Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Heidelberg mechanics. Book your car service online and save.

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* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
star star star star star_border

LATEST REVIEW

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star star star star star_border

"fast service got my car back around 12 oclock"

Michael, Toyota Aurion

Pro-Tek Automotive

THORNBURY
star star star star star

LATEST REVIEW

See all
star star star star star

Good clean workshop. Friendly staff. Delivered what they said. Would recommend t...

Good clean workshop. Friendly staff. Delivered what they said. Would recommend them.

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Darcy, VOLKSWAGEN TIGUAN

Northern Automotive Heidelberg

HEIDELBERG WEST
star star star star star

LATEST REVIEW

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star star star star star

Excellent service, feedback on condition of vehicle. Good communication. Will ar...

Excellent service, feedback on condition of vehicle. Good communication. Will arrange further services as needed with Northern Automotive Heidelberg. Loan vehicle available and in good condition.

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Margaret, Ssangyong Actyon

Ultra Tune Preston

PRESTON
star star star star star

LATEST REVIEW

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star star star star star

"Always a quick and friendly service. Thanks Ultra Tune Preston."

Jim, Ford Focus

Recently requested quotes for Heidelberg mechanics

Average quote price in Melbourne

$451.47

Toyota Yaris

TASKS QUOTED

Basic Service

$157.89

Hyundai Getz

TASKS QUOTED

Basic Service

$250.00

Holden Commodore

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$409.04

Audi A4

TASKS QUOTED

Basic Service

$250.00

Hyundai Getz

TASKS QUOTED

Logbook Service - 135000 kms / 108 months and Timing Belt Replacement

$989.97

Holden Cruze

TASKS QUOTED

Logbook Service - 75000 kms / 45 months

$279.46

Hyundai i30

TASKS QUOTED

Basic Service

$250.00

Holden Commodore

TASKS QUOTED

Basic Service and Tyre Rotation Service

$331.00

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$221.40

Honda Civic

TASKS QUOTED

Logbook Service - 200000 kms / 120 months

$514.72

Honda Civic

TASKS QUOTED

Logbook Service - 70000 kms / 42 months

$225.27

Mercedes-Benz GL-Class

TASKS QUOTED

Basic Service

$315.00

Honda Civic

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$336.71

Honda Civic

TASKS QUOTED

Logbook Service - 60000 kms / 36 months

$212.69

Mitsubishi Lancer

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$693.18

Peugeot 308

TASKS QUOTED

Basic Service and Spark Plug Replacement

$477.84

Mercedes-Benz Sprinter

TASKS QUOTED

Basic Service

$349.00

Skoda Octavia III

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$266.95

Hyundai Elantra

TASKS QUOTED

Basic Service

$250.00

Holden Commodore

TASKS QUOTED

Logbook Service - 165000 kms / 132 months

$218.16

No deposit & interest free

BOOK NOW, PAY LATER

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Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Heidelberg mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of Melbourne, both national brands and local workshops. Simply select the service you need, confirm the price and book.

We combine results for the best mechanics in your local Heidelberg area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in Melbourne and book. No hidden costs, and quality service from top rated mechanics in your area.

Here at AutoGuru, we list quality mechanics who can offer you the best price on services or repairs. You’ll receive a fixed price quote for all makes and models and you’ll be able to find the Heidelberg mechanic that’s most conveniently located to you.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Heidelberg. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661