Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Chum Creek mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Yarra Valley Autocare

LILYDALE
star star star star star

LATEST REVIEW

See all
star star star star star

Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

Read more

Sarah, Subaru Liberty

Rapid Tune Lilydale

LILYDALE
star star star star star_border

LATEST REVIEW

See all
star star star star star

Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

Read more

Steph, Toyota Kluger

Lilydale Service Centre

LILYDALE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Dropped the car off. They drove us to Lillydale shopping complex in our car so w...

Dropped the car off. They drove us to Lillydale shopping complex in our car so we could unload my wife's electric wheel chair. We shopped whilst car was being serviced. Rang us to let me know the car was ready and they came and picked me up so I could take mechanic back and pay for service. All too easy and convenient I'm very happy.

Read more

Chris, Volkswagen Caddy/Caddy Maxi

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Melbourne

Can Do 4x4

LILYDALE
star star star star star

LATEST REVIEW

See all
star star star star star

"fantastic!"

Clint, Mitsubishi Triton

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
star star star star star_half

LATEST REVIEW

See all
star star star star star

Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

Read more

Edward, HOLDEN COMMODORE

Goodyear Autocare Croydon

CROYDON
star star star star star_half

LATEST REVIEW

See all
star star star star star

Goodyear team at Croydon were fantastic. At no stage did the fixed quote come in...

Goodyear team at Croydon were fantastic. At no stage did the fixed quote come into question and in the end I received more than I hoped for, at a great price. These guys will be my new service centre. Thanks so much. My car feels new!

Read more

Ben, SUBARU TRIBECA

Rapid Tune Kilsyth

KILSYTH SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star

"staff we're friendly and also removed a spider from my car!"

Abby, Volkswagen Polo

Mr Car Clinic

CROYDON
star star star star star

LATEST REVIEW

See all
star star star star star

"Great experience."

Mike, Toyota RAV4

Ultra Tune Bayswater

BAYSWATER NORTH
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

my car was supposed to be washed and cleaned inside neither was done don't say y...

my car was supposed to be washed and cleaned inside neither was done don't say you are offering these things to be done free of charge and then not do them very disappointed

Read more

allan, Mazda 3

Cleijne Motors

RINGWOOD EAST
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

"Finished the service very quickly."

Vimal, Jeep Grand Cherokee

J Star Automotive

DIAMOND CREEK
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

Read more

Jack, Nissan X-Trail

Bayswater Automotive Service

BAYSWATER
star star star star star

LATEST REVIEW

See all
star star star star star

The staff at Bayswater Automotive Service were exceptional to work with. They we...

The staff at Bayswater Automotive Service were exceptional to work with. They were friendly, very reasonably priced and most importantly, provided an excellent service. Would recommend to anyone.

Read more

Dale, Subaru Outback

Goodyear Autocare Boronia

BORONIA
star star star star star

LATEST REVIEW

See all
star star star star star

"Great service and I felt confident that my car was in good hands"

anne, Ford Focus

ABS Ringwood

RINGWOOD
star star star star star

LATEST REVIEW

See all
star star star star star

"Efficient and reasonably priced. Good customer service."

Laurice, Honda Accord Euro

Le Mans Automotive

TEMPLESTOWE
star star star star star

LATEST REVIEW

See all
star star star star star

Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

Read more

philip, PEUGEOT 308

PMA Auto Works

RINGWOOD
star star star star star

LATEST REVIEW

See all
star star star star star

"They were super friendly and honest."

Andrew, Hyundai i20

Ringwood Automotive Services

RINGWOOD
star star star star star

LATEST REVIEW

See all
star star star star star_border

They were really efficient and friendly, my only complaint was that the courtesy...

They were really efficient and friendly, my only complaint was that the courtesy car was left with no fuel in it.

Read more

Ange, Subaru Forester

Rapid Tune Mitcham

MITCHAM
star star star star star_half

LATEST REVIEW

See all
star star star star star

The team at Rapid Tune Mitcham were fantastic, they serviced my car promptly, wi...

The team at Rapid Tune Mitcham were fantastic, they serviced my car promptly, with no fuss and with the upmost professionalism. I also received a courtesy car for the day and my car was washed when I picked it up! If you are looking for a hassle free, professional, well priced mechanic, who takes the headaches out of car servicing, I recommend the team at Rapid Tune Mitcham. I will definitely be back. Josh

Read more

Joshua, Ford G6

Autotest Service Centre

ELTHAM
star star star star star

LATEST REVIEW

See all
star star star star star

Charlie and his team at AutoTest look after both our cars. You pay a fraction mo...

Charlie and his team at AutoTest look after both our cars. You pay a fraction more for a quality service

Read more

Chris, Mitsubishi Outlander

ABS Eltham

ELTHAM
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great service, friendly staff, reasonable prices. I especially appreciated the p...

Great service, friendly staff, reasonable prices. I especially appreciated the pick up and return service they offer.

