Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Dandenong Plaza mechanics and book your car service online

AutoPlus Mechanical Services Dandenong image
AutoPlus Mechanical Services Dandenong image

AutoPlus Mechanical Services Dandenong

14 Lonsdale Street, Dandenong

"Really great experience. Jayson opened up 40 mins earlier so I could drop my car off before his 8 am..."

"Really great experience. Jayson opened up 40 mins earlier so I could drop my car off before his 8 am usual opening time, and the loan car was waiting for me. Pick-up was smooth too. No problems. I couldn't believe how good the overall service was - including the price - which was really competitive compared to other garages nearer to my work."

Read more

HOLDEN COMMODORE

Rapid Tune Keysborough image
Rapid Tune Keysborough image

Rapid Tune Keysborough

216 Cheltenham Road, Keysborough

"Drop you home if you need a ride after you drop your car off. Explain to me whats needs to be done a..."

"Drop you home if you need a ride after you drop your car off. Explain to me whats needs to be done as its my first car 😊. Great service"

Read more

Citroen Xsara II

Hallam Road Automotive image
Hallam Road Automotive image

Hallam Road Automotive

4 / 65-67 Hallam South Road, Hallam

"Excellent service and their communication on issues that they found while conducting the service was..."

"Excellent service and their communication on issues that they found while conducting the service was first class. Only minor negative was that there was no attempt to give the car a wash (which other customers prior to me received), but this won't stop me from using them in the future."

Read more

FORD FALCON

Tyre Spot image
Tyre Spot image

Tyre Spot

5 / 2 Northey Road, Lynbrook

"Very good service and did extra service without charge. I also had a discount on my brake pads which..."

"Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there."

Read more

Holden Barina

About Auto Mechanics image
About Auto Mechanics image

About Auto Mechanics

10 Commerce Drive, Hampton Park

"The staff were ready for me when I arrived. They informed me the job would take about an hour, which..."

"The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly."

Read more

TOYOTA YARIS

Autodrome image
Autodrome image

Autodrome

14 / 24 Rhur Street, Dandenong South

"Services was good but i did ask for my wipers to be replaced... on the web it was $11 but I was char..."

"Services was good but i did ask for my wipers to be replaced... on the web it was $11 but I was charged $20? ...Otherwise it was good I will do it again ...Thanks"

Read more

Honda CR-V

Compare the top rated mechanics in the Dandenong Plaza area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

It’s so easy to find local Dandenong Plaza mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Melbourne to deliver upfront quotes all on the same easy to use site.

Do you need a large or small repair? Perhaps you’re due for a 10,000 km safety check, full logbook service or a general tune up? Regardless of your needs, AutoGuru will help you find a mechanic in Dandenong Plaza for a price that suits your budget. We have trusted Melbourne mechanics who can work on all makes and models. Book today!

Latest review in Sunshine North

2008 Holden Commodore

Reviewed on September 23

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