Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Axis Autos

GERALDTON CBD
star star star star_border star_border

Neerabup Diesel Services

NEERABUP
star star star star star

LATEST REVIEW

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star star star star star

"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

Carcare Joondalup

JOONDALUP
star star star star star

LATEST REVIEW

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star star star star star

Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

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Sandy, Nissan Pathfinder

Midas Joondalup

JOONDALUP
star star star star star_half

LATEST REVIEW

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star star star star star

Living close it was convenient and close at Joondalup. They were friendly with ...

Living close it was convenient and close at Joondalup. They were friendly with good communication skills. They said vehicle would be ready at 4.00pm and it was. They put old parts in bag for my brother to see as requested. Overall very happy with my first Midas Experience. They were the only ones to do the labour as my brother had spend $200 on the part before going to hospital but no one would do the job because he had already bought the part. I had been to three people beforehand. Midas were the ones to do it.

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Annette, Kia Sportage

1st Call Automotive

WANNEROO
star star star star star

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Mechanics were friendly and informative, will definitely be using them again. Th...

Mechanics were friendly and informative, will definitely be using them again. Thanks!

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Jen, FORD FESTIVA

No deposit & interest free

BOOK NOW, PAY LATER

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Killarney Autos

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Killarney Autos were extremely professional, provided excellent service and went...

Killarney Autos were extremely professional, provided excellent service and went out of their way to assist me. I would highly recommend them to anyone.

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Darren, Holden Commodore

BJ's Car Care Centre

WANGARA
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"Great people to deal with. Great billing explains everything. Will use again."

Geraldine, Kia Sportage

Advance Auto Tune

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I believe the service was at least of an equivalent standard to the dealer servi...

I believe the service was at least of an equivalent standard to the dealer service. Overall, I'm happy with the service and the cost was certainly better than the dealer's quote. Only one thing was missing - a ticked off checklist and relevent notes regarding what was actually inspected/done.

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Juris, Volkswagen Polo

Wangara Honda

WANGARA
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"“Great Customer Service” Thank You"

karamjit, Hyundai i45

Woodvale Autocare

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I was well received, with good service, good advice, and a good attitude. There ...

I was well received, with good service, good advice, and a good attitude. There is a lack of parking in the area.

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Adam, TOYOTA HI-LUX

JRP Automotives

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I received good service from JRP Automotives. They were helpful, friendly and se...

I received good service from JRP Automotives. They were helpful, friendly and seemed trustworthy. Their workshop was clean and organised. I would recommend them to others.

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Ghazal, MAZDA 2

Bridgestone Select Kingsway

MADELEY
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"Fair pay for fair work. Really good. Will be back!"

Chris, Volkswagen Golf VII

Outlaw Performance and Automotive

MALAGA
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Great guys and quality service. If you're in need of a no-nonsense policy then t...

Great guys and quality service. If you're in need of a no-nonsense policy then these are the guys

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Tim, NISSAN PATROL

Perth Automotive Centre

BALCATTA
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Excellent customer service. I felt confident that my car was in good hands. The ...

Excellent customer service. I felt confident that my car was in good hands. The mechanic (John), explained thoroughly what the car needed in the following service with recommended time frames.

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Conrad, Volkswagen Golf V

Westralia Car Care Pty Ltd

MALAGA
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Westralia Car Care maintained good communication and provided on time service an...

Westralia Car Care maintained good communication and provided on time service and information on service considerations for the next service. This was a nice change from other service experiences when pressure to complete extra service was applied at the time of service. Altogether a friendly considerate service with an unexpected wash and clean bonus.

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Frank, Kia Magentis

Racing Dynamics

MALAGA
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"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

Noranda Service Centre

NORANDA
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Staff were friendly, no bs like at a car yard. They considered all my requests s...

Staff were friendly, no bs like at a car yard. They considered all my requests seriously and complimented my car when it was done. Car was done in just under 4 hours. Car had a car freshener when I returned.

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Sarah, Hyundai Elantra

* Minimum service amounts apply

Autoresponse

STRATTON
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Excellent work done on my Colorado 7. Chad found an oil leak, cleaned it up for ...

Excellent work done on my Colorado 7. Chad found an oil leak, cleaned it up for me and asked me to come back in a few days to see if it had reaccured. Anyone else would have just put a new gasket on it whether it needed it or not. Highly recommended.

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Merv, Holden Colorado

Giant Hyundai

OSBORNE PARK
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Friendly service staff like Jess has made my experience a wonderful one. The ser...

Friendly service staff like Jess has made my experience a wonderful one. The service through Fixed Price gives me peace of mind knowing that I won't be having unexpected payment.

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Kester, HYUNDAI i30

Fleet Pro Service Centre

OSBORNE PARK
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"Staff seemed knowledgeable and competent. Happy with first try."

Graham, BMW 1 Series

Ultra Lube

MIDLAND
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Michael at Ultra Lube kept me well informed on the state of the service and expl...

Michael at Ultra Lube kept me well informed on the state of the service and explained fully any further work that needed completing on the car. The service was completed promptly with everything fully explained on collection. Great price for work completed. I will certainly be using Ultra Lube again in the future.

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Alan, BMW 3 Series

A & N Car Factory

MORLEY
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"GOOD"

Steven, Renault Megane II

Day Auto Electrical Service

MIDVALE
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They did all the work quickly, dropped me off and picked me up and left me with ...

