Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Pro-Tek Automotive

THORNBURY
star star star star star

LATEST REVIEW

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star star star star star

Good clean workshop. Friendly staff. Delivered what they said. Would recommend t...

Good clean workshop. Friendly staff. Delivered what they said. Would recommend them.

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Darcy, VOLKSWAGEN TIGUAN

LineaRossa Auto Service Centre

FAIRFIELD
star star star star star

LATEST REVIEW

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star star star star star

I wanted to try a log book service (40,000) for my Jeep Grand Cherokee. I booked...

I wanted to try a log book service (40,000) for my Jeep Grand Cherokee. I booked online. I received a reminder call the day before the service confirming all parts had been procured. I was greeted by name and the service was performed in the morning. My car was serviced well and also cleaned inside and out! I was impressed with the staff and the service overall. Subsequently I have had my wife's Lexus serviced with LineaRossa. I commend their service approach.

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Bruce, JEEP GRAND CHEROKEE

Markden Auto Repair

THORNBURY
star star star star star

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star star star star star

"First time I used them, but very happy. Knew up front what I was up for."

Jan, Kia Sportage

Midas Kew

KEW EAST
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"Easy to deal with and timely! Thanks guys!"

Kate, Skoda Yeti

Ultra Tune Preston

PRESTON
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"Great service, quick turnaround and Simon was very helpful."

Jim, Mitsubishi Outlander

All Tune Motors Service Centre Pty Ltd

PRESTON
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star star star star star

Christian was helpful, thorough and all in all great mechanic to deal with. Will...

Christian was helpful, thorough and all in all great mechanic to deal with. Will be going back for sure!

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Skye, Kia K2900

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Heidelberg

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A good team of mechanics who know what they are doing and recommend anything tha...

A good team of mechanics who know what they are doing and recommend anything that needs to be repaired. When the car came back it drove well and that is all you can ask for.

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David, TOYOTA CAMRY

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Close by, tidy, professional, friendly, timely,and contacted me as soon as the c...

Close by, tidy, professional, friendly, timely,and contacted me as soon as the car was ready. I have subsequently booked my other car in. Very pleased with the whole experience.

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Lia, Ford Escape

ABS Balwyn

BALWYN
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Midas Balwyn

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"Friendly staff, very accommodating."

William, Ford Mondeo

ABS Collingwood

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"Very prompt communication and service time"

Maddy, Subaru Impreza

Princes Motor Repairs

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"Relatively good prices, honest and friendly"

Arman, Volkswagen Bora

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When an issue was resolved but began again within an hour of leaving the worksho...

When an issue was resolved but began again within an hour of leaving the workshop I got it in the next day and it was repaired as quickly as possible. Staff are quick, polite and know what they're doing.

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Kathryn, Nissan Tiida

All Care Automotive

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Efficient and value for money service. Was kept well informed through the servi...

Efficient and value for money service. Was kept well informed through the service process.

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Breishen, Toyota Yaris

Prestock Motors Pty Ltd Australian LPG Service

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Everyone was very friendly & helpful. The workshop looked like a typical mechani...

Everyone was very friendly & helpful. The workshop looked like a typical mechanic shop. I wouldn't say it was clean & organised though.

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Samantha, SUZUKI SWIFT

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Dropped to the station. Have an accurate idea of finish time. Felt they were hon...

Dropped to the station. Have an accurate idea of finish time. Felt they were honest and not looking to do extra unnecessary work. Said my car good. All in all a very positive expert. Will use again.thanks con and mal

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Lou, Honda Jazz

Thien An Automotive

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"Kim went above and beyond his duty, I was very pleased with the service."

Jamie, Kia Rio

The Corner Garage

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The Corner Garage has to be the best mechanics out there. Best ever experience. ...

The Corner Garage has to be the best mechanics out there. Best ever experience. Gabriel is the most honest mechanic you'll ever meet. A real down to earth guy. Very Professional and well priced. I've already recommended The Corner Garage to family and friends. 10/10

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Frank, Mitsubishi Express Van

Sydney Rd Auto Repairs

COBURG NORTH
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"very efficient with no hassles"

Sharmila, Mazda 2

Coburg Tyres & Auto Service

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"Lovely service. Fantastic price!!!"

Leana, Ford Fiesta

Top Speed Motor Group Pty Ltd

COBURG NORTH
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Great mechanic, very friendly and professional. Dropped vehicle in the morning a...

Great mechanic, very friendly and professional. Dropped vehicle in the morning and all works completed by the afternoon. Prompt and reliable will definitely use Top Speed Motor Group more often!!

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Oliver, Honda Jazz

Supertech Automotive Repairs

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"Very good customer service!!!I will go back soon"

Daniel, Peugeot 206 CC

Rapid Tune Greensborough

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It is ok service as it took longer than expected to finish the work. I think the...

It is ok service as it took longer than expected to finish the work. I think they are overbooked.

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Lim Chee, Toyota Echo

Riversdale Service Centre

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first time using this service and Riversdale Service Centre and very satisfied o...

first time using this service and Riversdale Service Centre and very satisfied on both counts. Many thanks

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Pru, FORD LASER

One Stop Tyres

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"Car's going great!"

Tim, Peugeot 307

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"Kept me well informed of progress. Professional service"

Helen, Mitsubishi Triton

Ultra Tune North Melbourne

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"Open, honest and reliable."

Penelope, Toyota Corolla

Midas South Melbourne

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"Great experience"

Sam, Audi A3/A3 Sportback

ABS South Melbourne

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"Arel was easy to deal with and a nice guy, reasonably priced service too."

