Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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PB Motors

BERRIMAH
star star star star star

LATEST REVIEW

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star star star star star

"Prompt, honest and professional. I am more than happy to go back next time."

Pat, NISSAN PATROL

Automotive Solutions Townsville

AITKENVALE
star star star star star_half

LATEST REVIEW

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star star star star star

I didn't have any problems. Jason was great. Think more people should use his se...

I didn't have any problems. Jason was great. Think more people should use his service.

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Sue, Hyundai i30

ABS Kewdale

KEWDALE
star star star star star_half

LATEST REVIEW

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star star star star star

"Good team and reliable serivices"

Amas, Kia Sorento

Perth Automotive Centre

BALCATTA
star star star star star

LATEST REVIEW

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star star star star star

"Excellent quick service. Thoroughly recommend."

Pete, Honda MDX

Midas Joondalup

JOONDALUP
star star star star star_half

LATEST REVIEW

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star star star star star

"Good Service and helpful staff"

Ian, Hyundai i30

Advance Auto Tune

WANGARA
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service. Will take my car back again."

Sue, Kia Rio

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Kimberley

Midland Tune and Service Centre

BELLEVUE
star star star star star

LATEST REVIEW

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star star star star star

"very professional and through. Would recommend them to anyone .value for money"

Basil, TOYOTA RAV4

Parramatta Service Centre

PARRAMATTA PARK
star star star star star_half

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star star star star star

Met, driven to town, called to come and get car 3 hours later No problem, no com...

Met, driven to town, called to come and get car 3 hours later No problem, no complaints

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Howard, Holden Cruze

Iron Automotive & Mechanical Services

PORTSMITH
star star star star star

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star star star star star

It is uncommon that I have come across anyone up this way that actually rings yo...

It is uncommon that I have come across anyone up this way that actually rings you when your car is ready. It may seem small, but it certainly has helped! They are also both professional and friendly.

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Lee, Ford Falcon Ute

Midas Cairns

CAIRNS CITY
star star star star star_half

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star star star star star

Car comes out great ,they took the time to check it before they started the serv...

Car comes out great ,they took the time to check it before they started the service but pretty cool,my Car runs well, everything was hoping for was achieved,cheers Midas for that...

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Selepa / Kerry, Toyota Hilux

A Grade Mechanical

CURRAJONG
star star star star star_half

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star star star star star

The work was done quickly no delay, good feedback with other potential issues th...

The work was done quickly no delay, good feedback with other potential issues the need attention and overall great service.

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Paul, Ford Falcon

Twin Cities Automotive

PIMLICO
star star star star star

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star star star star star_border

"Carried out service as per book. Good communication."

Tony, Holden Colorado

SVS Auto Repairs and Dyno Tuning

BUNGALOW
star star star star star

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star star star star star

Morning, the guys were very helpful, even though they couldn't fix the problem, ...

Morning, the guys were very helpful, even though they couldn't fix the problem, they recommended I go and see another workshop that could rectify the problem. Regards Sherrie

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Sherrie, Hyundai Getz

Road Runners Field Service

MIDVALE
star star star star star_half

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star star star star star

Second time using road runner field service. Super friendly guys and a great pri...

Second time using road runner field service. Super friendly guys and a great price. Would give them 6 stars if I could.

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Scott, Ford Falcon

Westralia Car Care Pty Ltd

MALAGA
star star star star star

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star star star star star

Chose Westralia Car Care after reading reviews online. I was not disappointed. T...

Chose Westralia Car Care after reading reviews online. I was not disappointed. Truly professional service with helpful advice and easy to understand recommendations. Will be using for all future services.

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Brian, Toyota Hiace

A & N Car Factory

MORLEY
star star star star star_half

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star star star star star

Great service! Andrew knew I was a student and worked within my budget. I recomm...

Great service! Andrew knew I was a student and worked within my budget. I recommend and will be going back!

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Julia, Holden Cruze

Road Runner Mechanical Services

WEBBERTON
star star star star star

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star star star star star

"called when other problems arose, great service, fast, efficient"

mike, Ford Falcon Ute

Scarboro Toyota

OSBORNE PARK
star star star star star_half

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star star star star star

Very good. Service completed as required and for the price offered. The price wa...

Very good. Service completed as required and for the price offered. The price was considerably lower than the "normal" stated price for the 90,000 service. Very happy.

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Mike, MITSUBISHI TRITON

ABS Midland

MIDLAND
star star star star star

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star star star star star

Really nice team and we're genuinely happy to have my business. A refreshing cha...

Really nice team and we're genuinely happy to have my business. A refreshing change from a lot of places.

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Aaron, Mazda 6

Osborne Park Isuzu

OSBORNE PARK
star star star star star_half

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star star star star star

Service was excellent and on time, the car wash was not the same quality as the ...

