Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Grand Tyre & Service Center

DANDENONG
star star star star_half star_border

LATEST REVIEW

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star star star star star

"Customer service was great. Mechanics did a great job. Fast and efficient."

Pres, Mazda Tribute

Speedway Automotives / Mr Muffler

DANDENONG
star star star star_border star_border

LATEST REVIEW

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star star star star star_border

At first there was a little misunderstanding in the morning from all sides of th...

At first there was a little misunderstanding in the morning from all sides of the booking including AG , the workshop and myself. But all was quickly resolved in a friendly manner. I was dropped off at home after dropping the vehicle and great communication with manager and later on that day the mechanic. Honest and helpful, going back there soon to complete repairs for rwc. Hopefully all goes great at the next visit. Only con I have is the lack of parking but that's not the importance of a great automotive/car workshop, its the mechanic, managers and staff.

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Lilien, Mitsubishi Magna

Midas Dandenong

DANDENONG
star star star star star_half

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star star star star star_border

"Very happy"

Anthony, Skoda Yeti

Customers love our Melbourne mechanics

2012 Nissan Dualis/Dualis+2 image

sam q

2012 Nissan Dualis/Dualis+2

Midas Dandenong DANDENONG

star star star star star December 2017

All I can say is that they where fantastic and very friendly 👍👍👍

2012 Skoda Yeti image

Anthony W

2012 Skoda Yeti

Midas Dandenong DANDENONG

star star star star star_border November 2017

Very happy

2003 Honda Accord Euro image

Abdul Q

2003 Honda Accord Euro

Midas Dandenong DANDENONG

star star star star star November 2017

Great experience! Good customer service and great service.

Recently requested quotes for Dandenong mechanics

Average quote price in Melbourne

$451.47

Mazda CX-5

TASKS QUOTED

$765.00

Toyota Yaris

TASKS QUOTED

Logbook Service - 130000 kms / 78 months

$244.97

Mazda CX-9

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$402.53

Toyota Camry

TASKS QUOTED

Logbook Service - 150000 kms / 120 months and Front wheel alignment

$688.37

Toyota Yaris

TASKS QUOTED

Logbook Service - 140000 kms / 84 months

$335.32

Ford Fairmont

TASKS QUOTED

Driveshaft Centre Bearing Replacement

$1,080.00

Mitsubishi 380

TASKS QUOTED

Basic Service

$201.27

Mercedes-Benz CLA Coupe

TASKS QUOTED

Basic Service

$281.81

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 45000 kms / 36 months

$610.53

Jeep Wrangler

TASKS QUOTED

Logbook Service - 48000 kms / 24 months

$463.98

Toyota Corolla

TASKS QUOTED

Logbook Service - 10000 kms / 6 months

$245.02

Mazda 3

TASKS QUOTED

Logbook Service - 110000 kms / 66 months

$216.22

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$649.79

Toyota Hilux

TASKS QUOTED

Logbook Service - 150000 kms / 90 months

$1,048.14

Toyota Yaris

TASKS QUOTED

$1,108.50

Honda Civic

TASKS QUOTED

Logbook Service - 20000 kms / 12 months

$203.63

Mitsubishi Triton

TASKS QUOTED

Front wheel alignment

$75.00

Toyota Echo

TASKS QUOTED

Basic Service

$191.12

Renault Koleos

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$1,149.96

Ford Falcon

TASKS QUOTED

Basic Service

$280.18

Audi A1/A1 Sportback

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$434.52

Peugeot 206 CC

TASKS QUOTED

Front wheel alignment

$75.00

No deposit & interest free

BOOK NOW, PAY LATER

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Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Melbourne to find the best quote – we do it for you! We have an easy to use database of Dandenong mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

At AutoGuru, we are dedicated to giving you access to the best mechanics from Dandenong and the greater Melbourne area. Fixed price quotes mean you can find the mechanic who best suits your budget and location – it’s just so easy!

AutoGuru sources services for a range of vehicle makes and models in Dandenong. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Dandenong. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661