Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Ambania open Saturday

Drivetec Mechanical Mobile

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Arrived on time, service carried out efficiently, given good feed back on work r...

Arrived on time, service carried out efficiently, given good feed back on work required, and a realistic time line of when the work would need doing. Very honest. I'm very impressed, and will definitely be a repeat customer.

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Des, Mitsubishi 380

Inspect 'n' Shine Automotive Services

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

"Barry was on time and job and feed back very professional"

Nathan, Mitsubishi Magna

Neerabup Diesel Services

Neerabup
star star star star star

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star star star star star

"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

Auto Smart Mechanical Mobile

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Good service, on time and not pricey at all :) Thanks guys :) "

Lionel, HUMMER H3

PSI Automotive

airport_shuttle Mobile Mechanic

star star star star star

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The mobile mechanic was excellent arrived on time he was informative courteous v...

The mobile mechanic was excellent arrived on time he was informative courteous very helpful and overall I would recommend him to anyone

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Gerard, Mitsubishi ASX

Carcare Joondalup

Joondalup
star star star star star

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star star star star star

Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

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Sandy, Nissan Pathfinder

Midas Joondalup

Joondalup
star star star star star_half

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star star star star star

Excellent and knowledgeable staff. Would happily recommend their service to anyo...

Excellent and knowledgeable staff. Would happily recommend their service to anyone wanting an honest and reliable mechanic

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Anne-Maree, Mitsubishi Challenger

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Mid West

BJ's Car Care Centre

Wangara
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"Happy with service, thanks"

Michael, Hyundai Getz

Advance Auto Tune

Wangara
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Nice and friendly, offered Loan car but we didn't need it. Car returned in great...

Nice and friendly, offered Loan car but we didn't need it. Car returned in great condition.

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Chris, Toyota Landcruiser/Prado

SanCo Mechanical Services

Wangara
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"very reliable and efficient, also very friendly. highly recommend."

vicky, Mini Mini

Outlaw Performance and Automotive

Malaga
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Great guys and quality service. If you're in need of a no-nonsense policy then t...

Great guys and quality service. If you're in need of a no-nonsense policy then these are the guys

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Tim, NISSAN PATROL

Racing Dynamics

Malaga
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"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

Weekend Mobile Mechanic

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Great service. Arrived at agreed time and all works done for the agreed price. N...

Great service. Arrived at agreed time and all works done for the agreed price. Nice guy too.

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Robbie, Jeep Patriot

Giant Hyundai

Osborne Park
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Friendly service staff like Jess has made my experience a wonderful one. The ser...

Friendly service staff like Jess has made my experience a wonderful one. The service through Fixed Price gives me peace of mind knowing that I won't be having unexpected payment.

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Kester, HYUNDAI i30

Fleet Pro Service Centre

Osborne Park
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"Staff seemed knowledgeable and competent. Happy with first try."

Graham, BMW 1 Series

Scarboro Toyota

Osborne Park
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"Great service - I dont even clean my car that well too!"

Dave, Toyota Hilux

Midas Midland

Midland
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Excellent service. Information was helpful. Delivery time was perfect and they a...

Excellent service. Information was helpful. Delivery time was perfect and they accommodated my needs.

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Sajan, TOYOTA RAV4

ABS Midland

Midland
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From making the appointment via AutoGuru to picking up the car after servicing, ...

From making the appointment via AutoGuru to picking up the car after servicing, this was the easiest car service to arrange. Craig at ABS was very professional when I dropped the car off, checking for exactly what was required. He called me early in the day to alert me to what extra issues they had identified and gave me quotes for everything they identified that needed to be done. The car was finished ahead of time. Craig was very thorough when he ran through all the work completed, explaining everything in detail. I love my car and I felt it had been serviced with care. I wasn't treated as just another customer, i felt appreciated that I had chosen them to service my car. I will certainly use them again and my husband is going to try them for his car's next service.

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Anna, Alfa Romeo Giulietta

Road Runners Field Service

Midvale
star star star star star_half

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"Friendly, straightforward service and good value for money. I would return."

Mia, Hyundai Accent/Excel

Ultra Tune Belmont

South Guildford
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Not the cheapest, however exceptional service and excellent workmanship which is...

Not the cheapest, however exceptional service and excellent workmanship which is definitely worth a few extra dollars. Highly recommend. Fyi when going to this place type UltraTune Belmont into google maps not 135 Great Eastern Highway or you'll end up in South Guilford.

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Jess, Toyota Corolla

Perth Mech Mobile Mechanics

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Great service from Daniel, very informative and knowledgeable, highly recommend ...

Great service from Daniel, very informative and knowledgeable, highly recommend Perth Mech

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Mark, Jeep Wrangler

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Bridgestone Select Victoria Park

Victoria Park
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Workshop called to authorise items outside of standard service before proceeding...

Workshop called to authorise items outside of standard service before proceeding.

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Paul, Honda Civic

Road Runner Mechanical Services

Webberton
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On time. Mechanical check found a faulty light that I was not aware of. Well don...

