Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare mechanics closest to Gisborne and book your car service online

Velocity Tyre & Auto image
Velocity Tyre & Auto image

Velocity Tyre & Auto

Panamax Drive, Ravenhall

"We weren't charged extra for looking into a screeching noise coming from the drivers front wheel, ra..."

"We weren't charged extra for looking into a screeching noise coming from the drivers front wheel, rather the problem was identified and easily fixed."

Read more

Mazda CX-5

Midas Sunbury image
Midas Sunbury image

Midas Sunbury

86 Horne Street, Sunbury

"Very good customer service! The guy who services my car was very friendly and knew what he was talki..."

"Very good customer service! The guy who services my car was very friendly and knew what he was talking about and very honest! I needed a few things fixed on my car and it still came out cheaper than a basic oil change service at all the other places I rang up. Received a discount on my next services which help me out a heap being on a low wage income which not many people can afford to do.10/10 service and I will definitely be returning to MIDAS every time my car is due for servicing."

Read more

NISSAN MAXIMA

Midas Caroline Springs image
Midas Caroline Springs image

Midas Caroline Springs

28 Panamax Road, Ravenhall

"They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum..."

"They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all."

Read more

Mazda 3

Westmeadows Service Centre image
Westmeadows Service Centre image

Westmeadows Service Centre

36 Fawkner Street, Westmeadows

"Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the..."

"Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀"

Read more

Holden Barina

All of the top rated mechanics around Melbourne are right here on AutoGuru. You can find Gisborne mechanics & car services at the click of a button, just by filling in a couple of details or calling us on 1300 655 661. That’s right – we have the most reliable mechanics and upfront quotes!

Have you ever booked in to a Melbourne mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Gisborne, book in and drive away happy!

AutoGuru is Melbourne’s best choice for finding quality mechanics at excellent, fixed prices. If you need to service or repair your vehicle, you’ll find a mechanic to service all makes and models in Gisborne.

Latest review in Sunshine North

2008 Holden Commodore

Reviewed on September 23

Last 4 quotes in Gisborne

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