Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Heatherton mechanics and book your car service online

Auto Academy image
Auto Academy image

Auto Academy

242 Wickham Road, Moorabbin

"Professional, courteous, honest and affordable. Thank you Auto Academy! Car gear changes are so sof..."

"Professional, courteous, honest and affordable. Thank you Auto Academy! Car gear changes are so soft and seamless."

Read more

Ford Focus

Rapid Tune Moorabbin image
Rapid Tune Moorabbin image

Rapid Tune Moorabbin

435 Warrigal Road, Moorabbin

"From the moment I walked in, I felt like I was in safe hands. They didn't try and take advantage of ..."

"From the moment I walked in, I felt like I was in safe hands. They didn't try and take advantage of the fact I was a woman either & a baby seat in the back! Nice and clean reception area, I got a courtesy car to use while they serviced my little Toyota so I could get to work and back again. They kept me informed of what was going on with the car. I left the place with a smile on my face and paying exactly what I had been quoted through Fixed Price!"

Read more

Toyota Yaris

Gulian Motors image
Gulian Motors image

Gulian Motors

11 James Street, Clayton South

"Friendly, efficient and great communication. Guided me to the shops to wait, and completed the work ..."

"Friendly, efficient and great communication. Guided me to the shops to wait, and completed the work in good time."

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Jeep Wrangler

ABS Moorabbin image
ABS Moorabbin image

ABS Moorabbin

2 / 147 Chesterville Road, Moorabbin

"Excellent experience. The auto mechanics that were recommended were excellent too. Have already re..."

"Excellent experience. The auto mechanics that were recommended were excellent too. Have already recommended to my colleges."

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Jeep Wrangler

Grease Monkey Autowerx Kumho Tyre image
Grease Monkey Autowerx Kumho Tyre image

Grease Monkey Autowerx Kumho Tyre

441 Warrigal Road, Moorabbin

"Friendly staff. They make you feel welcome & explain everything they are going to do. The work on th..."

"Friendly staff. They make you feel welcome & explain everything they are going to do. The work on the car was done efficiently & on time. I've been in Melbourne for 9 months & I have found the mechanics I want to work on my car."

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Holden Astra

Apple Auto Care image
Apple Auto Care image

Apple Auto Care

89 Main Road, Clayton South

"They were great. Had a few quotes. Thwy were the cheapest and ended up being the most honest as it c..."

"They were great. Had a few quotes. Thwy were the cheapest and ended up being the most honest as it cost me less than quoted as repair was not what we thought it was."

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Hyundai Accent/Excel

Just Service Victoria image
Just Service Victoria image

Just Service Victoria

213 Chesterville Road, Moorabbin

"I decided to send my car to Just Service after reading the reviews. The price was good, about 20% le..."

"I decided to send my car to Just Service after reading the reviews. The price was good, about 20% less than the Toyota dealer. The staff are friendly and all services done was properly explained. Also the car was washed on pick-up, which was great."

Read more

Toyota Aurion

Compare the top rated mechanics in the Heatherton area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

Why spend hours ringing around when you can find all the best mechanics in Heatherton right here? Our upfront quoting system means you’ll know beforehand how much your repair or service will be, so no nasty surprises. It really couldn’t be easier. Join other happy Melbourne customers today!

AutoGuru sources services for a range of vehicle makes and models in Heatherton. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Latest review in Sunshine North

2008 Holden Commodore

Reviewed on September 23

Last 5 quotes in Heatherton

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