Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Heathwood mechanics. Book your car service online and save.

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Cleijne Motors

RINGWOOD EAST
star star star star star_border

LATEST REVIEW

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I had a good experience with them. They did not try to rip off. The guy was very...

I had a good experience with them. They did not try to rip off. The guy was very honest. Overall satisfied with the service I got. Note that I went there only for an oil change. I do not know their capabilities about other mechanical repairs. The only thing they could improve is the time taken to perform the service. I have never spent more than 30 mins for an oil change in my life and here I was asked to leave the car and come back after two hours when I was the only person there and no other cars in the workshop.

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Salman, Toyota Camry

ABS Ringwood

RINGWOOD
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"Knowledgable, friendly and professional service."

Peter, Toyota Aurion

Mr Car Clinic

CROYDON
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"He isolated the problem in under an hour and solved it to."

Niels, Ford Falcon

Goodyear Autocare Croydon

CROYDON
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Service and wheel alignment was carried out as agreed. Some extra work (which I ...

Service and wheel alignment was carried out as agreed. Some extra work (which I know was required) was offered at a good price. Never felt pressured in to doing extra work. Service included a detailed report on the condition of the car. Would use again.

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John, Ford Courier

No deposit & interest free

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Janelle, Hyundai Accent

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Midas Blackburn

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Team there did a great job. I'm pretty fussy with my car and was impressed with their thorough service. Car running fab again.

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Jason, Mazda CX-7

Goodyear Autocare Boronia

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The guys picked up a problem and my car is in warranty very happy to say it save...

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We were very happy with the service, the staff were terrific, and the availability of a loan car a bonus. By using Fixed Price Car Service we were also able to make a substantial saving on the price compared with Dealer costs. Our car was also in the previous week for an air conditioning service and the mechanic (Nathan I think was his name) explained to me clearly what was the problem so that we could take steps forward to remedy the problem. (Could still be a warranty issue).

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Spencer, HYUNDAI i30

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Lee, Mitsubishi Pajero

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Uncomplicated and straightforward, the gentleman I dealt with was up front and honest. I knew that my battery was not quite up to scratch and that it may need replacing. Following the series of checks made it was identified as having a low crank voltage and therefore on its way out. Rapid Tune Ferntree Gully were honest about this being the only issue with my car. As mentioned I was aware that the battery, now over 4 years old, having let me down on one occasion when the car wasn't used for a week or thereabouts, was likely to need replacing and Rapid Tune were able to provide the appropriate battery immediately, and the battery came with a three year warranty, which is longer than most warranties for car batteries. All in all, I was pleased with the mechanics honesty and efficiency.

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Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Heathwood area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Melbourne. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

Why call dozens of mechanics throughout Melbourne when you can find all your local Heathwood mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

Wherever you are in Melbourne, we find the best car services in your area, suited to your vehicle. Whether you need a milestone service or a quick safety check, we list trusted local Heathwood mechanics who can get the job done properly and quickly.

Don't forget you can also compare and book local mobile mechanics in Heathwood through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Heathwood have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661