Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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SNG Automotive Pty Ltd

THOMASTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable ...

Garry & Singh were absolutely lovely. Great mechanic, trustworthy and reliable people. They took time to explain you everything. Good price. 1st and amazing experience at SNG Automotive. Thank you.

Read more

Thibault, Mazda E Series

Supertech Automotive Repairs

THOMASTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

Friendly and excellent service. I would certainly go back and happy to recommend...

Friendly and excellent service. I would certainly go back and happy to recommend to my friends

Read more

karen, Volkswagen Golf V

Rapid Tune Epping

EPPING
star star star star star_half

LATEST REVIEW

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star star star star star_border

Great customer service. Price could be a little better when its outside of the e...

Great customer service. Price could be a little better when its outside of the estimated one.

Read more

Rob, Land Rover Range Rover Evoque

SVM Automotive

EPPING
star star star star star

LATEST REVIEW

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star star star star star

"A perfect experience. Thanks to SVO Automotive, I will definitely be returning!"

Belinda, Mazda 3

ABS Epping

EPPING
star star star star star

LATEST REVIEW

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star star star star star

Very happy with the service from ABS Epping. Have been servicing my car there fo...

Very happy with the service from ABS Epping. Have been servicing my car there for a number of years now and still extremely happy.

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Brad, Toyota Camry

Garage Apex

EPPING
star star star star star

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

Customers love our Melbourne mechanics

2012 Land Rover Range Rover Evoque image

Rob N

2012 Land Rover Range Rover Evoque

Rapid Tune Epping EPPING

star star star star star_border April 2018

Great customer service. Price could be a little better when its outside of the estimated one.

2007 Audi A4 image

Billy N

2007 Audi A4

SVM Automotive EPPING

star star star star star April 2018

Steve is a great mechanic. Very knowledgeable and called me throughout the day to let me know what t...

2014 Toyota Kluger image

Mark N

2014 Toyota Kluger

SVM Automotive EPPING

star star star star star April 2018

First time using SVM and dealt with Steve. He is very professional and I had observed that his works...

2006 Kia Rio image

Taroi T

2006 Kia Rio

Rapid Tune Epping EPPING

star star star star star March 2018

Exellent! I made an immediate booking to have my car's timing belt replaced, it was done within th...

2012 Toyota Corolla image

Sunil N

2012 Toyota Corolla

ABS Epping EPPING

star star star star star March 2018

I didn’t had to tell them what to do, They knew what was to be done. Perfect servicing experience , ...

2010 Mazda 3 image

Suraj

2010 Mazda 3

SVM Automotive EPPING

star star star star star_border March 2018

Steve was very friendly and did a very good job on my car.

2014 Jeep Wrangler image

Fadi

2014 Jeep Wrangler

SVM Automotive EPPING

star star star star star March 2018

Good service. Very helpful

2009 Mazda 3 image

Selin N

2009 Mazda 3

SVM Automotive EPPING

star star star star star March 2018

Steve laid out all of the information and made everything clear, did not pop out unexpected costs, d...

2009 Toyota RAV4 image

Sandeep S

2009 Toyota RAV4

Rapid Tune Epping EPPING

star star star star star February 2018

Amazing customer service Good expertise Will return

2004 Hyundai Getz image

Rachel N

2004 Hyundai Getz

SVM Automotive EPPING

star star star star star February 2018

Steve was excellent! Honest, and happy to call myself and my husband to let us know what other work ...

2008 Toyota Yaris image

Roshan T

2008 Toyota Yaris

Anands Autos EPPING

star star star star star February 2018

Amazing work.

2008 Toyota Aurion image

Lei W

2008 Toyota Aurion

Rapid Tune Epping EPPING

star star star star star February 2018

This is an absolutely outstanding repairer. Friendly, helpful, efficient and professional. Will defi...

2008 Holden Captiva image

Steve N

2008 Holden Captiva

SVM Automotive EPPING

star star star star star February 2018

Mechanic was friendly and completed the car service as expected and gave friendly advise/ recommenda...

2014 Honda Jazz image

Jess J

2014 Honda Jazz

Rapid Tune Epping EPPING

star star star star star_border February 2018

An easy, no fuss process. Thanks for making my experience a pleasant one!

2012 Volkswagen Polo image

Lily M

2012 Volkswagen Polo

SVM Automotive EPPING

star star star star star February 2018

Really great experience, quick and everything was explained really well.

2002 Holden Astra image

Ramsey N

2002 Holden Astra

SVM Automotive EPPING

star star star star star February 2018

Very helpful and organised everything I wanted. Thank you.

2013 Holden Barina image

KingKing F

2013 Holden Barina

SVM Automotive EPPING

star star star star star January 2018

I only wanted a basic service but Steve was able to help me identify all that was needed for my car ...

2012 Mitsubishi Outlander image

Pat P

2012 Mitsubishi Outlander

SVM Automotive EPPING

star star star star star January 2018

Steve at SVO Automotive went above and beyond to make sure the service was done properly. Excellent ...

2010 Mazda 3 image

Belinda L

2010 Mazda 3

SVM Automotive EPPING

star star star star star December 2017

A perfect experience. Thanks to SVO Automotive, I will definitely be returning!

2005 Holden Commodore image

Andrew N

2005 Holden Commodore

SVM Automotive EPPING

star star star star star December 2017

He was very efficient

Recently requested quotes for Epping mechanics

Average quote price in Melbourne

$451.47

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$221.40

Hyundai i20

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$218.62

Mitsubishi Outlander

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$461.10

Holden Commodore

TASKS QUOTED

Logbook Service - 210000 kms / 168 months

$317.15

Mazda 3

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$510.95

Mazda 2

TASKS QUOTED

$1,500.00

No deposit & interest free

BOOK NOW, PAY LATER

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All Care Automotive

BRUNSWICK
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Efficient and value for money service. Was kept well informed through the service process.

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ABS Brunswick

BRUNSWICK EAST
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Ultra Tune Diamond Creek

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One Stop Tyres

BRIAR HILL
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ESSENDON
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Victoria, TOYOTA COROLLA

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Book trusted and local mechanics with AutoGuru.

Is your car due a service? Compare Melbourne’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Epping area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

Have you ever booked in to a Melbourne mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Epping, book in and drive away happy!

No matter your vehicle’s make or model, we can give you access to the best Epping mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Don't forget you can also compare and book local mobile mechanics in Epping through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Epping have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Epping mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661