Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top Austin mechanics in Mildura

Bravo Race Engineering

MILDURA
star star star star star

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star star star star star

"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

ABS Melrose Park

MELROSE PARK
star star star star star_half

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star star star star star

"Great efficient service, highly recommend"

Kym, Toyota Kluger

ABS Salisbury

SALISBURY
star star star star star_half

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star star star star star_border

did a good job but i thought they had my car over 2 days, a bit long with about ...

did a good job but i thought they had my car over 2 days, a bit long with about a month notice of book my car in the car should have been ready in a day

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Steve, Holden Colorado

SM Auto Repair Centre

UNDERDALE
star star star star star_half

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star star star star star

Friendly team, lent me vehicle to return to work. Service done on time. Showed m...

Friendly team, lent me vehicle to return to work. Service done on time. Showed me replaced parts, and even washed my car for free. Very happy.

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Warner, Land Rover Range Rover

Aldershot Service Centre

LONSDALE
star star star star star_half

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star star star star star

"They're good at what they do"

kyle, Honda Prelude

Churchill Automotive & Tyre Service

KILBURN
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star star star star star_border

Good team. I'd recommend them. They forgot to re-set some of the errors and the ...

Good team. I'd recommend them. They forgot to re-set some of the errors and the service time schedule, but after I pointed it out, they fixed it ASAP.

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Kaushik, Volkswagen Golf VI

B & R Automotive

SALISBURY SOUTH
star star star star star

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star star star star star

"Looked over absolutely everything, very helpful"

Ellen, FORD FIESTA

Other Austin mechanics in Mildura

Midas Port Adelaide

PORT ADELAIDE
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Were great to deal with. Informative about what else was required but not pushy...

Were great to deal with. Informative about what else was required but not pushy in getting that business. Not my normal workshop and I was pleasantly surprised as sometimes franchised workshops have a reputation about them. Even wiped the spilt coffee from the door.......cheers.

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Darryl, Holden Commodore

ABS Keswick

KESWICK
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"Friendly staff. The ride to the work came in really handy. Good job overall."

HIMANSHU, Hyundai Sonata/Sonica

Gepps Cross Exhaust & Autocare

POORAKA
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First time user of Fixed Price Car Service, when I arrived at the mechanic's wor...

First time user of Fixed Price Car Service, when I arrived at the mechanic's workshop I was greeted by the mechanic, I was told that he was informed of me being on a low income and he would not do any additional repairs without my approval via a phone call, i dropped my car off at 9 am and was informed it would be ready by 12 pm which it was. The service was exactly $125.00 no more, very honest mechanic and my car drives like new again. Will be definitely going back again for my front brakes which he said was all that was needed in addition to the minor service i had it booked in for in 3 weeks time after he performed the safety check on my car.

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Simon, MITSUBISHI LANCER

* Minimum service amounts apply

Midas Darlington

DARLINGTON
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Had car serviced there before, and had a call telling me all the things that “ne...

Had car serviced there before, and had a call telling me all the things that “needed” to be done within 45 mins. Could have set my watch to the call with the same message second time around. Took the car to another mechanic soon after the first service, many of the items that “needed doing urgently” were not required, and got some items done at a fraction of the cost. Even if they were trying to do the right thing second time around, first impressions last, particularly when people talk a lot but don’t necessarily listen.

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Gus, Hyundai Tucson

Exhaust Plus Prospect

ENFIELD
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Excellent work. The service was prompt and exceded my expectations. Charges were...

Excellent work. The service was prompt and exceded my expectations. Charges were explained beforehand and the whole process was very seamless. I will definitely be returning back l.

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Jagdeep, Mazda CX-9

Southern Performance Centre

LONSDALE
star star star star star_border

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Good job, very professional. fixed price. One minor complaint, the pick up optio...

Good job, very professional. fixed price. One minor complaint, the pick up option that I chose. they were not able to pick me up to collect the car, I had to make other arrangements to get there. Overall very pleased.

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Bob, BMW 1 Series

* Minimum service amounts apply

Midas Harbour Town

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I was very impressed with the quality of the customer service as well as the ser...

I was very impressed with the quality of the customer service as well as the service of my vehicle. Was reasonably priced and all decisions were run past me before they were executed. They informed me as I dropped my car off what time I could pick it up, and were on time, Very friendly and I felt valued as a customer. Will definitely be returning.

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Crystal, MAZDA Mazda3

Midas Auto Service Centre Ballarat

DELACOMBE
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The service was great and they were consultative regarding all that was done. Th...

The service was great and they were consultative regarding all that was done. The service extras were a bonus, including a wash and detail and the final charges were reasonable. All in all a very positive experience.

