Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Road Runner Mechanical Services

WEBBERTON
star star star star star

LATEST REVIEW

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star star star star star

The staff are more than helpful plus the owner doesn't assume as a female I woul...

The staff are more than helpful plus the owner doesn't assume as a female I wouldn't know what he's taking about when describing a problem

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Jeanne, Mazda 626

Axis Autos

GERALDTON CBD
star star star star_border star_border

Neerabup Diesel Services

NEERABUP
star star star star star

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star star star star star

"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

Carcare Joondalup

JOONDALUP
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Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

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Sandy, Nissan Pathfinder

Midas Joondalup

JOONDALUP
star star star star star_half

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"Perfect time"

Mark, Mitsubishi Magna

No deposit & interest free

BOOK NOW, PAY LATER

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1st Call Automotive

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"Very happy with the service, car was beautifully cleaned before pick up"

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Killarney Autos

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"Great service and great mechanical work"

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"Great value and thorough service."

Jon, Nissan Qashqai

Advance Auto Tune

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Good service. The shop also prepared me a free loan car. Will surely come back a...

Good service. The shop also prepared me a free loan car. Will surely come back again in 6 months.

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Justin, Subaru Forester

Wangara Honda

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"“Great Customer Service” Thank You"

karamjit, Hyundai i45

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SanCo Mechanical Services

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Service was excellent car running smoothly provided valuable report as requested...

Service was excellent car running smoothly provided valuable report as requested. Workshop clean and presentable, complimentary loan car older model, but clean and well looked after will return to get further work done - Lou warm and friendly.

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mary, Subaru XV

Woodvale Autocare

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"A good service from friendly staff. Prompt, on time and no fuss."

Ross, Volkswagen Golf VI Estate

JRP Automotives

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I received good service from JRP Automotives. They were helpful, friendly and se...

I received good service from JRP Automotives. They were helpful, friendly and seemed trustworthy. Their workshop was clean and organised. I would recommend them to others.

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Ghazal, MAZDA 2

Bridgestone Select Kingsway

MADELEY
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"Fair pay for fair work. Really good. Will be back!"

Chris, Volkswagen Golf VII

Outlaw Performance and Automotive

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Great guys and quality service. If you're in need of a no-nonsense policy then these are the guys

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Tim, NISSAN PATROL

Perth Automotive Centre

BALCATTA
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"Excellent quick service. Thoroughly recommend."

Pete, Honda MDX

Westralia Car Care Pty Ltd

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Mechanic was very friendly and genuine. Called to inform of important details an...

Mechanic was very friendly and genuine. Called to inform of important details and then further discussed when I returned to the shop. I'll happily return for my future services.

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Ryan, MAZDA 3

Racing Dynamics

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"Very attentive, friendly staff who took good care of my car. Happy customer!"

Elma, Toyota Landcruiser/Prado

Noranda Service Centre

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Adrian was very helpfull with the queries i had. I dropped my car off at 8 am & ...

Adrian was very helpfull with the queries i had. I dropped my car off at 8 am & picked it up at 10 am. No overnight drop offs. Very happy.

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Kathy, Mitsubishi Mirage

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Autoresponse

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Auto Response in Stratton wa. Excellent job. highly recommended. Fantastic servi...

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Jayne, Toyota Landcruiser Prado

Giant Hyundai

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Friendly service staff like Jess has made my experience a wonderful one. The ser...

Friendly service staff like Jess has made my experience a wonderful one. The service through Fixed Price gives me peace of mind knowing that I won't be having unexpected payment.

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Kester, HYUNDAI i30

Fleet Pro Service Centre

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Oliver, Volkswagen Tiguan

A & N Car Factory

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Thanks Andrew and the team for fixing my car. Will be definitely using your serv...

Thanks Andrew and the team for fixing my car. Will be definitely using your services again

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Belinda, Holden Astra

Osborne Park Isuzu

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Service was excellent and on time, the car wash was not the same quality as the ...

Service was excellent and on time, the car wash was not the same quality as the service, so 85/100

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John, Infiniti QX70

Scarboro Toyota

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Very good. Service completed as required and for the price offered. The price wa...

Very good. Service completed as required and for the price offered. The price was considerably lower than the "normal" stated price for the 90,000 service. Very happy.

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Mike, MITSUBISHI TRITON

Ultra Lube

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Michael at Ultra Lube kept me well informed on the state of the service and expl...

Michael at Ultra Lube kept me well informed on the state of the service and explained fully any further work that needed completing on the car. The service was completed promptly with everything fully explained on collection. Great price for work completed. I will certainly be using Ultra Lube again in the future.

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Alan, BMW 3 Series

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Excellent service. Information was helpful. Delivery time was perfect and they a...

Excellent service. Information was helpful. Delivery time was perfect and they accommodated my needs.

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Sajan, TOYOTA RAV4

Midland 4WD Centre

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Not enough flexibility in daily schedule to adjust for the unexpected. I request...

