Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare mechanics closest to Anketell and book your car service online

Sims Auto image
Sims Auto image

Sims Auto

1 Weatherburn Way, Kardinya

"My first experience with Sims Auto. They were very professional. Serviced my car in good time. Kept ..."

"My first experience with Sims Auto. They were very professional. Serviced my car in good time. Kept me informed throughout the day if any changes. Will return for next service."

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Mitsubishi Outlander

B & M Automotive Service Centre image
B & M Automotive Service Centre image

B & M Automotive Service Centre

103 Calista Avenue, Calista

"Booking the service online was quick and easy. I had taken my previous car for servicing to D&M and..."

"Booking the service online was quick and easy. I had taken my previous car for servicing to D&M and they are just as helpful and friendly as before, offering to give me a lift after dropping off my car. I am so glad that they do log book servicing of Hyundai vehicles."

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Hyundai i30

Rockingham Mitsubishi & Kia image
Rockingham Mitsubishi & Kia image

Rockingham Mitsubishi & Kia

16 / 18 Smeaton Way, Rockingham

"The service was done well, with good feedback. And friendly staff... I have had some dubious service..."

"The service was done well, with good feedback. And friendly staff... I have had some dubious service previously -servicing has been poor so has customer service, all has vastly improved."

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MITSUBISHI OUTLANDER

Medicar Automotive Solutions image
Medicar Automotive Solutions image

Medicar Automotive Solutions

3 / 33 Port Kembla Drive, Bibra Lake

"Since a friend of ours put us onto Medicar we have never looked back. George, Margaret and the team ..."

"Since a friend of ours put us onto Medicar we have never looked back. George, Margaret and the team are a pleasure to deal with. I like their honestly, and George's patience if he ever needs to explain to me what's wrong, he goes through the whole process and breaks it down so it makes sense to me. I tell everyone how good the Medicar experience is. Julie"

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HONDA CIVIC

Need a Anketell mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of Perth. Simply find the mechanic you want to use, confirm the price upfront, and book.

Forget nasty surprises with hidden costs, compare and book Perth’s best mechanics for your car service in one place. We find top rated mechanics in the Anketell area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

You might drive a hatchback or maybe a utility truck; whatever vehicle you own, we’ve found the most suitable mechanics near Anketell. From a simple safety check service to a major logbook service, and everything in between.

Latest review in Canning Vale

2010 Nissan Maxima

Reviewed on September 24

Last 5 quotes in Anketell

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Questions? Speak with a Service Advisor
1300 655 661