
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Efficient, friendly and capable staff. Will definitely be returning to Midland A...

Efficient, friendly and capable staff. Will definitely be returning to Midland Autoplus.

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Lannah, Toyota Corolla

Bridgestone Select Kingsway

MADELEY
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"Fair pay for fair work. Really good. Will be back!"

Chris, Volkswagen Golf VII

Midas Fremantle

NORTH FREMANTLE
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"Midas Fremantle were great with communication and up front advice ."

David, BMW 3 Series

Woodvale Autocare

WOODVALE
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I was well received, with good service, good advice, and a good attitude. There ...

I was well received, with good service, good advice, and a good attitude. There is a lack of parking in the area.

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Adam, TOYOTA HI-LUX

Midas Myaree

MYAREE
star star star star star_border

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Fast friendly service. Communicated well through the whole process. Very happy. ...

Fast friendly service. Communicated well through the whole process. Very happy. Car is running much better. Will book with them again.

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Adrian, Toyota RAV4

Ultra Lube

MIDLAND
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"very efficient"

Malcolm, Volkswagen Amarok

BJ's Car Care Centre

WANGARA
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"Great people to deal with. Great billing explains everything. Will use again."

Geraldine, Kia Sportage

* Minimum service amounts apply

SanCo Mechanical Services

WANGARA
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Service was excellent car running smoothly provided valuable report as requested...

Service was excellent car running smoothly provided valuable report as requested. Workshop clean and presentable, complimentary loan car older model, but clean and well looked after will return to get further work done - Lou warm and friendly.

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mary, Subaru XV

Sharp AutoCare

BIBRA LAKE
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Good service, quick and done. Only annoyed about them not consulting me re: Logb...

Good service, quick and done. Only annoyed about them not consulting me re: Logbook.

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Alex, MAZDA BT50

Ultra Tune Bentley

BENTLEY
star star star star star

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star star star star star

"Quick work, nice people."

Jian, Nissan X-Trail

Killarney Autos

WANGARA
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"Great service and great mechanical work"

Taj, Nissan X-Trail

Noranda Service Centre

NORANDA
star star star star star

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star star star star star

Staff were friendly, no bs like at a car yard. They considered all my requests s...

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Sarah, Hyundai Elantra

Midas Midland

MIDLAND
star star star star star_half

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Got my car serviced there. Staff were very courteous and did great job. I would ...

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Rav, MITSUBISHI LANCER

1st Call Automotive

WANNEROO
star star star star star

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Great experience and communication on what was and not necessary for the major s...

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Quickstop Brake & Clutch Centre

BALCATTA
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SOUTH GUILDFORD
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WILLETTON
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"Very Friendly guys, good communication. Highly recommend"

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Autoresponse are fantastic. They always go above and beyond, excellent customer ...

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"Troy at Keystone was very good to deal with. Thank you."

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Daniel communicated throughout the process and worked to the budget. Car is old ...

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Good experience when delivering the vehicle. Reasonable price for manufacturer ...

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Sandy, Nissan Pathfinder

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"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

Neerabup Diesel Services

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"Quick and easy servicing with honest and reliable staff at a reasonable price."

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Auto Owls

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Wangara Honda

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"“Great Customer Service” Thank You"

karamjit, Hyundai i45

Midland 4WD Centre

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Not enough flexibility in daily schedule to adjust for the unexpected. I request...

Not enough flexibility in daily schedule to adjust for the unexpected. I requested they change oils rather than top up, an extra 30 mins total work, and they couldn't do it. Disappointing.

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Alan, Nissan Patrol

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Questions? Speak with a Service Advisor
1300 655 661