Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Australind Mobile Mechanic Workshop

AUSTRALIND
star star star star star

LATEST REVIEW

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star star star star star

Service was very good, I would recommend this workshop to anybody. I'd also reco...

Service was very good, I would recommend this workshop to anybody. I'd also recommend Fixed Price Car Service to get the best price and service.

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Karel, SUBARU XV

H & H Automotive

EAST BUNBURY
star star star star star

LATEST REVIEW

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star star star star star

"Very friendly and efficient service, "

Andrew, FORD FOCUS

Euro King Auto Engineering

GREENFIELDS
star star star star star_half

LATEST REVIEW

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star star star star star

Good job finally find a trustworthy place. No rip off like others. Thanks for th...

Good job finally find a trustworthy place. No rip off like others. Thanks for the service.

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Sarvesh, Nissan Navara/Pick-up

Automac

MANDURAH
star star star star star

LATEST REVIEW

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star star star star star

Automac were on time and did not try to charge for extra work and the service wa...

Automac were on time and did not try to charge for extra work and the service was done efficiently thank you Supercheap for a useful service.

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Peter, Mazda CX-7

No deposit & interest free

BOOK NOW, PAY LATER

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Peel Automotive Pty Ltd

MANDURAH CBD
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"part over normal service."

Bill, Ford Falcon Ute

B & M Automotive Service Centre

CALISTA
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Professional and top notch customer service.I was given a loan car to use while ...

Professional and top notch customer service.I was given a loan car to use while the car was being serviced.

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Tony, CHRYSLER 300

Rockingham Mitsubishi & Kia

ROCKINGHAM
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Well the service didnt include my aircon filter as quoted and whoever pushed the...

Well the service didnt include my aircon filter as quoted and whoever pushed the passenger seat all the way back compromised the safety of my childs car seat and made all the straps loose.

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Kylie, Volvo XC60

City Subaru Maddington

MADDINGTON
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"The communication the timing and demeanour of the service people"

Steve, Honda Jazz

Wheeler Automotives Repco Service

MADDINGTON
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Kevin was really helpful and prompt with the repair of my car. He and his partne...

Kevin was really helpful and prompt with the repair of my car. He and his partner were abolsitly amazing and honestly it was the best free vacuum I’ve received from a mechanic! Will happily use them again.

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Ayse, Holden Cruze

Vehicool Automotive Services

CANNING VALE
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"Great place to service your car."

Kumar, Holden Barina/Barina Classic

Motorsport Service Centre

KENWICK
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The replaced wiper blade is worse than my previous wiper blade. The newly instal...

The replaced wiper blade is worse than my previous wiper blade. The newly installed wiper blade does not clean my front glass and leaves scratches.. The sound of engine was not smooth as before and I can feel the poor workmanship while I am driving the car. I left a voice message after my service but no one called me back from the workshop.

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Kazi, NISSAN MURANO

Sharp AutoCare

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Jenny, Mazda 3

AME Automotive

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It was such a good experience to get my car serviced in AME Automotive. All the ...

It was such a good experience to get my car serviced in AME Automotive. All the guys are very professional and they made the car look new.

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Abhi, Honda Civic

Medicar Automotive Solutions

BIBRA LAKE
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Since a friend of ours put us onto Medicar we have never looked back. George, Ma...

Since a friend of ours put us onto Medicar we have never looked back. George, Margaret and the team are a pleasure to deal with. I like their honestly, and George's patience if he ever needs to explain to me what's wrong, he goes through the whole process and breaks it down so it makes sense to me. I tell everyone how good the Medicar experience is. Julie

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***Julie, HONDA CIVIC

Progressive Auto Care

WILLETTON
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"Very Friendly guys, good communication. Highly recommend"

James, Hyundai Getz

* Minimum service amounts apply

Jensen Automotive Service and Repair

WILLETTON
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Identified another issue that was a manufacturer issue and was serious. Enabled ...

Identified another issue that was a manufacturer issue and was serious. Enabled me to get car rectified under warranty and safely as use of the vehicle would have caused serious damage

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Amanda, CHERY J1

Canning Automotive Car Service Willetton

WILLETTON
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Daniel communicated throughout the process and worked to the budget. Car is old ...

Daniel communicated throughout the process and worked to the budget. Car is old and now its running really well and is safe. Will return.

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Rebecca, Hyundai Getz

Cannington Performance Service & Repairs

CANNINGTON
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The mechanics there are very friendly.. Definitely I will command you to go ther...

The mechanics there are very friendly.. Definitely I will command you to go there.

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nerry, Nissan Pulsar

Schultz Automotive Services

WILLETTON
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Good points. Cleaned vehicle. Customer drop off offered. Easy booking. Good comm...

Good points. Cleaned vehicle. Customer drop off offered. Easy booking. Good communication regarding extra items. Improvement possibilities. Put up dash shade for midday heat (I will make it obvious), engine oil fill bit too high, better to have correct or a little low. More explicit arranging of customer pickup.

