Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

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My car had a major issue that was very expensive and a big job but the guys kept...

My car had a major issue that was very expensive and a big job but the guys kept me up to date all the way through and when it took longer than expected they organised a car for a few days. Extremely happy

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Michelle, Holden Captiva

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

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I recently had my car serviced at this wonderful and very clean workshop. It is ...

I recently had my car serviced at this wonderful and very clean workshop. It is the cleanest workshop that I have ever been in, this includes the customer waiting room and facilities. I was personally greeted on my arrival where I discussed my requirements. The greeting was warm and friendly. Prior to completing any extra work required I was given a comprehensive overview of the requirements and the costing. I must add that at no stage was any pressure applied to have these additional works carried out. I viewed this more as a precautionary measure highlighting safety and engine issues. Thanks guys for the fantastic service and might I say prompt. When my service was completed the guys had to wake me from the comfort of the waiting room. My mechanics forever.

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Terry, Holden Astra

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

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"Friendly stuff and good service"

Guantong, Mitsubishi Lancer

Recently requested quotes for Keilor East mechanics

Average quote price in Melbourne

$451.47

Honda Integra

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$373.37

Honda Integra

TASKS QUOTED

Basic Service

$177.77

Holden Commodore

TASKS QUOTED

Basic Service

$297.85

Holden Viva

TASKS QUOTED

Basic Service

$229.62

Mercedes-Benz E-Class

TASKS QUOTED

Basic Service

$300.94

Holden Commodore

TASKS QUOTED

Logbook Service - 135000 kms / 108 months

$445.87

Honda Accord Euro

TASKS QUOTED

Logbook Service - 160000 kms / 96 months

$684.96

Audi A1/A1 Sportback

TASKS QUOTED

Basic Service

$557.32

Mazda 3

TASKS QUOTED

Logbook Service - 30000 kms / 36 months

$234.71

Ford Mondeo

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$267.98

Holden Commodore

TASKS QUOTED

Basic Service

$269.24

Ford Mondeo

TASKS QUOTED

Front wheel alignment and Transmission Fluid Service/Replacement

$310.00

Holden Barina

TASKS QUOTED

Logbook Service - 150000 kms / 90 months

$1,275.23

Holden Barina

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$413.49

Toyota Yaris

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$220.43

Ford Mondeo

TASKS QUOTED

Logbook Service - 180000 kms / 144 months

$497.15

Skoda Octavia II

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$1,120.23

Renault Master II

TASKS QUOTED

Logbook Service - 160000 kms / 72 months

$1,015.30

Nissan Pulsar

TASKS QUOTED

Basic Service

$180.10

Peugeot 4007

TASKS QUOTED

Logbook Service - 50000 kms / 30 months

$315.96

No deposit & interest free

BOOK NOW, PAY LATER

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Book trusted and local mechanics with AutoGuru.

Need a Keilor East mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of Melbourne. Simply find the mechanic you want to use, confirm the price upfront, and book.

AutoGuru offer a quick and simple method of finding mechanics across Melbourne and in the Keilor East area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Keilor East area have you covered whatever your vehicle needs.

Don't forget you can also compare and book local mobile mechanics in Keilor East through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Keilor East have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661