Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Heathwood mechanics and book your car service online

ABS Ringwood image
ABS Ringwood image

ABS Ringwood

57 Seymour Street, Ringwood

"All the work done is clearly explained and a summary of what needs to be done next time is given. Th..."

"All the work done is clearly explained and a summary of what needs to be done next time is given. This allows you to budget and not have expensive surprises!"

Read more

MAZDA 6

Cleijne Motors image
Cleijne Motors image

Cleijne Motors

58A Mount Dandenong Road, Ringwood East

"They were very professional in terms of calling me to tell when they had completed the car service a..."

"They were very professional in terms of calling me to tell when they had completed the car service and to advise what other items needed to be fixed. The car service itself was completed within 2 and a half hours, which was exceptionally fast. They also fixed the other items in a timely manner."

Read more

Suzuki Swift

Goodyear Autocare Croydon image
Goodyear Autocare Croydon image

Goodyear Autocare Croydon

15 Coolstore Road, Croydon

"Goodyear team at Croydon were fantastic. At no stage did the fixed quote come into question and in t..."

"Goodyear team at Croydon were fantastic. At no stage did the fixed quote come into question and in the end I received more than I hoped for, at a great price. These guys will be my new service centre. Thanks so much. My car feels new!"

Read more

SUBARU TRIBECA

PMA Auto Works image
PMA Auto Works image

PMA Auto Works

2 / 13 Molan Street, Ringwood

"I would like to write a review about my recent experience with PMA Auto Works in Ringwood. I dropped..."

"I would like to write a review about my recent experience with PMA Auto Works in Ringwood. I dropped off my car for a service with them recently and from the moment I stepped into their office and dealt with Peter – it was a very positive experience. He was very helpful and courteous and explained the process to me very clearly. Throughout the day Peter kept me informed about the progress of my car and gave me a clear indication of what needed to be fixed. Their time management was excellent and my car was ready on time to be picked up. Their price and quality of service is fantastic.  I will definitely go back to them for my future car servicing and would highly recommend them to anyone."

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Mazda 323

Ringwood Automatics image
Ringwood Automatics image

Ringwood Automatics

5 / 156-160 New Street, Ringwood

"Friendly service, really good prices, done the repair job quickly and to a high standard and got a n..."

"Friendly service, really good prices, done the repair job quickly and to a high standard and got a next day booking. Really impressed and will be back for servicing in future"

Read more

Jeep Patriot

Book your next car service with the most reliable, quality mechanic in your area of Melbourne using AutoGuru. We combine the top rated mechanics in Heathwood and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Heathwood and other nearby Melbourne suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Heathwood mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Latest review in Sunshine North

2008 Holden Commodore

Reviewed on September 23

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