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David, HYUNDAI i30

Midas Cannington

CANNINGTON
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"Very Professional, didn't have to wait long, got straight onto the job!"

Liz, Honda Accord Euro

Total Nissan

CANNINGTON
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I showed up and they told me there is no booking for your car and no loan cars a...

I showed up and they told me there is no booking for your car and no loan cars available. Waste of my time, just book your service direct with the service provider

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Zaki, Nissan X-Trail

Sims Auto

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Excellent communication and feedback from Simon. He picked up on issues my prev...

Excellent communication and feedback from Simon. He picked up on issues my previous servicing should have advised before.

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Deunell, BMW 3 Series

Ultra Tune Bentley

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"Friendly service. Honest. Good value."

Bruce, Citroen C4 Picasso/Grand Picasso

Battery and Auto Services

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Drop off and pick up service was really helpful and great communication regardin...

Drop off and pick up service was really helpful and great communication regarding additional work and things to keep an eye on over next few months. I highly recommend Sal.

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Alix, Honda CR-V

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Work as per quoted price, done within the same day. Timing belt changeover did e...

Work as per quoted price, done within the same day. Timing belt changeover did end up being just the belt. I thought that this job would always cover pulleys and tensioner, however it is probably our fault as we did not ask the question beforehand.

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Marcin, Alfa Romeo MiTo

Auto Owls

WELSHPOOL
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Midas Myaree

MYAREE
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Fast friendly service. Communicated well through the whole process. Very happy. ...

Fast friendly service. Communicated well through the whole process. Very happy. Car is running much better. Will book with them again.

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Adrian, Toyota RAV4

ABS Kewdale

KEWDALE
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"Excellent service!! Awesome people!!!"

Binod, Honda Jazz

10 Minute Oil Change

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"Great customer service, thank you. Highly recommended!"

Ella, Volkswagen Polo

Midas Fremantle

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Seem to be trustworthy mechanics that don't go charging for things that don't ne...

Seem to be trustworthy mechanics that don't go charging for things that don't need to be done. This is the second service I've had with them and I will be going back.

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Geoff, Subaru Forester

Road Runners Field Service

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Friendly and knowledgable mechanic. Explained everything that was done and stuck...

Friendly and knowledgable mechanic. Explained everything that was done and stuck to the original quote, which was much less than others.

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Cam, Toyota Hilux

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Very helpful, made time to explain the serviced items. Good communication rega...

Very helpful, made time to explain the serviced items. Good communication regarding completion of service and pick up times. Polite phone and customer manner. Recommend.

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Vincent, SUZUKI SWIFT

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Everything was done and explained well. The only problem was the car was not rea...

Everything was done and explained well. The only problem was the car was not ready when promised. They were very helpful in taking me back home and picking me up.

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David, HONDA CR-V

Day Auto Electrical Service

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They did all the work quickly, dropped me off and picked me up and left me with ...

They did all the work quickly, dropped me off and picked me up and left me with a lovely clean car. Friendly good service, thanks Murray and team.

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Amanda, Mitsubishi Colt CZC

Genuine Mobile Mechanical

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"Friendly, on time, really good."

Ben, Hyundai i30

Euroline Auto Service

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On time, courteous, and honest. He even helped me solve a known problem cheaper ...

On time, courteous, and honest. He even helped me solve a known problem cheaper & easier than I thought it would be. Highly recommend.

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Justin, Nissan X-Trail

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The mechanic, Richard, who serviced my car was very thorough and helpful. Prompt...

The mechanic, Richard, who serviced my car was very thorough and helpful. Prompt and communicated well. He will be doing a few small adjustments to the car soon. Thanks

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Gill, Jaguar X-Type

Perth City Tyres & Mechanical

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"Excellent service. Really nice guy and very professional. Thank you"

Rohan, Honda CR-V

ABS Kewdale Mobile

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First time using mobile mechanic and very happy with the service provided. High...

First time using mobile mechanic and very happy with the service provided. Highly recommended.

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ANUSORN, Holden Cruze

Scotts Mobile Mechanics Belmont

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Happy with the service. The mechanic was on time he explained what he done and w...

Happy with the service. The mechanic was on time he explained what he done and what needed to be done. I would recommend him. 😃

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Michelle, Hyundai Getz

Book trusted and local mechanics with AutoGuru.

You’ll always find the right Drome mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the Albany mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

When you search for a mechanic in Drome, we find the best results locally and around Albany for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

Whether your car is due for a 10,000km safety check or a full logbook service, we allow you to compare the most suitable mechanics near Drome for the job. Whatever vehicle you drive, whatever service you need, you’ll never travel far for a quality service again.

Don't forget you can also compare and book local mobile mechanics in Drome through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Drome have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Drome that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661