Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Tyrepower Werribee

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star_border

"It was good quicker and good price"

Pathit, Toyota Camry

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

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star star star star star_border

"So far happy but it has only been one day since the job done."

Kim, Peugeot 307

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

LATEST REVIEW

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star star star star star

Great job done on the car but I want to especially commend the customer service....

Great job done on the car but I want to especially commend the customer service. I will definitely come to you guys next time!

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Tapiwa, TOYOTA COROLLA

Midas Sunshine

SUNSHINE NORTH
star star star star star

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star star star star star

Easy, no fuss, and everything was explained to me. Dropped off my car, received ...

Easy, no fuss, and everything was explained to me. Dropped off my car, received a call from the guys with their genuine recommendations of what the car needed, and completed in timely manner. Most importantly the price point was affordable and competitive. More than happy to get my car serviced there again and to recommend it to my family and friends.

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Christian, TOYOTA COROLLA

Affordable Tyres and Servicing

SOUTH GEELONG
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Great job. I like the fact that they check the tyres also and let you know if there is any problem with your wheel or steering alignment.

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Gavin, VOLKSWAGEN GOLF

Always There Automotive

GROVEDALE
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Got a routine car service done without hassle, even though they were busy. Highl...

Got a routine car service done without hassle, even though they were busy. Highly recommended!

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Muhammad, Honda City

MC Auto Service Centre

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MC Auto staff found some issues with my car during the service and even gave me ...

MC Auto staff found some issues with my car during the service and even gave me quote to get them fixed. Definitely one of the best mechanics I have ever gone to. And I will be going to them again for repairs on the issues they found.

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Michael, Subaru Liberty

Warrnambool Service Centres by Suburb

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Randy, Toyota RAV4

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Ben, Toyota Landcruiser Prado

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Baris, MAZDA 2

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Book trusted and local mechanics with AutoGuru.

Whatever part of the Warrnambool region you're in, from Dennington to Warrnambool Cbd to Warrnambool East, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, search mechanics within and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the fees and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

With mobile mechanics available in Warrnambool, you can compare by price or the number and quality of reviews. All mobile mechanic quotes on AutoGuru are inclusive of call out fees and parts. So the price you see is the price you'll get.

How awesome is it when you find a mechanic that services cars on Saturday?! Well, we actually know trusted mechanics in Warrnambool open on a Saturday. We'll make your life so much easier when it comes to looking after your car. If you're after a car service or even a repair such as a brake replacement, timing belt or even a battery replacement, you'll get instant quotes on AutoGuru to help save you time.

Questions? Speak with a Service Advisor
1300 655 661