Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Axis Autos

GERALDTON CBD
star star star star_border star_border

Neerabup Diesel Services

NEERABUP
star star star star star

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star star star star star

"Quick and easy servicing with honest and reliable staff at a reasonable price."

colin, Mercedes-Benz R-Class

Carcare Joondalup

JOONDALUP
star star star star star

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star star star star star

Good experience when delivering the vehicle. Reasonable price for manufacturer ...

Good experience when delivering the vehicle. Reasonable price for manufacturer service and timely return of the vehicle. Additional report on items found which require attention.

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Sandy, Nissan Pathfinder

Midas Joondalup

JOONDALUP
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star star star star_border star_border

Service was quick and professional but extra work was quoted at higher prices th...

Service was quick and professional but extra work was quoted at higher prices then is available at other locations in area

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Robert, Hyundai i40

No deposit & interest free

BOOK NOW, PAY LATER

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I received good service from JRP Automotives. They were helpful, friendly and se...

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Elma, Toyota Landcruiser/Prado

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Staff were friendly, no bs like at a car yard. They considered all my requests s...

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Sarah, Hyundai Elantra

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Friendly service staff like Jess has made my experience a wonderful one. The ser...

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Hi. I dropped my Rexton into Isuzu on a Friday morning for routine service and have nothing but excellent words of praise. In a modern world of regular poor and lacklustre service and poor performance of routine tasks Isuzu Scarborough beach road Perth stand out well ahead of anything I have used in the past. The service included a check and drain of the cars diesel sedimentary filter which unfortunately due to age failed as they were screwing it back in. This dealyed the return of the vehicle ...not a problem as the garage offered me a courtesy car for the weekend. It was all repaired replaced free of charge on the following Monday. The service price was very competitive and I will be going back in the future and recommending to all my family and friends. Barry the service manager and his very capable and polite team were excellent.

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Julia, Holden Cruze

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Ryan was excellent, don’t know why I haven’t swapped to a mobile service earlier...

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Hassle free. Price was great, we were kept up to date prior to the service, mech...

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Customer service was impeccable and knowledge is great. Very great experience an...

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Daniel was great, friendly and informative. After the service there was an issu...

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Very convenient to have my service done at home, the mechanic was lovely and ide...

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Kristy, Mazda 2

Book trusted and local mechanics with AutoGuru.

Need a new mechanic in your area of Gascoyne? Compare the top rated mechanics in Bernier Island and the surrounding area for your next vehicle service. We compare the best car service options for you vehicle make and model, so you can book immediately, with one fixed price.

Using AutoGuru to look for mechanics in Bernier Island means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Gascoyne. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Bernier Island area have you covered whatever your vehicle needs.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Bernier Island.

Stop stressing about the overdue car service. Search trusted Bernier Island mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661