Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

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Customers love our Epping mechanics

2014 Toyota 86 image

Harsha P

2014 Toyota 86

Rapid Tune Epping Epping

star star star star star July 2018

Very good and Reliable service..

2008 Subaru Impreza image

Jason

2008 Subaru Impreza

SVM Automotive Epping

star star star star star June 2018

My car feels and drives so much better. Took my wrx to Steve and did a service, machined disc and n...

2004 Volkswagen Touareg image

Brent D

2004 Volkswagen Touareg

SVM Automotive Epping

star star star star star April 2018

They were very honest and professional I would highly recommend for anyone to go to see this mechani...

2008 Ford Falcon image

Laurence

2008 Ford Falcon

SVM Automotive Epping

star star star star star April 2018

Steve was very thorough and helpful. Explained all the work that had to be done and made sure I was ...

2012 Land Rover Range Rover Evoque image

Rob N

2012 Land Rover Range Rover Evoque

Rapid Tune Epping Epping

star star star star star_border April 2018

Great customer service. Price could be a little better when its outside of the estimated one.

2007 Audi A4 image

Billy N

2007 Audi A4

SVM Automotive Epping

star star star star star April 2018

Steve is a great mechanic. Very knowledgeable and called me throughout the day to let me know what t...

2014 Toyota Kluger image

Mark N

2014 Toyota Kluger

SVM Automotive Epping

star star star star star April 2018

First time using SVM and dealt with Steve. He is very professional and I had observed that his works...

2006 Kia Rio image

Taroi T

2006 Kia Rio

Rapid Tune Epping Epping

star star star star star March 2018

Exellent! I made an immediate booking to have my car's timing belt replaced, it was done within th...

2012 Toyota Corolla image

Sunil N

2012 Toyota Corolla

ABS Epping Epping

star star star star star March 2018

I didn’t had to tell them what to do, They knew what was to be done. Perfect servicing experience , ...

2010 Mazda 3 image

Suraj

2010 Mazda 3

SVM Automotive Epping

star star star star star_border March 2018

Steve was very friendly and did a very good job on my car.

2014 Jeep Wrangler image

Fadi

2014 Jeep Wrangler

SVM Automotive Epping

star star star star star March 2018

Good service. Very helpful

2009 Mazda 3 image

Selin N

2009 Mazda 3

SVM Automotive Epping

star star star star star March 2018

Steve laid out all of the information and made everything clear, did not pop out unexpected costs, d...

2009 Toyota RAV4 image

Sandeep S

2009 Toyota RAV4

Rapid Tune Epping Epping

star star star star star February 2018

Amazing customer service Good expertise Will return

2004 Hyundai Getz image

Rachel N

2004 Hyundai Getz

SVM Automotive Epping

star star star star star February 2018

Steve was excellent! Honest, and happy to call myself and my husband to let us know what other work ...

2008 Toyota Yaris image

Roshan T

2008 Toyota Yaris

Anands Autos Epping

star star star star star February 2018

Amazing work.

2008 Toyota Aurion image

Lei W

2008 Toyota Aurion

Rapid Tune Epping Epping

star star star star star February 2018

This is an absolutely outstanding repairer. Friendly, helpful, efficient and professional. Will defi...

2008 Holden Captiva image

Steve N

2008 Holden Captiva

SVM Automotive Epping

star star star star star February 2018

Mechanic was friendly and completed the car service as expected and gave friendly advise/ recommenda...

2014 Honda Jazz image

Jess J

2014 Honda Jazz

Rapid Tune Epping Epping

star star star star star_border February 2018

An easy, no fuss process. Thanks for making my experience a pleasant one!

2012 Volkswagen Polo image

Lily M

2012 Volkswagen Polo

SVM Automotive Epping

star star star star star February 2018

Really great experience, quick and everything was explained really well.

Recently requested quotes for Epping mechanics

Average quote price in Melbourne

$452.64

Honda Jazz

TASKS QUOTED

Logbook Service - 20000 kms / 12 months

$250.47

Toyota Camry

TASKS QUOTED

Logbook Service - 180000 kms / 108 months

$457.33

Other mechanics in Melbourne

Book trusted and local mechanics with AutoGuru.

If your vehicle sounds more like an old donkey than a purring kitten, it might be time for a service! Here at AutoGuru, you’ll find a selection of the most reliable mechanics from all over Melbourne. Just fill in our Quotes form (or call us on 1300 655 661) and you’ll have instant access to a list of quotes from Epping mechanics & car services.

Using AutoGuru to look for mechanics in Epping means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Melbourne. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Epping area have you covered whatever your vehicle needs.

Don't forget you can also compare and book local mobile mechanics in Epping through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Epping have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Epping mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661