Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Top mechanics in Mildura

Bravo Race Engineering

MILDURA
star star star star star

LATEST REVIEW

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star star star star star

"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

ABS Melrose Park

MELROSE PARK
star star star star star_half

LATEST REVIEW

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star star star star star

Nathan was friendly. He explained what the car needed & gave me options. Did no...

Nathan was friendly. He explained what the car needed & gave me options. Did not treat me like an idiot. The loan car was very reasonable, clean & tidy.

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Helen, Toyota Echo

ABS Adelaide City

ADELAIDE
star star star star star_half

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star star star star star

"Good Service"

Cheng, Ford Mondeo

ABS Salisbury

SALISBURY
star star star star star_half

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star star star star star

They were great, kept me up to date on all repairs that my car needed while also...

They were great, kept me up to date on all repairs that my car needed while also understanding that I could only spend so much

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Sabrina, Holden Barina/Barina Classic

SM Auto Repair Centre

UNDERDALE
star star star star star_half

LATEST REVIEW

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star star star star star

I was very happy with my service. My car was certainly not an easy job, having n...

I was very happy with my service. My car was certainly not an easy job, having not been driven for the prior 5-6 years before the service and the mechanic got her purring quite happily, gave me some very reasonable quotes on possible repairs needed and a very good run down on what my car is/is not currently capable of. As others have said don't let the less than spectacular shopfront fool you, this is a quality service joint.

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Seamus, Mitsubishi Pajero

Churchill Tyre Service

KILBURN
star star star star star_half

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star star star star star

The guys at Churchill Tyre Service were excellent, as well as offering the best ...

The guys at Churchill Tyre Service were excellent, as well as offering the best price for my service they kept me in the loop of what was happening, offered to drop me off (unlike other service centres) and we're just friendly and straight up guys, would highly recommend them!

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Riley, Holden Commodore

B & R Automotive

SALISBURY SOUTH
star star star star star

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star star star star star

"Very very good service. Friendly staffs"

Abiodun, Mitsubishi Lancer Estate

Other mechanics in Mildura

Aldershot Service Centre

LONSDALE
star star star star star_half

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star star star star star

A nice simple experience. The work was done well, I think it a very fair price. ...

A nice simple experience. The work was done well, I think it a very fair price. Received quality advice and will be doing the additional work needed at this mechanic.

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Harley, Holden Commodore

ABS Ridgehaven

RIDGEHAVEN
star star star star star_half

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star star star star star

They picked up on a potential problem of an oil leak and recommended me to take ...

They picked up on a potential problem of an oil leak and recommended me to take iyt back to Mitsubishi as it is still under warranty

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Mark, MITSUBISHI TRITON

Midas Port Adelaide

PORT ADELAIDE
star star star star star_half

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star star star star star

Did exactly what they said they would and didn't force any repairs. They were ef...

Did exactly what they said they would and didn't force any repairs. They were efficient and had great customer service.

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Julia, Ford Focus

ABS Keswick

KESWICK
star star star star star_half

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star star star star star

Staff was very professional and detailed. They clearly explained what need to be...

Staff was very professional and detailed. They clearly explained what need to be done, definitely i will go back

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Frank, Hyundai i30

Gepps Cross Exhaust & Autocare

POORAKA
star star star star star_half

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star star star star star

Fantastic saving ! Car feels good I'm happy. I'll be back. I didn't get reciept...

Fantastic saving ! Car feels good I'm happy. I'll be back. I didn't get reciept thou only eftpoa reciept

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Danielle, HYUNDAI ELANTRA

Direct Tyre & Auto Service

LONSDALE
star star star star star

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star star star star star

booked my nissan dualis in for service and rotate tyres with front wheel balance...

booked my nissan dualis in for service and rotate tyres with front wheel balance, the guys did a great job balanced all 4 tyres and even washed my car, told me the rear shockers were slightly leaking and even rang up grand nissan to see if they were still under warranty. gave me vouchers for future use and a little gift pack of minties waiting in my car when I picked it up. awsome guys awsome business.

