Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.
There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.
Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.
Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).
If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.
If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.
Any additional services offered by the workshop will be included in this section.
A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.
If minor quantities of other fluids are required, the mechanic will top these up.
A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.
The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.
Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.
The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.
You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.
You can browse through the categories that we've listed, such as Brakes, Clutch or Timing belt/chain, or by clicking the blue "Search repairs & inspections"buttonat the bottom of the page, you can search for the repair you're after.
If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need.
Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button.
Booking through AutoGuru gives you access to three payment options:
1. Pay upfront and online using your credit card or PayPal 2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments 3. Create a reusable, interest-free Zip account to pay now and make easy weekly or monthly payments over time 4. Pay the workshop when you pick your car up and the service and/or repairs have been completed