Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Cheltenham mechanics and book your car service online

Auto Academy image
Auto Academy image

Auto Academy

242 Wickham Road, Moorabbin

"Professional, courteous, honest and affordable. Thank you Auto Academy! Car gear changes are so sof..."

"Professional, courteous, honest and affordable. Thank you Auto Academy! Car gear changes are so soft and seamless."

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Ford Focus

ABS Moorabbin image
ABS Moorabbin image

ABS Moorabbin

2 / 147 Chesterville Road, Moorabbin

"Excellent experience. The auto mechanics that were recommended were excellent too. Have already re..."

"Excellent experience. The auto mechanics that were recommended were excellent too. Have already recommended to my colleges."

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Jeep Wrangler

Brighton Tyre & Auto Service image
Brighton Tyre & Auto Service image

Brighton Tyre & Auto Service

8 Horscroft Place, Moorabbin

"Bazza was helpful and very informative with everything that he had to do. He explained each part of ..."

"Bazza was helpful and very informative with everything that he had to do. He explained each part of the invoice at the end. Overall I was very happy with the service."

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Holden Commodore

Daley Prestige Repairs image
Daley Prestige Repairs image

Daley Prestige Repairs

84 Keys Road, Cheltenham

"Easy, hassle-free and amazing. Very professional. Was super fast, phoned me to let me know about cra..."

"Easy, hassle-free and amazing. Very professional. Was super fast, phoned me to let me know about cracked fuel lines before replacing. Also gave me a heads up that I might need new tyres next service."

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BMW 318i

Just Service Victoria image
Just Service Victoria image

Just Service Victoria

213 Chesterville Road, Moorabbin

"I decided to send my car to Just Service after reading the reviews. The price was good, about 20% le..."

"I decided to send my car to Just Service after reading the reviews. The price was good, about 20% less than the Toyota dealer. The staff are friendly and all services done was properly explained. Also the car was washed on pick-up, which was great."

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Toyota Aurion

Does your car need a service? Find a local Cheltenham mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of Melbourne, both national brands and local workshops. Simply select the service you need, confirm the price and book.

No matter which corner of Cheltenham you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Melbourne auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

Whether your car is due for a 10,000km safety check or a full logbook service, we allow you to compare the most suitable mechanics near Cheltenham for the job. Whatever vehicle you drive, whatever service you need, you’ll never travel far for a quality service again.

Average rating

5 - 3 reviews

Latest review in Sunshine North

2008 Holden Commodore

Reviewed on September 23

Last 5 quotes in Cheltenham

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