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Jacki, Nissan Dualis/Dualis+2

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

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star star star star star

I found the staff and workmanship to be professional and helpful, and I will hap...

I found the staff and workmanship to be professional and helpful, and I will happily use them again.

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Chris, Nissan Maxima

Midas Darlington

DARLINGTON
star star star star star_half

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star star star star star

"Excellent service and communications."

Vince, Toyota Corolla

Midas Harbour Town

ADELAIDE AIRPORT
star star star star star_half

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star star star star star

"Reasonably priced and did what needed to done and within a good time frame"

Mick, Hyundai i30

Exhaust Plus Prospect

ENFIELD
star star star star star_half

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star star star star star

"Great service, thanks"

Kevin, Subaru Impreza

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

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star star star star star

Service carried out was excellent and I was advised promptly if additional works...

Service carried out was excellent and I was advised promptly if additional works were required on the vehicle. They also took the initiative and attended to a number of other items which were required.

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Kevyn, Land Rover Discovery 3

Southern Performance Centre

LONSDALE
star star star star star_half

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star star star star star

Good job, very professional. fixed price. One minor complaint, the pick up optio...

Good job, very professional. fixed price. One minor complaint, the pick up option that I chose. they were not able to pick me up to collect the car, I had to make other arrangements to get there. Overall very pleased.

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Bob, BMW 1 Series

Pulse Automotive Services

NORWOOD
star star star star star

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star star star star star

Service was good, prompt & they kept me informed of what my vehicle needed & the...

Service was good, prompt & they kept me informed of what my vehicle needed & the exact fixed price of what repairs etc were required.

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Ben, SUBARU FORESTER

Jai's Auto Garage

SALISBURY PLAIN
star star star star star_half

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star star star star star

I was very happy with the way the work was carried out on the car they know what...

I was very happy with the way the work was carried out on the car they know what they are doing and told me what has to be done on the next service I will be going back to them again. This was the first time I've been to them the price was fair and the work is just great.

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Michael, Toyota Camry

Midas Salisbury

SALISBURY
star star star star star

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star star star star star

My car was a tough one to fix but they kept me updated and did everything they c...

My car was a tough one to fix but they kept me updated and did everything they could to get it running right

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Kirsten, Ford Falcon

Midas Glynde

GLYNDE
star star star star star_half

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star star star star star

The guys were great. They were happy to provide me with a more detail explanatio...

The guys were great. They were happy to provide me with a more detail explanation and show me the repairs for my peace of mind.

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Pieter, Land Rover Discovery 3

Charge Less Autos

KANGAROO FLAT
star star star star star

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star star star star star

"Excellent customer service.... Very happy 10/10"

Carly, Honda Civic

Midas Prospect

SEFTON PARK
star star star star star_half

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star star star star star_border

Adam, Kia Cerato

Tyreright Salisbury

SALISBURY NORTH
star star star star star

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star star star star star

"Only downside was how long they had my car for"

Tamara, Holden Cruze

Midas Magill

MAGILL
star star star star star_half

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star star star star_border star_border

"Relatively good service but as is the case with so many of them very pricey."

Paul, Ford Territory

Natrad Ballarat

WENDOUREE
star star star star star_half

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star star star star star

Jack was very helpful in showing the poor work done on the vehicle by a previous...

Jack was very helpful in showing the poor work done on the vehicle by a previous repairer.

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Paul, Mazda CX-9

ABS Shepparton

SHEPPARTON CBD
star star star star star_half

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star star star star star_border

It was okay. It wasn’t bad or anything, they couldn’t get to one of the filters,...

It was okay. It wasn’t bad or anything, they couldn’t get to one of the filters, but didn’t charge me for it.

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Peta, Ford Fiesta

Echuca Performance

ECHUCA CBD
star star star star star_border

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star star star star star

The motor mechanic asked if I had any conerns n followed the one. He reported hi...