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Brad, Mazda Tribute

* Minimum service amounts apply

Jai's Auto Garage

SALISBURY PLAIN
star star star star star_half

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I was very happy with the way the work was carried out on the car they know what...

I was very happy with the way the work was carried out on the car they know what they are doing and told me what has to be done on the next service I will be going back to them again. This was the first time I've been to them the price was fair and the work is just great.

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Michael, Toyota Camry

Pulse Automotive Services

NORWOOD
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Easy online booking. Staff friendly and efficient with good communication. A1......

Easy online booking. Staff friendly and efficient with good communication. A1... I'll be back.

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Robert, SUBARU OUTBACK

Midas Salisbury

SALISBURY
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The guy who helped me was super nice! It was my first experience with Midas and ...

The guy who helped me was super nice! It was my first experience with Midas and I'd definitely go back. Great service!

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Danna, Holden Astra

Midas Glynde

GLYNDE
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"Awesome service 👍🏻"

Emma, Holden Cruze

Charge Less Autos

KANGAROO FLAT
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"great service, very quick and reliable and no hassles will return again"

Tyler, Ford Falcon

Midas Prospect

SEFTON PARK
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Basic service was fine, the did everything that needed to be completed. However ...

Basic service was fine, the did everything that needed to be completed. However gave me a huge list of things that needed to be fixed. Being a woman, I'm very sceptical of mechanics that could rip me off so I went to another mechanic I can trust in the mid north where I am from originally and they said half the stuff on the list didn't need to be fixed! They are fine at the basics but would not trust them with any big jobs on my car.

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Haylee, Holden Commodore

Midas Clovelly

CLOVELLY PARK
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"Good service...quite prompt"

Mohamed, Holden Zafira-A

Midas Magill

MAGILL
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"On time, no fuss."

Ken, Kia Rio

Natrad Ballarat

WENDOUREE
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Very friendly and great customer service. Thoroughly looked over my car and told...

Very friendly and great customer service. Thoroughly looked over my car and told me what they would be keeping a look out for on the next service. I was very happy with the price and the friendly staff at Duo Mobile. Thanks Jack.

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Brad, Hyundai Tucson

Tyreright Salisbury

SALISBURY NORTH
star star star star star

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"Quick service, great price. Will be using them again."

Stefan, Hyundai i30

ABS Shepparton

SHEPPARTON CBD
star star star star star_half

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The sevice was quick, advice and information about what things were fixed and th...

The sevice was quick, advice and information about what things were fixed and the parts needed looking over were clearly stated. Also they gave good customer service.

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Hannah, FORD LASER

Echuca Performance

ECHUCA CBD
star star star star star_border

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A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

Bendigo Complete Auto Care

IRONBARK
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"very courteous,prompt service"

Colleen, Holden Commodore

King Bear Auto

EAST BENDIGO
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It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

* Minimum service amounts apply

Midas Para Hills

PARA HILLS WEST
star star star star star_half

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I found it easy to book online. Loved the fact that a free loan car was offered....

I found it easy to book online. Loved the fact that a free loan car was offered. Friendly reception staff that were happy to discuss the concerns with my car; being a woman this was a new and pleasant experience in the car industry. Thank you!

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Sharon, Jeep Grand Cherokee

ABS Morphett Vale

MORPHETT VALE
star star star star star

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Fast height quality work with clear report of work done - brake hose replaced wi...

Fast height quality work with clear report of work done - brake hose replaced with custom part in less than an hour. Booking worked well too!

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Gareth, Toyota Landcruiser

MRT Automotive

MOAMA
star star star star star

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A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

Bridgestone Select Norwood

NORWOOD
star star star star star

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Great service, value for money and did exactly what they said they would do. Fri...

Great service, value for money and did exactly what they said they would do. Friendly and courteous

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Ian, Peugeot 4008

* Minimum service amounts apply

Midas Morphett Vale

MORPHETT VALE
star star star star star_border

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star star star star star_border

Car was serviced well, Mechanics were friendly and helpful. i would recommend th...

Car was serviced well, Mechanics were friendly and helpful. i would recommend this service in the future.

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Daryl, Renault Kangoo II/Kangoo Maxi

Approved Automotive Services

NEWTON
star star star star star

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star star star star star

Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

Daw Park Autocare

DAW PARK
star star star star star

LATEST REVIEW

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star star star star star

Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

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Catherine, HOLDEN COMMODORE

South Adelaide Autogas & Mechanical

MORPHETT VALE
star star star star star_border

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star star star star star_border

All seemed good with replacing shockers. Auto Electrical work for driving light...

All seemed good with replacing shockers. Auto Electrical work for driving lights done and working, , but not able to complete as I desired , possibly due to driving kit cable I supplied.

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Graeme, Toyota RAV4

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1300 655 661