Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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J Star Automotive

DIAMOND CREEK
star star star star star_half

LATEST REVIEW

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star star star star star_border

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

Ultra Tune Diamond Creek

DIAMOND CREEK
star star star star star

LATEST REVIEW

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star star star star star

We were so happy with the excellent service, attention to detail and friendly ma...

We were so happy with the excellent service, attention to detail and friendly manner in which our service was dealt with. Patrick went above and beyond for us, including going in early to wire our blinkers and fog lights on our bull bar before we head off on our holiday. Thanks Patrick we will certainly be giving you all the repairs for our 'fleet'. Nada and David Jones, Diamond Creek

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Nada, Mitsubishi Pajero

One Stop Tyres

BRIAR HILL
star star star star star

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star star star star star

"Car's going great!"

Tim, Peugeot 307

ABS Eltham

ELTHAM
star star star star star_half

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Excellent service, would recommend. Phone call to give exact costing for extras....

Excellent service, would recommend. Phone call to give exact costing for extras. Given a lift to and from workshop, amazing.

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Helena, MAZDA 3

Rapid Tune Greensborough

GREENSBOROUGH
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Good communication & service. Will definitely use this mechanic again & recommen...

Good communication & service. Will definitely use this mechanic again & recommend to friends

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Samantha, Mitsubishi ASX

Autotest Service Centre

ELTHAM
star star star star star

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star star star star star

Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

Charlie and his team at AutoTest look after both our cars. You pay a fraction more for a quality service

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Chris, Mitsubishi Outlander

Customers love our Melbourne mechanics

2014 Hyundai Elantra image

Cheryl B

2014 Hyundai Elantra

Ultra Tune Diamond Creek DIAMOND CREEK

star star star star star March 2018

Good service , good advise and honest

2015 Toyota Hilux image

Ernie N

2015 Toyota Hilux

Ultra Tune Diamond Creek DIAMOND CREEK

star star star star star March 2018

All good...but should open at 7am or at least 7.30 ...8am too late for a work day

2016 Volkswagen Polo image

Lorraine B

2016 Volkswagen Polo

Ultra Tune Diamond Creek DIAMOND CREEK

star star star star star February 2018

Great service. Prompt and efficient. Car was ready to go 2 hours before estimated completion time.

2013 Hyundai ix35 image

Petrus K

2013 Hyundai ix35

Ultra Tune Diamond Creek DIAMOND CREEK

star star star star star January 2018

The service was excellent apart from a sensor in the car that was damaged by Ultra Tune. The sensor ...

2009 Toyota Corolla image

Zoran T

2009 Toyota Corolla

Ultra Tune Diamond Creek DIAMOND CREEK

star star star star star January 2018

Fast and cheap

2011 Hyundai i30 image

Rolf S

2011 Hyundai i30

Ultra Tune Diamond Creek DIAMOND CREEK

star star star star star_border November 2017

All good

Recently requested quotes for Diamond Creek mechanics

Average quote price in Melbourne

$451.47

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 150000 kms / 120 months

$816.68

Kia Rondo

TASKS QUOTED

Re-gas Air-conditioning and Logbook Service - 120000 kms / 96 months

$1,114.00

Mazda 2

TASKS QUOTED

Logbook Service - 30000 kms / 36 months

$180.45

Holden Commodore

TASKS QUOTED

Basic Service

$271.00

Nissan Pathfinder

TASKS QUOTED

Logbook Service - 70000 kms / 42 months

$186.12

Honda Civic

TASKS QUOTED

Basic Service

$250.00

Toyota Camry

TASKS QUOTED

Basic Service

$250.00

Nissan Qashqai

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$552.14

Toyota Yaris

TASKS QUOTED

Logbook Service - 70000 kms / 42 months

$165.98

Toyota Yaris

TASKS QUOTED

Basic Service

$173.02

Toyota Yaris

TASKS QUOTED

Basic Service

$250.00

Holden Commodore

TASKS QUOTED

Logbook Service - 210000 kms / 168 months

$336.10

Holden Commodore

TASKS QUOTED

Logbook Service - 150000 kms / 120 months

$503.01

Ford Mondeo

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$452.73

Toyota Camry

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$342.89

Nissan X-Trail

TASKS QUOTED

Basic Service

$250.00

Mazda 3

TASKS QUOTED

Logbook Service - 20000 kms / 24 months

$225.62

Mazda 3

TASKS QUOTED

Basic Service

$250.00

Subaru Forester

TASKS QUOTED

Logbook Service - 75000 kms / 36 months and Rear Brake pad replacement

$493.31

Mazda CX-7

TASKS QUOTED

Logbook Service - 70000 kms / 42 months

$212.63

Holden Colorado

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$637.90

Ford Territory

TASKS QUOTED

Logbook Service - 135000 kms / 108 months

$399.25

Nissan Pathfinder

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$754.31

Nissan X-Trail

TASKS QUOTED

Logbook Service - 160000 kms / 96 months

$758.63

Jeep Grand Cherokee

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$680.73

No deposit & interest free

BOOK NOW, PAY LATER

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Book trusted and local mechanics with AutoGuru.

Compare the top rated mechanics in the Diamond Creek area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

When you use AutoGuru you’re comparing apples with apples. Our results show mechanics in the local Diamond Creek area comparing them on the same scheduled service tasks; all that varies is the cost of parts and labour. We find the best car service options across Melbourne, prices fixed upfront, so you know exactly what you’re getting when you book.

No matter your vehicle’s make or model, we can give you access to the best Diamond Creek mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Diamond Creek mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661