They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Amanda, Mitsubishi Colt CZC

Midas Midland

MIDLAND
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"Quick service. They were happy to reschedule my car service a couple of times."

Abhi, MITSUBISHI LANCER

Midland 4WD Centre

MIDLAND
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Not enough flexibility in daily schedule to adjust for the unexpected. I request...

Not enough flexibility in daily schedule to adjust for the unexpected. I requested they change oils rather than top up, an extra 30 mins total work, and they couldn't do it. Disappointing.

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Alan, Nissan Patrol

Osborne Park Isuzu

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"Really good service. Very happy with it."

Jerlin, Mazda 3

ABS Midland

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From making the appointment via AutoGuru to picking up the car after servicing, ...

From making the appointment via AutoGuru to picking up the car after servicing, this was the easiest car service to arrange. Craig at ABS was very professional when I dropped the car off, checking for exactly what was required. He called me early in the day to alert me to what extra issues they had identified and gave me quotes for everything they identified that needed to be done. The car was finished ahead of time. Craig was very thorough when he ran through all the work completed, explaining everything in detail. I love my car and I felt it had been serviced with care. I wasn't treated as just another customer, i felt appreciated that I had chosen them to service my car. I will certainly use them again and my husband is going to try them for his car's next service.

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Anna, Alfa Romeo Giulietta

Scarboro Toyota

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"Great service - I dont even clean my car that well too!"

Dave, Toyota Hilux

AutoPlusWA

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Very helpful, made time to explain the serviced items. Good communication rega...

Very helpful, made time to explain the serviced items. Good communication regarding completion of service and pick up times. Polite phone and customer manner. Recommend.

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Vincent, SUZUKI SWIFT

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"Great service, will definitely be back!"

Ruben, Volkswagen Polo

Midland Tune and Service Centre

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Dennis is great, a repairer you can trust which is rare these days. He's mindful...

Dennis is great, a repairer you can trust which is rare these days. He's mindful of your budget but ensures the best quality of repairs. Thanks.

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Brett, VOLKSWAGEN GOLF

Ultra Tune Belmont

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Professional & friendly service. Informed me that a parking light bulb had blown...

Professional & friendly service. Informed me that a parking light bulb had blown and replaced it free of charge. Great service, highly recommend.

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Ian, Toyota Landcruiser/Prado

Autorite Service Centre

PERTH CBD
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Excellent customer service, prompt confirmation of date/time and fast turnaround...

Excellent customer service, prompt confirmation of date/time and fast turnaround.

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Jennifer, MAZDA Mazda2

Keystone Garage

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"Troy at Keystone was very good to deal with. Thank you."

Mark, Volkswagen Tiguan

Drivetec Mechanical Mobile

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Arrived on time, service carried out efficiently, given good feed back on work r...

Arrived on time, service carried out efficiently, given good feed back on work required, and a realistic time line of when the work would need doing. Very honest. I'm very impressed, and will definitely be a repeat customer.

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Des, Mitsubishi 380

Inspect 'n' Shine Automotive Services

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"Barry was on time and job and feed back very professional"

Nathan, Mitsubishi Magna

DNS Mobile Mechanical Repairs

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"great price great service"

Robert, Nissan Tiida

Auto Smart Mechanical Mobile

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"Easy and very smooth. No hassle great mechanic and great service"

Tony, Hyundai i20

PSI Automotive

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Prompt response, on time, excellent communication. Over all Fantastic service wo...

Prompt response, on time, excellent communication. Over all Fantastic service wouldn't hesitate in recommending and using this service again...

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jo, Holden Barina

Westside Mobile Service

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star star star star star_half

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Ryan arrived on time and let me know when he was on his way. He obviously knew ...

Ryan arrived on time and let me know when he was on his way. He obviously knew what he was doing and had the service done in good time. Much better than putting your car into a garage and waiting all day on its return. Will use again.

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Sally, Kia Rio

Vinnie's Automotive

airport_shuttle Mobile Mechanic

star star star star star

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Efficient and friendly. The only comment I would make is it would have been b...

Efficient and friendly. The only comment I would make is it would have been better if the mechanic had called when he was on his way. I had to call the website to check arrival time.

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Paul, Mazda CX-7

Weekend Mobile Mechanic

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"He was excellent! On time and was very thorough! Great mechanic!"

Ryan, Ford Ranger

Romano's Automotive Mobile Mechanic & Tyre Services

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Very courteous mechanic who minimised noise while our baby slept did a log book ...

Very courteous mechanic who minimised noise while our baby slept did a log book service plus a couple of extra checks I requested at a great price. He also thoroughly explained his recommendations. So much more convenient than taking the car to a garage! Will definitely use Romano's again, highly recommend.

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Sophie, Hyundai Getz

Perth Mech Mobile Mechanics

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"Very helpful and straightforward."

Joshua, Toyota Landcruiser Prado

Scotts Mobile Mechanics Belmont

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First time I've used this service with my old Toyota Corolla. Mechanic was frien...

First time I've used this service with my old Toyota Corolla. Mechanic was friendly, professional and generously provided information when I asked questions. Most importantly, gave a thorough service and the cheapest we've had for years! Thankyou.

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Jessica, Toyota Corolla

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Ikewa? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Mid West’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

It’s so easy to find local Ikewa mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Mid West to deliver upfront quotes all on the same easy to use site.

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Ikewa area have you covered whatever your vehicle needs.

Don't forget you can also compare and book local mobile mechanics in Ikewa through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Ikewa have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Ikewa that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661