Read more

Nick, Audi A7

Ultra Tune Diamond Creek

DIAMOND CREEK
star star star star star

LATEST REVIEW

See all
star star star star star

"Great customer service, friendly and reliable. Will definitely be returning"

Konstance, Mazda CX-5

ABS Ferntree Gully

FERNTREE GULLY
star star star star star

LATEST REVIEW

See all
star star star star star

"Very good"

Dan, Ford Falcon

Protune Automotive Services

FERNTREE GULLY
star star star star star

LATEST REVIEW

See all
star star star star star

"Great to deal with! Super happy with my service :)"

Fleur, Mitsubishi Pajero

The Tyre Factory Ferntree Gully

FERNTREE GULLY
star star star star star

LATEST REVIEW

See all
star star star star star

Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

Read more

Michael, Holden Cruze

Premium AutoCare Melbourne

WANTIRNA SOUTH
star star star star star_half

LATEST REVIEW

See all
star star star star star

I didn't see the workshop, so don't know if it was clean and organised. However,...

I didn't see the workshop, so don't know if it was clean and organised. However, the car was returned as clean as when it was left. All fluids seemed to have been replaced or topped up appropriately. Although the invoice says that the the service was done according to the log book, I would prefer to see a checklist of service items with the items ticked off as completed. Good to get information about any problems and be given various priced options for rectifying them.

Read more

Ian, HONDA ACCORD

Rapid Tune Ferntree Gully

FERNTREE GULLY
star star star star star

LATEST REVIEW

See all
star star star star star

Nice polite professional front office service, car service looks to be all in or...

Nice polite professional front office service, car service looks to be all in order also, price seems resasonalbe

Read more

Jay, Toyota Corolla

One Stop Tyres

BRIAR HILL
star star star star star

LATEST REVIEW

See all
star star star star star

"Car's going great!"

Tim, Peugeot 307

M1 Motors

NUNAWADING
star star star star star

LATEST REVIEW

See all
star star star star star_border

Efficient, easy access. Joe dropped me home. Called me to advise what needed to ...

Efficient, easy access. Joe dropped me home. Called me to advise what needed to be done before doing the work.

Read more

Kylie, Mazda 3

Rapid Tune Greensborough

GREENSBOROUGH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Good communication. Fast service. Good price. Car cleaned. Car running a lot bet...

Good communication. Fast service. Good price. Car cleaned. Car running a lot better. Will be returning

Read more

Samantha, Mitsubishi ASX

* Minimum service amounts apply

Midas Blackburn

BLACKBURN
star star star star star_half

LATEST REVIEW

See all
star star star star star

Team there did a great job. I'm pretty fussy with my car and was impressed with ...

Team there did a great job. I'm pretty fussy with my car and was impressed with their thorough service. Car running fab again.

Read more

Jason, Mazda CX-7

Future-Tech Car Service Centre Pty Ltd

BOX HILL
star star star star star

LATEST REVIEW

See all
star star star star star

Very good customer service by Future Tech. Good and helpful advice given. Car is...

Very good customer service by Future Tech. Good and helpful advice given. Car is running very well.

Read more

Robyn, SUBARU LIBERTY

Northern Automotive Heidelberg

HEIDELBERG WEST
star star star star star

LATEST REVIEW

See all
star star star star star

Close by, tidy, professional, friendly, timely,and contacted me as soon as the c...

Close by, tidy, professional, friendly, timely,and contacted me as soon as the car was ready. I have subsequently booked my other car in. Very pleased with the whole experience.

Read more

Lia, Ford Escape

* Minimum service amounts apply

ABS Heidelberg

HEIDELBERG WEST
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

"fast service got my car back around 12 oclock"

Michael, Toyota Aurion

VIK Mobile Workshop Pty Ltd

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Very happy with the professionalism shown by Vik. Great communication on when h...

Very happy with the professionalism shown by Vik. Great communication on when he was going to arrive, and great advice. The last mechanic I used, told me the front brakes needed doing. But as the car doesn't get a lot of use, I hadn't had the work done. I asked Vik what the brakes looked and he says they are more than fine. So that about the best recommendation I can give, a mechanic who's not drumming up extra work for himself. thanks Vik, I will be using you again

Read more

Greg, Honda Accord Euro

Auto Wizard Automotive

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Excellent service, punctual and explained everything to me about what was wrong ...

Excellent service, punctual and explained everything to me about what was wrong with the car, very experienced mechanic and would highly recommend him. Definitely use this service again

Read more

Darrell, Mazda 626

Book trusted and local mechanics with AutoGuru.

If you’re having trouble finding good Chum Creek mechanics & car services, AutoGuru can help! We have teamed up with the most reliable workshops from around Melbourne in order to bring you the fixed quotes that will suit your budget. Fill in our form or give us a call on 1300 655 661 and drive away happy today!

No matter which corner of Chum Creek you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Melbourne auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

We get hundreds of searches a day for mechanics in Melbourne. We only list trusted mechanic workshops that match your vehicle, service requirements and Chum Creek location. So you’re guaranteed to find the car service options you’re looking for.

Don't forget you can also compare and book local mobile mechanics in Chum Creek through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Chum Creek have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Chum Creek. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661