Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Tyreforce

CAMPBELLFIELD
star star star star star_half

LATEST REVIEW

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star star star star star_border

Good service, rang me within 3 hours to say it was ready for collection. Would c...

Good service, rang me within 3 hours to say it was ready for collection. Would come again.

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Erin, Kia Rio

Anands Autos

EPPING
star star star star star

LATEST REVIEW

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star star star star star

"Amazing work."

Roshan, Toyota Yaris

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
star star star star star_half

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star star star star star

I find the Service good, staff ate very friendly and accommodating. I a.m defini...

I find the Service good, staff ate very friendly and accommodating. I a.m definitely going back to my next CAR Service. Keep it UP.

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Josephine, Mazda 6

Garage Apex

EPPING
star star star star star

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star star star star star

"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

ABS Epping

EPPING
star star star star star_half

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star star star star star

I would be happy if they could give me an update after the completion of service...

I would be happy if they could give me an update after the completion of service.

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Irshad, TOYOTA COROLLA

Recently requested quotes for Donnybrook mechanics

Average quote price in Melbourne

$451.47

Ford Falcon

TASKS QUOTED

Basic Service

$187.17

Honda CR-V

TASKS QUOTED

Logbook Service - 200000 kms / 120 months and Transmission Fluid Service/Replacement

$460.57

Honda Accord

TASKS QUOTED

Basic Service

$187.60

No deposit & interest free

BOOK NOW, PAY LATER

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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

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"Communicated clearly what was going on at all times."

Rory, Mazda 323

The Corner Garage

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"Friendly and informative staff. I will be retuning. Reasonable prices also."

Carli, Toyota Yaris

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Great discount price, replaced two tyres at very good price, extra value also includes in the service package like 1-year roadside assist at no cost. Boss very friendly and also give you good price to look after you and your car.

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Great easy experience from start to finish. Price very competitive and the mechanic Con was really thorough with me. Will be going back to them for my next service for sure and will be recommending them to friends and family.

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Elna, Suzuki SX4/SX4 Classic

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"Kim went above and beyond his duty, I was very pleased with the service."

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Coburg Tyres & Auto Service

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"Lovely service. Fantastic price!!!"

Leana, Ford Fiesta

Sydney Rd Auto Repairs

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"very efficient with no hassles"

Sharmila, Mazda 2

J Star Automotive

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Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

Goodyear Autocare Airport West

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"major service done on time fully satisfied. I will recommend Goodyear"

Faisal, Honda Accord Euro

Top Speed Motor Group Pty Ltd

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Great mechanic, very friendly and professional. Dropped vehicle in the morning and all works completed by the afternoon. Prompt and reliable will definitely use Top Speed Motor Group more often!!

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Oliver, Honda Jazz

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Glen, Audi A3/A3 Sportback

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Northern Automotive Heidelberg

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Carla, Honda Jazz

Seal Motors

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Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

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Lois, Audi Q5

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ABS Heidelberg

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Excellent service and communication. Great price. Will be using these guys again...

Excellent service and communication. Great price. Will be using these guys again.

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Colin, Nissan Tiida

One Stop Tyres

BRIAR HILL
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"Car's going great!"

Tim, Peugeot 307

All Tune Motors Service Centre Pty Ltd

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Christian was helpful, thorough and all in all great mechanic to deal with. Will...

Christian was helpful, thorough and all in all great mechanic to deal with. Will be going back for sure!

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Skye, Kia K2900

Ultra Tune Preston

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"Great service, quick turnaround and Simon was very helpful."

Jim, Mitsubishi Outlander

ABS Eltham

ELTHAM
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Excellent service, would recommend. Phone call to give exact costing for extras....

Excellent service, would recommend. Phone call to give exact costing for extras. Given a lift to and from workshop, amazing.

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Helena, MAZDA 3

Midas Essendon

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Had a virgin velocity point offer that wasn't honoured. No points. Also telling ...

Had a virgin velocity point offer that wasn't honoured. No points. Also telling me so many things that were, in their words ‘cracked’ and needed replacing was a bit suspicious. In the end, paid for an expensive driveline replacement that cost 5 times as much as the service

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Darcy, VOLKSWAGEN TIGUAN

All Care Automotive

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Efficient and value for money service. Was kept well informed through the service process.

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Breishen, Toyota Yaris

Karworx Vehicle Service Centre Essendon

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Prompt and friendly service. All the work that was carried out on my car was ex...

Prompt and friendly service. All the work that was carried out on my car was explained to me as well as what needed to be done in the future. Will definitely come back again. Thank you.

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NicK Stratman, Subaru Forester

Prestock Motors Pty Ltd Australian LPG Service

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Everyone was very friendly & helpful. The workshop looked like a typical mechani...

Everyone was very friendly & helpful. The workshop looked like a typical mechanic shop. I wouldn't say it was clean & organised though.

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Samantha, SUZUKI SWIFT

Goodyear Autocare Essendon

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Service was quick, called b4 any work was done then also called once the service...

Service was quick, called b4 any work was done then also called once the service was completed. Didn't wait to the end of the day like other mechanics.

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Duncan, JEEP PATRIOT

ABS Brunswick

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Booked in for a well overdue service with ABS Brunswick after reading all of the...

Booked in for a well overdue service with ABS Brunswick after reading all of the positive reviews. I was extremely pleased with the customer service and the job done on my car. I would highly recommend to all, especially females, who are after an honest, professional service.

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Jennifer, PEUGEOT 307

Princes Motor Repairs

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Service was very good, staff were excellent and the price was extremely competit...

Service was very good, staff were excellent and the price was extremely competitive (read *considerably cheaper than the next closest). The only negative comment would be that in the online booking, it defaulted that free car wash, vacuum and tyre rotation & balance would be included. The car wash & vacuum weren't performed, so I have no reason to believe that the tyre rotation & balance were performed. Nonetheless, the job that the car required was done as promised and within budget - hence my excellent rating.

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Alastair, Holden Commodore

Safe Lube Mobile Mechanics

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Quick, efficient, polite. Carried out a rear brake service. Pricing way below th...

Quick, efficient, polite. Carried out a rear brake service. Pricing way below the dealership.

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Brendan, Volkswagen Touareg

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Car Club Mobile Mechanic

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He was polite and very informative. Explained what was required and did a great ...

He was polite and very informative. Explained what was required and did a great job.

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Caroline, HOLDEN ASTRA

Autolube

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Hutchins MobilTech

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"Fantastic car service and customer service. 100% recommend. Also best price!"

Quang Minh, NISSAN X-TRAIL

Book trusted and local mechanics with AutoGuru.

Need a new mechanic in your area of Melbourne? Compare the top rated mechanics in Donnybrook and the surrounding area for your next vehicle service. We compare the best car service options for you vehicle make and model, so you can book immediately, with one fixed price.

Using AutoGuru to look for mechanics in Donnybrook means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Melbourne. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

AutoGuru sources services for a range of vehicle makes and models in Donnybrook. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Donnybrook.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Donnybrook. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661