Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Springvale mechanics and book your car service online

Gulian Motors image
Gulian Motors image

Gulian Motors

11 James Street, Clayton South

"Further rewards for further using or even recommending others to use fixedprice services would be aw..."

"Further rewards for further using or even recommending others to use fixedprice services would be awesome."

Read more

TOYOTA COROLLA

Eastside Automatics & Mechanical Repairs image
Eastside Automatics & Mechanical Repairs image

Eastside Automatics & Mechanical Repairs

4 / 214-224 Wellington Road, Clayton

"No problems at all, easy fast service. Did request a loan car on this website and when I took my car..."

"No problems at all, easy fast service. Did request a loan car on this website and when I took my car in for service they had no loan cars so I had to catch an Uber home which was an inconvenience"

Read more

Nissan Navara/Pick-up

Auto Boys image
Auto Boys image

Auto Boys

66 Henderson Road, Clayton

"I was happy with the service provided by the guys at Auto Boys. They only have a small workshop, so ..."

"I was happy with the service provided by the guys at Auto Boys. They only have a small workshop, so the service felt personalised, and they're advice seemed genuine as opposed to some larger franchises I've been to that seem more interested in squeezing as much money out of you as possible. My only criticism would be that they kept me waiting longer than first promised, and seemed a little disorganised. That aside I would still recommend them as they're good value, and did seem to really care about the service they provided. "

Read more

Toyota CAMRY

Apple Auto Care image
Apple Auto Care image

Apple Auto Care

89 Main Road, Clayton South

"They were great. Had a few quotes. Thwy were the cheapest and ended up being the most honest as it c..."

"They were great. Had a few quotes. Thwy were the cheapest and ended up being the most honest as it cost me less than quoted as repair was not what we thought it was."

Read more

Hyundai Accent/Excel

Find the best mechanic in your area of Melbourne for your next service. AutoGuru compares mechanics and vehicle service options in Springvale and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

We combine results for the best mechanics in your local Springvale area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in Melbourne and book. No hidden costs, and quality service from top rated mechanics in your area.

Wherever you are in Melbourne, we find the best car services in your area, suited to your vehicle. Whether you need a milestone service or a quick safety check, we list trusted local Springvale mechanics who can get the job done properly and quickly.

Average rating

4.6 - 5 reviews

Latest review in Sunshine North

2008 Holden Commodore

Reviewed on September 23

Last 5 quotes in Springvale

Otto

Book the best Springvale mechanics online. Get more.

Questions? Speak with a Service Advisor
1300 655 661