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Whitehorse Car Care was established in 2004 and we merged with Autozone Blackburn in 2019 providing high quality mechanical services to customers throughout Blackburn, Blackburn North, Blackburn South, Mitcham, Forest Hill, Vermont, Mont Albert, Box Hill, Box Hill North and Surrey Hills. We're conveniently located on the edge of the Nunawading Golden Mile at 6 Terracotta Drive Blackburn. By emphasising great customer care we have earned a reputation in the local area as the place to go for car mechanical services. Fully qualified and insured. Customer waiting room with coffee and tea facilities plus WiFi.
Catleya
• Jan 2021
Good service and report for my 2010 Tiguan.
we are local, independent, elite auto service and repair shop service Blackburn and near suburb for nearly 50 years. transparency is the KEY: our every job will be explained and quota ted before you got charged. From now to the end of COVID-19 headache, we are offering vehicle wash and sanitation for FREE. we believe this is part of our care of duty and feel honoured to have this opportunity to give back to community.
Saleh
• Dec 2020
Excellent service, efficient, honest, supportive and highly qualified team, would definitely recommend.
Workshop offers: - Logbook services - Battery replacement - General servicing - General mechanical repairs - Air conditioning - Engine diagnostics - Auto electrics - Brake & clutch services - Road worthy inspections
Ivona
• Mar 2021
I don't have any other experience to rate it against but the service was pretty good, I think. Peter was very helpful and I got a detailed report on what my car needed fixing so I guess it was good.
Our reputation as a reliable automotive repairer has grown within the Bulleen community and surrounding suburbs. Since establishing ourselves we have focused on customer service and professional repairs. The success of our business has been heavily influenced by our business focus. We are proud that our customers keep returning, time and time again because they know they’ll get a repairer that they can trust. We will go the extra mile for you, involving you throughout the repair process and keeping you updated. Drop in today and we can provide you with a detailed quote on repair and explain it to you in simple terms. At Wallard Automotive, we are also a proud environmentally friendly business. Our team ensures all old tyres and oil filters are passed on to be recycled instead of disposed.
Darryl
• Jun 2020
Although significantly more expensive, I selected this automotive business expecting a superior service and was very disappointed. There were no detailed records or feedback provided on the work that was performed (as per the customer information service booklet/logbook). For example, I inquired about my remaining brakes life and was advised - they should be okay, this car generally last for 60,000 km. When challenged further for my vehicle specifics the manager spoke to the mechanic and came back with comments supporting his findings - this is not what I was wanting. The manager failed to understand I wanted something recorded as a percentage as many other businesses freely provide. The mechanic also failed to reset my service display inside the car and sign my logbook. The business has a lot to learn about providing adequate records and documentation as part of the service cost. Finally, my included vacuum could only be summarised as a token clean job.
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