Samuel, Holden Barina

SNG Automotive Pty Ltd

THOMASTOWN
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You guys provide professional service. I am thankful for your right advice for m...

You guys provide professional service. I am thankful for your right advice for my car . Easy to get appointment and job well done. I am suggesting your services to my mates. Cheers !

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Sam, Holden Cruze

Karworx Vehicle Service Centre Essendon

ESSENDON
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Good and quick, reasonable price, will definitely return again for the next due...

Good and quick, reasonable price, will definitely return again for the next due maintance.

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susan, Renault Megane II

Autotest Service Centre

ELTHAM
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"Great service, kept me up to date with calls so there were no surprises."

Chris, Jeep Cherokee

ABS Eltham

ELTHAM
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Excellent service, would recommend. Phone call to give exact costing for extras....

Excellent service, would recommend. Phone call to give exact costing for extras. Given a lift to and from workshop, amazing.

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Helena, MAZDA 3

Superior Tyres

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Good service. Wasn't notified that the service was completed. Had to call myself...

Good service. Wasn't notified that the service was completed. Had to call myself. But otherwise good.

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Anthony, SUBARU FORESTER

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1. Good customer care and service on the day of servicing 2. However for any extra repairs don't forget to shop around for a quote. You will get a better deal. Minus 1 star for it 3. After servicing support was a mixed bag. Minus 1 star for it. I had a follow-up query about my car a few days after the servicing. The guy on the phone got a bit aggressive in his tone and started asking questions which were irrelevant like what was the name of the last person from Cox I spoke with and why I have reported the issue after few days and not immediately ( as if I have to verify everything in a car in a few seconds they gave me after handing over my keys). He said that the issue maybe a serious problem with the car. Anyways I brought the car in the next day and it was just a simple fix that took couple of mins without any labour or cost. Just needed someone who knew about cars. In short you need people on the phone who either know about the cars and are atleast courteous.

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Saket, Audi A4

TWT Auto Group

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"Very accommodating and pleasant mechanic."

Saw, BMW 3 Series

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Midas Blackburn

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"Got the job done. Didn't fix head light, said it was bulb but it wasn't."

Samuel, Volkswagen Tiguan

Goodyear Autocare Essendon

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Good service but could be better. I had given my car for service by the logbook,...

Good service but could be better. I had given my car for service by the logbook, but was a little disappointed. The doors weren't greased and made screeching noise, I had to grease the hinges myself. Car wasn't washed after the service. Although manager was very friendly, over service wasn't as great as I had expected.

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Raj, Mitsubishi Lancer

Tyrepower & Repco Service Centre Port Melbourne

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Mark was genuine and trustworthy, everything you need in a mechanic! Completely ...

Mark was genuine and trustworthy, everything you need in a mechanic! Completely reliable service was completed well before I anticipated an entirely pleasant experience.

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Mel, Honda Civic

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"Professional quality work...highly recommend"

Justine, Alfa Romeo Giulietta

Le Mans Automotive

TEMPLESTOWE
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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Ultra Tune Malvern East

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Very great garage, friendly owner and they completed a thorough service. Would b...

Very great garage, friendly owner and they completed a thorough service. Would be happy to recommend.

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Dan, HOLDEN ASTRA

Ultra Tune Diamond Creek

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"Great customer service, friendly and reliable. Will definitely be returning"

Konstance, Mazda CX-5

Rapid Tune Epping

EPPING
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"Good service and friendly staff, but supposed to wash my car, they forgot."

Jimmy, Suzuki Swift

SVM Automotive

EPPING
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Steve was excellent! Honest, and happy to call myself and my husband to let us k...

Steve was excellent! Honest, and happy to call myself and my husband to let us know what other work needed to be done and confirming with us that it was ok to go through with it, before doing the work. Tried other mechanics in the area who were terrible, but Steve was wonderful. Have found my new mechanic.

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Rachel, Hyundai Getz

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It took some time (8AM to 6PM) but not disappointed with the service. Profession...

It took some time (8AM to 6PM) but not disappointed with the service. Professional staff, explained everything great in layman language (as I required). Car is running smooth and finding no problem at all. Would recommend to anyone who can spare a full day for best service...

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Mian, Holden Barina/Barina Classic

Malvern Tyre & Service

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star star star star star_half

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Michael and the team were extremely friendly and helpful. This is a business you...

Michael and the team were extremely friendly and helpful. This is a business you can trust.

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Garth, Subaru Forester

Midas Essendon

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Bill and his team provided an excellent service and Bill's customer service is e...

Bill and his team provided an excellent service and Bill's customer service is excellent. I will definitely be recommending to friends and family and returning to this workshop in the future .

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Tonella, Volkswagen Golf

ABS Epping

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Very happy with the service from ABS Epping. Have been servicing my car there fo...

Very happy with the service from ABS Epping. Have been servicing my car there for a number of years now and still extremely happy.

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Brad, Toyota Camry

SVM Automotive Mobile

airport_shuttle Mobile Mechanic

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"Top bloke"

Sharon, Peugeot 308 CC

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Melbourne phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Ivanhoe North mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

Let AutoGuru compare the best results locally around Ivanhoe North. Find mechanics that can service your vehicle, compare their price and book, all in one place. It’s less work for you, with no nasty surprises, and quality service from the best mechanics in Melbourne.

Do you need a large or small repair? Perhaps you’re due for a 10,000 km safety check, full logbook service or a general tune up? Regardless of your needs, AutoGuru will help you find a mechanic in Ivanhoe North for a price that suits your budget. We have trusted Melbourne mechanics who can work on all makes and models. Book today!

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Ivanhoe North. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Ivanhoe North that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661