Service was excellent and on time, the car wash was not the same quality as the service, so 85/100

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John, Infiniti QX70

AutoPlusWA

MIDVALE
star star star star star

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star star star star star

LOVE Midland Autoplus.. Friendly, trustworthy & reliable! Recommend them to anyo...

LOVE Midland Autoplus.. Friendly, trustworthy & reliable! Recommend them to anyone.

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Leah, HOLDEN CRUZE

Bridgestone Select Kingsway

MADELEY
star star star star star_half

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star star star star star

"Fair pay for fair work. Really good. Will be back!"

Chris, Volkswagen Golf VII

Woodvale Autocare

WOODVALE
star star star star star_half

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star star star star star_border

I was well received, with good service, good advice, and a good attitude. There ...

I was well received, with good service, good advice, and a good attitude. There is a lack of parking in the area.

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Adam, TOYOTA HI-LUX

Ultra Lube

MIDLAND
star star star star star_half

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star star star star star

"Great Service, Highly Recommended"

Fadi, Nissan Navara/Pick-up

BJ's Car Care Centre

WANGARA
star star star star star_border

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star star star star star

"Great people to deal with. Great billing explains everything. Will use again."

Geraldine, Kia Sportage

Automotive Xpress Servicing

GARBUTT
star star star star star

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star star star star star

Its a pleasure to attend this business. They provide excellent service at a grea...

Its a pleasure to attend this business. They provide excellent service at a great price. Also the staff are very friendly.

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Debbie, Toyota Corolla

Ultra Tune Townsville City

TOWNSVILLE CITY
star star star star_half star_border

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star star star star star_border

"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

Killarney Autos

WANGARA
star star star star star_half

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star star star star star

Extremely happy with our 30k service, and it was a lot cheaper than the dealer.....

Extremely happy with our 30k service, and it was a lot cheaper than the dealer.. Win win!

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Lisa, VOLKSWAGEN GOLF

* Minimum service amounts apply

LK Motors

BUNGALOW
star star star star star_half

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star star star star star

"Good quality workmanship. Highly recommended. Thanks"

John, Holden Commodore

Noranda Service Centre

NORANDA
star star star star star

LATEST REVIEW

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star star star star star

Staff were friendly, no bs like at a car yard. They considered all my requests s...

Staff were friendly, no bs like at a car yard. They considered all my requests seriously and complimented my car when it was done. Car was done in just under 4 hours. Car had a car freshener when I returned.

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Sarah, Hyundai Elantra

Midas Midland

MIDLAND
star star star star star_half

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star star star star star

On arrival i found the technician to be very courteous and helpful. vehicle repo...

On arrival i found the technician to be very courteous and helpful. vehicle report given and explained on pick up. will return .

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Julie, Holden Viva

Autorite Service Centre

PERTH CBD
star star star star star

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star star star star star

Excellent customer service, prompt confirmation of date/time and fast turnaround...

Excellent customer service, prompt confirmation of date/time and fast turnaround.

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Jennifer, MAZDA Mazda2

1st Call Automotive

WANNEROO
star star star star star

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star star star star star

Very happy with our cars service, very friendly, accommodating and helpful. They...

Very happy with our cars service, very friendly, accommodating and helpful. They also vacuumed our car which was a pleasant surprise and kept it inside in the shade for pick up because they knew that I was returning with my baby. Will definitely return for our next service.

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Amy, HOLDEN COMMODORE

* Minimum service amounts apply

Carline Mufflers & Mechanical

BUNGALOW
star star star star star

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Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very...

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very happy customer!

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Lisa, Subaru XV

Double D Automotive

GARBUTT
star star star star star

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star star star star star

"Happy with the whole experience. The job got done well and at a good price!"

Jesse, Toyota Corolla

* Minimum service amounts apply

Airport Mechanical

MANUNDA
star star star star star_half

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star star star star star

Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

Rasmussen Mechanical & Tyres

KELSO
star star star star star

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star star star star star

Just the Service Station hours on a Friday;catering for workers that finish at 5...

Just the Service Station hours on a Friday;catering for workers that finish at 5.00pm. The service was excellent I could feel the difference ,driving like a new car.

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Michael, Hyundai Santa Fe

JRP Automotives

LANDSDALE
star star star star star

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star star star star star

"Friendly, helpful and thorough"

Bruce, Mitsubishi Pajero

Fleet Pro Service Centre

OSBORNE PARK
star star star star star

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"Fantastic company who are personable and honest. Highly reconmend"

Oliver, Volkswagen Tiguan

All Mechanical Services Townsville

HERMIT PARK
star star star star star_border

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star star star star star

great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Tyreright Garbutt

GARBUTT
star star star star star_border

LATEST REVIEW

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star star star star star

I am surprised that the workshop is capable to do tasks other than merely changi...

I am surprised that the workshop is capable to do tasks other than merely changing tyres. The company's name is a bit misleading. However the overall service is excellent.

