Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Dandenong mechanics and book your car service online

German Tech Auto image
German Tech Auto image

German Tech Auto

56 / 58 Wedgewood Road, Hallam

"This is first time I have used German Tech Auto for my Chrysler SRT8 and the service from the moment..."

"This is first time I have used German Tech Auto for my Chrysler SRT8 and the service from the moment you walk in the door to having your car giving a tidy up hoover and a full detailed service is nothing but excellent. They have treated my car the same way I treat my car, more than happy to use them on a regular basis from now on. If only customer service could be that good in all places. Excellent follow up by them and given full detail on service and also what needed in future. Not to miss great price too. A big thumbs up"

Read more

Chrysler 300

Speedway Automotives / Mr Muffler  image
Speedway Automotives / Mr Muffler  image

Speedway Automotives / Mr Muffler

1 / 95 Cheltenham Road, Dandenong

"At first there was a little misunderstanding in the morning from all sides of the booking including ..."

"At first there was a little misunderstanding in the morning from all sides of the booking including AG , the workshop and myself. But all was quickly resolved in a friendly manner. I was dropped off at home after dropping the vehicle and great communication with manager and later on that day the mechanic. Honest and helpful, going back there soon to complete repairs for rwc. Hopefully all goes great at the next visit. Only con I have is the lack of parking but that's not the importance of a great automotive/car workshop, its the mechanic, managers and staff."

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Mitsubishi Magna

A 'n' E Automotive image
A 'n' E Automotive image

A 'n' E Automotive

58 Elliott Road, Dandenong South

"A 'n' E were friendly, upfront and helpful. I was looking for somewhere close to work to have my car..."

"A 'n' E were friendly, upfront and helpful. I was looking for somewhere close to work to have my car serviced, and now that I've found these guys I would not hesitate to use them again."

Read more

TOYOTA ECHO

Is your car due a service? Compare Melbourne’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Dandenong area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

When you use AutoGuru you’re comparing apples with apples. Our results show mechanics in the local Dandenong area comparing them on the same scheduled service tasks; all that varies is the cost of parts and labour. We find the best car service options across Melbourne, prices fixed upfront, so you know exactly what you’re getting when you book.

Mechanics in the Dandenong area service vehicles of all makes and models, so when you search with us, you’re bound to find what you need. We compare standard safety services, major logbook services and everything in between.

Average rating

4.7 - 71 reviews

Latest review in Sunshine North

2008 Holden Commodore

Reviewed on September 23

Last 5 quotes in Dandenong

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