Not enough flexibility in daily schedule to adjust for the unexpected. I requested they change oils rather than top up, an extra 30 mins total work, and they couldn't do it. Disappointing.

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Alan, Nissan Patrol

Day Auto Electrical Service

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They did all the work quickly, dropped me off and picked me up and left me with ...

They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Amanda, Mitsubishi Colt CZC

ABS Midland

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I knew there would be a few things wrong with the car as it has been running rou...

I knew there would be a few things wrong with the car as it has been running rough for a while. All fixed and so nice to drive. Well looked after and things were explained in detail.

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Chandra, Hyundai Getz

AutoPlusWA

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great service from mechanic through to the front desk staff. The job was done in...

great service from mechanic through to the front desk staff. The job was done in the time stated. Midland Auto has always been professional, affordable and friendly to all customers. I always recommend them.

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Barbara, Toyota Corolla

Road Runners Field Service

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"Great friendly service with top quality staff will definitely come back!"

Isaac, BMW 3 Series

Midland Tune and Service Centre

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"Good service and good price will certainly come back again."

Juana, SUBARU LIBERTY

Ultra Tune Belmont

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Not the cheapest, however exceptional service and excellent workmanship which is...

Not the cheapest, however exceptional service and excellent workmanship which is definitely worth a few extra dollars. Highly recommend. Fyi when going to this place type UltraTune Belmont into google maps not 135 Great Eastern Highway or you'll end up in South Guilford.

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Jess, Toyota Corolla

Autorite Service Centre

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Excellent customer service, prompt confirmation of date/time and fast turnaround...

Excellent customer service, prompt confirmation of date/time and fast turnaround.

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Jennifer, MAZDA Mazda2

Keystone Garage

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"Troy at Keystone was very good to deal with. Thank you."

Mark, Volkswagen Tiguan

Drivetec Mechanical Mobile

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On time and prompt with the service. Will definitely use Steve again, thank you ...

On time and prompt with the service. Will definitely use Steve again, thank you : )

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Katie, Holden Barina

Inspect 'n' Shine Automotive Services

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"Barry was on time and job and feed back very professional"

Nathan, Mitsubishi Magna

DNS Mobile Mechanical Repairs

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"great price great service"

Robert, Nissan Tiida

Auto Smart Mechanical Mobile

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"Good service, on time and not pricey at all :) Thanks guys :) "

Lionel, HUMMER H3

PSI Automotive

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The mobile mechanic was excellent arrived on time he was informative courteous v...

The mobile mechanic was excellent arrived on time he was informative courteous very helpful and overall I would recommend him to anyone

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Gerard, Mitsubishi ASX

Westside Mobile Service

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Ryan was great, car was vacuumed with windows cleaned and the car is running wel...

Ryan was great, car was vacuumed with windows cleaned and the car is running well. He advised and quoted on extra work needed in the future. The only confusion was my initial appt was for him to arrive between 8 and 10am which he did. However, I had been advised by email from autoguru that he would not be able to come until 11.30 and he was lucky to get me when he arrived as I was heading to the shops. He had no idea about the changed time. Overall though very happy with the service, convenience and price. Regards, Leah

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Leah, Mitsubishi ASX

Vinnie's Automotive

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Excellent work, showed up exactly on time. Didn't try and charge for things we d...

Excellent work, showed up exactly on time. Didn't try and charge for things we didn't need. Managed to help us out with a last minute booking. Will definitely use again

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Justin, Toyota Aurion

Weekend Mobile Mechanic

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It was great, very efficient and professional - would recommend to anyone especi...

It was great, very efficient and professional - would recommend to anyone especially after having had many bad service experiences with dealers.

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Richard, Hyundai Santa Fe

Perth Mech Mobile Mechanics

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Repairs went really well. Price MUCH better than the dealer quoted. One slight ...

Repairs went really well. Price MUCH better than the dealer quoted. One slight hiccup but Chad (the Mechanic) tracked me down on the other side of town, and took care of it in 20 mins. I will use again and I suggest you give them a go!

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Philip, Volkswagen Golf

Scotts Mobile Mechanics Belmont

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star star star star star_half

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Very convenient to have my service done at home, the mechanic was lovely and ide...

Very convenient to have my service done at home, the mechanic was lovely and identified a part that would need to be replaced in the near future so rather than it becoming a problem- he was able to sort it on the day which was great. Highly recommend this service.

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Kristy, Mazda 2

Book trusted and local mechanics with AutoGuru.

AutoGuru makes it so easy to find Exmouth Gulf mechanics & car services! Our vehicle experts from all over Gascoyne are waiting to offer you the best prices for the best service. Just enter a few details, submit, then you’ll be presented with a list of Exmouth Gulf professionals and their fixed price quotes. So easy!

At AutoGuru, we have partnered with only the top quality mechanics throughout Gascoyne, helping you to easily source the mechanic that’s closest to you in Exmouth Gulf. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Exmouth Gulf mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Exmouth Gulf. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Exmouth Gulf that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661