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Lin, Toyota Corolla

Whyalla Brake & Clutch

WHYALLA PLAYFORD
star star star star star

LATEST REVIEW

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star star star star star

"I am very happy with their service"

Ken, Mazda 3

Ultra Tune Belmont

SOUTH GUILDFORD
star star star star star

LATEST REVIEW

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star star star star star

Not the cheapest, however exceptional service and excellent workmanship which is...

Not the cheapest, however exceptional service and excellent workmanship which is definitely worth a few extra dollars. Highly recommend. Fyi when going to this place type UltraTune Belmont into google maps not 135 Great Eastern Highway or you'll end up in South Guilford.

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Jess, Toyota Corolla

Day Auto Electrical Service

MIDVALE
star star star star star

LATEST REVIEW

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star star star star star

They did all the work quickly, dropped me off and picked me up and left me with ...

They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Amanda, Mitsubishi Colt CZC

Cam Duffy Autos Atherton

ATHERTON
star star star star star

LATEST REVIEW

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star star star star star

The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

* Minimum service amounts apply

Autoresponse

STRATTON
star star star star star_half

LATEST REVIEW

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star star star star star

Autoresponse are fantastic. They always go above and beyond, excellent customer ...

Autoresponse are fantastic. They always go above and beyond, excellent customer service, top quality work and super reliable.

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Hayley, Hyundai Getz

Colins Vehicle Services

WEST END
star star star star star_half

LATEST REVIEW

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star star star star star_border

Mechanic did a good job, communication was good from receptionist and mechanic r...

Mechanic did a good job, communication was good from receptionist and mechanic regarding the service and what needed to be completed.

Read more

Darran, Honda Accord Euro

Outlaw Performance and Automotive

MALAGA
star star star star star_half

LATEST REVIEW

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star star star star star_border

Great guys and quality service. If you're in need of a no-nonsense policy then t...

Great guys and quality service. If you're in need of a no-nonsense policy then these are the guys

Read more

Tim, NISSAN PATROL

Hammond's Automotive

GARBUTT
star star star star star

LATEST REVIEW

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star star star star star

"Great customer service. Will definitely be using them again."

Josh, Mazda BT-50

Cairns Diesel Service

BUNGALOW
star star star star star

LATEST REVIEW

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star star star star star

"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

Carcare Joondalup

JOONDALUP
star star star star star

LATEST REVIEW

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star star star star star

Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

Read more

Sandy, Nissan Pathfinder

Racing Dynamics

MALAGA
star star star star star

LATEST REVIEW

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star star star star star

"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

Giant Hyundai

OSBORNE PARK
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly service staff like Jess has made my experience a wonderful one. The ser...

Friendly service staff like Jess has made my experience a wonderful one. The service through Fixed Price gives me peace of mind knowing that I won't be having unexpected payment.

Read more

Kester, HYUNDAI i30

Mt Isa Auto Air

MORNINGTON
star star star star star

LATEST REVIEW

See all
star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

Read more

Michelle, Nissan NP300 Navara

Automotive Obsession

BOHLE
star star star star star

LATEST REVIEW

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star star star star star

Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

Neerabup Diesel Services

NEERABUP
star star star star star

LATEST REVIEW

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star star star star star

"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

Wangara Honda

WANGARA
star star star star star

LATEST REVIEW

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star star star star star

"“Great Customer Service” Thank You"

karamjit, Hyundai i45

Midland 4WD Centre

MIDLAND
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

Not enough flexibility in daily schedule to adjust for the unexpected. I request...

Not enough flexibility in daily schedule to adjust for the unexpected. I requested they change oils rather than top up, an extra 30 mins total work, and they couldn't do it. Disappointing.

Read more

Alan, Nissan Patrol

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

Read more

Clint, Toyota Landcruiser

Axis Autos

GERALDTON CBD
star star star star_border star_border

MB Automotive Fleet Specialist

GARBUTT
star star star star_border star_border

LATEST REVIEW

See all
star star star star_border star_border

The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

Read more

Steve, Hyundai Getz

Book trusted and local mechanics with AutoGuru.

Whatever part of the Kimberley region you're in, from Cable Beach to Lagrange to Mitchell Plateau, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, search mechanics within and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the fees and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

Can't afford to be without a car for a few hours? AutoGuru has a network of mobile mechanics who will come to a location that suits you. Whether that's at home, the workplace, or while you have an appointment. Whether you need a car service, repair, or roadworthy certificate, a mobile mechanic will fit into your schedule

Looking for a Mechanic in Kimberley? Search from trusted, local mechanics that will service your car. With a star rating of 5.0 in Kimberley, you'll only find the best of the best on AutoGuru. Too busy to get your car serviced throughout the week? No problem. We've got mechanics open on Saturday for that extra convenience.

Questions? Speak with a Service Advisor
1300 655 661