Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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H & H Automotive

EAST BUNBURY
star star star star star

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star star star star star

Very professional service. Dropped us off at shopping centre prior to service. C...

Very professional service. Dropped us off at shopping centre prior to service. Car was ready on time.

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Wayne, TOYOTA KLUGER

Australind Mobile Mechanic Workshop

AUSTRALIND
star star star star star

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star star star star star

Service was very good, I would recommend this workshop to anybody. I'd also reco...

Service was very good, I would recommend this workshop to anybody. I'd also recommend Fixed Price Car Service to get the best price and service.

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Karel, SUBARU XV

Automac

MANDURAH
star star star star star

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Automac were on time and did not try to charge for extra work and the service wa...

Automac were on time and did not try to charge for extra work and the service was done efficiently thank you Supercheap for a useful service.

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Peter, Mazda CX-7

Euro King Auto Engineering

GREENFIELDS
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Good job finally find a trustworthy place. No rip off like others. Thanks for th...

Good job finally find a trustworthy place. No rip off like others. Thanks for the service.

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Sarvesh, Nissan Navara/Pick-up

No deposit & interest free

BOOK NOW, PAY LATER

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Since a friend of ours put us onto Medicar we have never looked back. George, Margaret and the team are a pleasure to deal with. I like their honestly, and George's patience if he ever needs to explain to me what's wrong, he goes through the whole process and breaks it down so it makes sense to me. I tell everyone how good the Medicar experience is. Julie

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Steve, Honda Jazz

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Very knowledgeable and friendly staff and very competitive prices!! Will definit...

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Staff at vehicool were very friendly and reasonably priced. I had several quotes...

Staff at vehicool were very friendly and reasonably priced. I had several quotes from other workshops and vehicool came up to be amongst the Lowest. I don't they are the cheapest, but for the quality and service you get, I would say that are a real bang for your buck.

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Linz, Honda Jazz

Huntingdale Automotive Repairs

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"Very friendly, courteous & efficient service"

Christine, MITSUBISHI LANCER

AME Automotive

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Luke, Great Wall Motors V Series

Motorsport Service Centre

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Fantastic service, very happy with everything! Thank you guys! Nice and clean location, staff were friendly and very helpful.

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Annmarie, JEEP PATRIOT

Sims Auto

KARDINYA
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"Excellent job by Tristan and Simon"

Brian, Mazda 6

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"Very Friendly guys, good communication. Highly recommend"

James, Hyundai Getz

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Daniel communicated throughout the process and worked to the budget. Car is old ...

Daniel communicated throughout the process and worked to the budget. Car is old and now its running really well and is safe. Will return.

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Rebecca, Hyundai Getz

* Minimum service amounts apply

Jensen Automotive Service and Repair

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Identified another issue that was a manufacturer issue and was serious. Enabled ...

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Amanda, CHERY J1

Schultz Automotive Services

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David, HYUNDAI i30

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Marcin, Alfa Romeo MiTo

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Renae, Holden Commodore

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"Very Professional, didn't have to wait long, got straight onto the job!"

Liz, Honda Accord Euro

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Nic, Jeep Grand Cherokee

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Flavio, JEEP CHEROKEE

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"prompt and fast"

Gordon, Mazda 3

Battery and Auto Services

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Drop off and pick up service was really helpful and great communication regardin...

Drop off and pick up service was really helpful and great communication regarding additional work and things to keep an eye on over next few months. I highly recommend Sal.

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Alix, Honda CR-V

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Seem to be trustworthy mechanics that don't go charging for things that don't ne...

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Geoff, Subaru Forester

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Isobel, Toyota Corolla

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Binod, Honda Jazz

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"Troy at Keystone was very good to deal with. Thank you."

Mark, Volkswagen Tiguan

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"Darren runs a great shop, always happy with the work done, and good value too."

John, TOYOTA CAMRY

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I really enjoyed he convenience of the mobile work shop. He fixed the problem an...

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Talon, Holden Calais

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Rohan, Honda CR-V

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Spence, Land Rover Range Rover Sport

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Michael, Lexus IS/IS-F

Scotts Mobile Mechanics Belmont

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Came to my work took the car to the workshop put it on a hoist and not only clea...

Came to my work took the car to the workshop put it on a hoist and not only cleaned up my brake lines found a issue with my diff bushes have rebooked with them to get the parts installed

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Jarvid, Ford Falcon

Perth Mech Mobile Mechanics

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Wade was awesome. Through, helpful and knowledgeable. Have always had excellent ...

Wade was awesome. Through, helpful and knowledgeable. Have always had excellent service from these guys

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Liz, Nissan Navara

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Great Southern for your next service. AutoGuru compares mechanics and vehicle service options in Hazelvale and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

When you use AutoGuru you’re comparing apples with apples. Our results show mechanics in the local Hazelvale area comparing them on the same scheduled service tasks; all that varies is the cost of parts and labour. We find the best car service options across Great Southern, prices fixed upfront, so you know exactly what you’re getting when you book.

Our results list hundreds of trusted mechanics in Great Southern, which is why we compare specific services for specific vehicle makes and models. When you need a mechanic for your Volkswagen or Ford, we list only the workshops in and around Hazelvale that service this vehicle, narrowing the results to show exactly what you need.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Hazelvale. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661