Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
star star star star star_border

LATEST REVIEW

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star star star star star_border

"fast service got my car back around 12 oclock"

Michael, Toyota Aurion

Northern Automotive Heidelberg

HEIDELBERG WEST
star star star star star

LATEST REVIEW

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star star star star star

Great experience. Highly recommend. Honest and very reasonably priced and most i...

Great experience. Highly recommend. Honest and very reasonably priced and most importantly very time efficient with service and repairs. I will definitely be returning here from now on.

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Carla, Honda Jazz

Pro-Tek Automotive

THORNBURY
star star star star star

LATEST REVIEW

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star star star star star

Good clean workshop. Friendly staff. Delivered what they said. Would recommend t...

Good clean workshop. Friendly staff. Delivered what they said. Would recommend them.

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Darcy, VOLKSWAGEN TIGUAN

Ultra Tune Preston

PRESTON
star star star star star

LATEST REVIEW

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star star star star star

"Great service, quick turnaround and Simon was very helpful."

Jim, Mitsubishi Outlander

Recently requested quotes for Heidelberg Heights mechanics

Average quote price in Melbourne

$451.47

Renault Master III

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$574.16

Renault Master III

TASKS QUOTED

Logbook Service - 150000 kms / 60 months

$384.57

Ford Ranger

TASKS QUOTED

Logbook Service - 180000 kms / 144 months

$483.66

Hyundai Getz

TASKS QUOTED

Basic Service

$250.00

Holden Commodore

TASKS QUOTED

Basic Service

$265.00

Lexus RX

TASKS QUOTED

Basic Service

$267.00

BMW 3 Series

TASKS QUOTED

Basic Service

$250.00

BMW X1

TASKS QUOTED

Front brake pad replacement and Basic Service

$474.52

No deposit & interest free

BOOK NOW, PAY LATER

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Ana, Volkswagen Golf

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"Great job, hard to find an honest mechanic, these guys are very good."

Sumeet, Holden Astra

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"Lovely service. Fantastic price!!!"

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Great customer service. Contact before commencing unpaid work and contact when work complete to advise pick up time. Didn't over quote or advise ridiculous "necessities" as other mechanics in the area are known for.

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Khurram, Volkswagen Jetta

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Le Mans Automotive

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* Minimum service amounts apply

Midas Blackburn

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Squeezed me in at short notice and did a great job. Staff very helpful, car has ...

Squeezed me in at short notice and did a great job. Staff very helpful, car has been running great ever since service. Thanks Mark

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MARK, Holden Commodore

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Penelope, Toyota Corolla

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Hardy, Honda Jazz

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Great service, good value for money will return. The staff that work there are f...

Great service, good value for money will return. The staff that work there are friendly, reliable and overall a great experience. Will be booking my husband's car in as well. Thanks.

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Victoria, TOYOTA COROLLA

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I received an sms reminder day before the service, very much appreciated. Dropped my car on Saturday morning, again a big plus not being week day. I was advised my car is at the top of queue and they will call me in couple of hours which they did. Great attention to detail, they asked me if I want my window wipers changed. Which of course I did. They produced detailed report and explained verbally what has been done , much appreciated. Stellar experience, human treatment, great communication and courtesy. Very reasonable price too, highly recommended!

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Ludka, HYUNDAI i20

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Stewart, Subaru XV

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Joseph, Subaru XV

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Steve, Land Rover Range Rover Evoque

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Michael, Peugeot 407

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"Top bloke"

Sharon, Peugeot 308 CC

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Caroline, HOLDEN ASTRA

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Melbourne to find the best quote – we do it for you! We have an easy to use database of Heidelberg Heights mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

When you use AutoGuru you’re comparing apples with apples. Our results show mechanics in the local Heidelberg Heights area comparing them on the same scheduled service tasks; all that varies is the cost of parts and labour. We find the best car service options across Melbourne, prices fixed upfront, so you know exactly what you’re getting when you book.

We source services for Audi's, Holden's, Suzuki's and more, whatever vehicle you drive, we’ve got a mechanic in Heidelberg Heights who can service it for you. From simple safety checks to milestone services, we can help you out. Settle on price up front, and book it in.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661