On time. Mechanical check found a faulty light that I was not aware of. Well done Road Runners Geralton

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John, Jeep Grand Cherokee

Axis Autos

Geraldton CBD
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DNS Mobile Mechanical Repairs

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"great price great service"

Robert, Nissan Tiida

Westside Mobile Service

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"Very good, arrived and just got on with the job. Would use again."

John, Kia Sorento

1st Call Automotive

Wanneroo
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Very happy with our cars service, very friendly, accommodating and helpful. They...

Very happy with our cars service, very friendly, accommodating and helpful. They also vacuumed our car which was a pleasant surprise and kept it inside in the shade for pick up because they knew that I was returning with my baby. Will definitely return for our next service.

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Amy, HOLDEN COMMODORE

Killarney Autos

Wangara
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"Great service and great mechanical work"

Taj, Nissan X-Trail

Wangara Honda

Wangara
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"“Great Customer Service” Thank You"

karamjit, Hyundai i45

Woodvale Autocare

Woodvale
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"Staff very friendly and courteous "

Karen, MAZDA CX7

JRP Automotives

Landsdale
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"Great job"

Vik, Toyota Camry

Vinnie's Automotive

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"Arrived on time was quick and friendly"

David, Hyundai Veloster

Perth Automotive Centre

Balcatta
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"Couldn't be happier with the service. Highly recommended"

Shaun, Toyota Landcruiser

Westralia Car Care Pty Ltd

Malaga
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Friendly upfront people. Really appreciated the use of the loan car for the day....

Friendly upfront people. Really appreciated the use of the loan car for the day. I will definitely use them again

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Diem, Hyundai Elantra

Noranda Service Centre

Mirrabooka
star star star star star

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Staff were friendly, no bs like at a car yard. They considered all my requests s...

Staff were friendly, no bs like at a car yard. They considered all my requests seriously and complimented my car when it was done. Car was done in just under 4 hours. Car had a car freshener when I returned.

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Sarah, Hyundai Elantra

Autoresponse

Stratton
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Excellent work done on my Colorado 7. Chad found an oil leak, cleaned it up for ...

Excellent work done on my Colorado 7. Chad found an oil leak, cleaned it up for me and asked me to come back in a few days to see if it had reaccured. Anyone else would have just put a new gasket on it whether it needed it or not. Highly recommended.

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Merv, Holden Colorado

Osborne Park Isuzu

Osborne Park
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"Really good service. Very happy with it."

Jerlin, Mazda 3

* Minimum service amounts apply

Bridgestone Select Morley

Morley
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Friendly efficient service, courtesy car offered, and inexpensive car service wi...

Friendly efficient service, courtesy car offered, and inexpensive car service with full written report.

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Peter, Toyota Corolla

A & N Car Factory

Morley
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Thanks Andrew and the team for fixing my car. Will be definitely using your serv...

Thanks Andrew and the team for fixing my car. Will be definitely using your services again

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Belinda, Holden Astra

Ultra Lube

Midland
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"very efficient"

Malcolm, Volkswagen Amarok

Midland 4WD Centre

Midland
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Not enough flexibility in daily schedule to adjust for the unexpected. I request...

Not enough flexibility in daily schedule to adjust for the unexpected. I requested they change oils rather than top up, an extra 30 mins total work, and they couldn't do it. Disappointing.

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Alan, Nissan Patrol

Day Auto Electrical Service

Midvale
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They did all the work quickly, dropped me off and picked me up and left me with ...

They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Amanda, Mitsubishi Colt CZC

AutoPlusWA

Midvale
star star star star star

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Very helpful, made time to explain the serviced items. Good communication rega...

Very helpful, made time to explain the serviced items. Good communication regarding completion of service and pick up times. Polite phone and customer manner. Recommend.

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Vincent, SUZUKI SWIFT

Midland Tune and Service Centre

Bellevue
star star star star star

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star star star star star

Everything was done and explained well. The only problem was the car was not rea...

Everything was done and explained well. The only problem was the car was not ready when promised. They were very helpful in taking me back home and picking me up.

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David, HONDA CR-V

Autorite Service Centre

Perth CBD
star star star star star

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"Darren runs a great shop, always happy with the work done, and good value too."

John, TOYOTA CAMRY

Scotts Mobile Mechanics Belmont

airport_shuttle Mobile Mechanic

star star star star star_half

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Problem solved. I've never hired a mechanic before. Always done the work myself....

Problem solved. I've never hired a mechanic before. Always done the work myself. Simple issue but was driving me crazy.

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Aaron, Holden Barina/Barina Classic

Keystone Garage

Claremont
star star star star star

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"Troy at Keystone was very good to deal with. Thank you."

Mark, Volkswagen Tiguan

Book trusted and local mechanics with AutoGuru.

We're AutoGuru and we make car servicing a breeze. Are you too busy during the week to get your car serviced? Fret not! We have mechanics in your area who are open on Saturday to keep you moving. How good is that?

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

We've got awesome mechanics that are open on Saturday! You can book them instantly on AutoGuru or give us a call to chat with one of our friendly team members on 1300 655 661. Book trusted local mechanics and know exactly what you're paying upfront. Too easy!

Questions? Speak with a Service Advisor
1300 655 661