The motor mechanic asked if I had any conerns n followed the one. He reported his concerns to me for review. Very professional service done according to service guidelines.

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Heather, Toyota Corolla

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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star star star star star

So quick and easy...from the initial search on Sunday to confirmation of booking...

So quick and easy...from the initial search on Sunday to confirmation of booking being logged took minutes. Confirmation of booking from the service provider of my choice came to me early on Monday - too easy!

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Anton, Volkswagen Tiguan

King Bear Auto

EAST BENDIGO
star star star star star_half

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star star star star star

Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Barry, Ssangyong Korando

Goodyear Autocare Hampstead Gardens

HAMPSTEAD GARDENS
star star star star star

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star star star star star

Had the car serviced and then 3 days later drove 2000 km to Brisbane didn't miss...

Had the car serviced and then 3 days later drove 2000 km to Brisbane didn't miss a beat, they even put tyre black on my tyres which made them look brand new again. Also, they made you feel welcome like you were talking with old mates.

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David, Nissan X-Trail

Midas Para Hills

PARA HILLS WEST
star star star star star_half

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star star star star star

Very friendly and helpful, the fixed price was excellent and easy to book online...

Very friendly and helpful, the fixed price was excellent and easy to book online especially being so close to xmas , very happy, thank you

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Darren, RENAULT MEGANE

Goodyear Autocare Hawthorn

HAWTHORN
star star star star star_border

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star star star star star

Very happy with the service and price (compared to what Dealers wanted). Free lo...

Very happy with the service and price (compared to what Dealers wanted). Free loan car provided.

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Simon, Toyota Landcruiser/Prado

Goodyear Autocare Richmond

RICHMOND
star star star star star

LATEST REVIEW

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star star star star star

Excellent service managed to Log Book specifics. Manager kept in touch and advi...

Excellent service managed to Log Book specifics. Manager kept in touch and advised of options for filter replacement whilst servicing the vehicle. Obviously managed with integrity and desire for honesty.

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Craig, Hyundai ix35

ABS Rosewater

OTTOWAY
star star star star star

LATEST REVIEW

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star star star star star

"Very helpful"

PAULA, Mitsubishi Lancer

Viva Auto Repairs

RICHMOND
star star star star star

LATEST REVIEW

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star star star star star

"Friendly staff n good service...Price is comparable"

Mohamed, Holden Zafira-A

ABS Morphett Vale

MORPHETT VALE
star star star star star

LATEST REVIEW

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star star star star star

Fast height quality work with clear report of work done - brake hose replaced wi...

Fast height quality work with clear report of work done - brake hose replaced with custom part in less than an hour. Booking worked well too!

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Gareth, Toyota Landcruiser

MRT Automotive

MOAMA
star star star star star

LATEST REVIEW

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star star star star star

A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

Bridgestone Select Norwood

NORWOOD
star star star star star

LATEST REVIEW

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star star star star star

Great service, value for money and did exactly what they said they would do. Fri...

Great service, value for money and did exactly what they said they would do. Friendly and courteous

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Ian, Peugeot 4008

Approved Automotive Services

NEWTON
star star star star star

LATEST REVIEW

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star star star star star

Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

Angus Mitchell Automotive

EDWARDSTOWN
star star star star star

LATEST REVIEW

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star star star star star

"very good specialist workshop "

John, HONDA JAZZ

Daw Park Autocare

DAW PARK
star star star star star

LATEST REVIEW

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star star star star star

Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

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Catherine, HOLDEN COMMODORE

South Adelaide Autogas & Mechanical

MORPHETT VALE
star star star star star_border

LATEST REVIEW

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star star star star star_border

All seemed good with replacing shockers. Auto Electrical work for driving light...

All seemed good with replacing shockers. Auto Electrical work for driving lights done and working, , but not able to complete as I desired , possibly due to driving kit cable I supplied.

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Graeme, Toyota RAV4

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