Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Protune Automotive Services

FERNTREE GULLY
star star star star star

LATEST REVIEW

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star star star star star

"Excellent service. Knowledgeable and communicative."

Russell, Mitsubishi Lancer

ABS Ferntree Gully

FERNTREE GULLY
star star star star star

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star star star star star

Friendly service at ABS Ferntree Gully , Price quoted is what I paid , no added ...

Friendly service at ABS Ferntree Gully , Price quoted is what I paid , no added surprises. Trustworthy service Happy to recommend

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Bronwyn, Holden Cruze

The Tyre Factory Ferntree Gully

FERNTREE GULLY
star star star star star

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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

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Michael, Holden Cruze

Rapid Tune Ferntree Gully

FERNTREE GULLY
star star star star star

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"Friendly staff. Efficient and well priced."

Simon, Ford Escape

Goodyear Autocare Boronia

BORONIA
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"Great service and I felt confident that my car was in good hands"

anne, Ford Focus

Customers love our Melbourne mechanics

2001 Ford Laser image

Zachary M

2001 Ford Laser

Rapid Tune Ferntree Gully FERNTREE GULLY

star star star star star January 2018

Great staff, professional workmanship and I am very happy.

2003 Holden Astra image

Ian R

2003 Holden Astra

Rapid Tune Ferntree Gully FERNTREE GULLY

star star star star star_border November 2017

Went as anticipated with no unpleasant surprises.

2005 Ford Falcon image

Dan N

2005 Ford Falcon

ABS Ferntree Gully FERNTREE GULLY

star star star star star November 2017

Very good

Recently requested quotes for Ferntree Gully mechanics

Average quote price in Melbourne

$451.47

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$208.48

Ford Focus

TASKS QUOTED

Basic Service

$180.39

Holden Frontera

TASKS QUOTED

Basic Service

$174.40

Volkswagen Golf

TASKS QUOTED

Basic Service

$210.99

Ford Fiesta

TASKS QUOTED

Logbook Service - 135000 kms / 108 months

$214.86

Renault Clio IV

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$737.00

Volkswagen Jetta

TASKS QUOTED

Logbook Service - 150000 kms / 120 months

$283.33

Toyota Avensis

TASKS QUOTED

Logbook Service - 210000 kms / 168 months

$241.50

Toyota Yaris

TASKS QUOTED

Basic Service

$165.43

Subaru Impreza

TASKS QUOTED

Basic Service

$201.33

Subaru Outback

TASKS QUOTED

Logbook Service - 50000 kms / 24 months

$403.42

BMW 1 Series

TASKS QUOTED

Basic Service

$314.88

Nissan X-Trail

TASKS QUOTED

Basic Service

$174.01

Nissan X-Trail

TASKS QUOTED

Basic Service

$174.01

Jeep Grand Cherokee

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$872.25

Toyota Yaris

TASKS QUOTED

Front wheel alignment

$75.00

Holden Commodore

TASKS QUOTED

Logbook Service - 225000 kms / 180 months

$278.03

Hyundai i20

TASKS QUOTED

Starter Motor Replacement and Basic Service

$1,685.39

Audi A3 Cabrio

TASKS QUOTED

Basic Service

$223.35

Honda Civic

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$371.78

Mitsubishi ASX

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$737.34

Volkswagen Tiguan

TASKS QUOTED

Logbook Service - 45000 kms / 36 months

$373.07

Subaru Impreza

TASKS QUOTED

Basic Service

$186.76

No deposit & interest free

BOOK NOW, PAY LATER

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* Minimum service amounts apply

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Book trusted and local mechanics with AutoGuru.

Need a Ferntree Gully mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of Melbourne. Simply find the mechanic you want to use, confirm the price upfront, and book.

At AutoGuru, we have partnered with only the top quality mechanics throughout Melbourne, helping you to easily source the mechanic that’s closest to you in Ferntree Gully. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

You’ll find trusted Ferntree Gully mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Ferntree Gully.

Stop stressing about the overdue car service. Search trusted Ferntree Gully mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661