Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Caulfield mechanics. Book your car service online and save.

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Jax Tyres Caulfield

CAULFIELD SOUTH
star star star star star

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I was very pleased with the service and advice provided. I would do business wit...

I was very pleased with the service and advice provided. I would do business with Jax Caulfield again ,and recommend them for your next car service.

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David, Volkswagen Tiguan

Malvern Auto Services. Bosch Car Service.

MALVERN
star star star star star

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I asked for the air filter to be changed, however the service was limited to "in...

I asked for the air filter to be changed, however the service was limited to "inspect air filter". I will now need to have the air filter changed separately.

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Alexander, SUBARU FORESTER

Midas Service Centre Brighton

GARDENVALE
star star star star star

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They were very quick, friendly and informative and even gave the interior a spot...

They were very quick, friendly and informative and even gave the interior a spotless vacuum.

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Alexandre, Mazda 3

Car Servicing & You Carnegie

CARNEGIE
star star star star star_half

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star star star star star_border

"very thorough and professional service"

Joe, Holden Astra

Malvern Tyre & Service

MALVERN EAST
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Michael and the team were extremely friendly and helpful. This is a business you...

Michael and the team were extremely friendly and helpful. This is a business you can trust.

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Garth, Subaru Forester

Ultra Tune Malvern East

MALVERN EAST
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"These guys are very good and informative"

Chris, Audi A3/A3 Sportback

Car Servicing & You Ormond

ORMOND
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star star star star star

Excellent customer service, I would highly recommmend them and I will definitely...

Excellent customer service, I would highly recommmend them and I will definitely use them again

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Moana, Mazda 2

Recently requested quotes for Caulfield mechanics

Average quote price in Melbourne

$451.47

Lexus NX

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$424.69

Mazda 3

TASKS QUOTED

Basic Service

$207.30

Toyota Aurion

TASKS QUOTED

Transmission Fluid Service/Replacement

$235.68

Subaru Liberty

TASKS QUOTED

Logbook Service - 62500 kms / 30 months

$264.70

No deposit & interest free

BOOK NOW, PAY LATER

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Very friendly guys. They were very accommodating to my schedule and services I needed. Did a great job for our road worthy certificate and 120 K service.

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Petyo, Volkswagen Polo

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I decided to send my car to Just Service after reading the reviews. The price was good, about 20% less than the Toyota dealer. The staff are friendly and all services done was properly explained. Also the car was washed on pick-up, which was great.

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This is the second time I have had my Honda Euro serviced by Auto Academy. On both occasions, Paul was highly professional and kept me updated with the diagnosed issues and presented great options to resolve them. I have found that Paul is a wonderfully pragmatic mechanic who takes care to not over service one's car and has given me excellent advice to help minimise my maintenance costs. Really handy given my current tight financial position. Auto Academy has now become my workshop of choice! Thanks also for the car wash and cookies! :-)

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Ronald, Honda Accord Euro

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Chandrasekar, TOYOTA YARIS

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Jess, Mazda 2

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"Great people to deal with , did a great job .Hassle free ."

Craig, Hyundai Accent

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Stewart, Subaru XV

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Joseph, Subaru XV

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George, MAZDA CX7

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Elena, Toyota Corolla

Daley Prestige Repairs

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Easy, hassle-free and amazing. Very professional. Was super fast, phoned me to let me know about cracked fuel lines before replacing. Also gave me a heads up that I might need new tyres next service.

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Margie, BMW 318i

Cox Auto Service Centre

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1. Good customer care and service on the day of servicing 2. However for any extra repairs don't forget to shop around for a quote. You will get a better deal. Minus 1 star for it 3. After servicing support was a mixed bag. Minus 1 star for it. I had a follow-up query about my car a few days after the servicing. The guy on the phone got a bit aggressive in his tone and started asking questions which were irrelevant like what was the name of the last person from Cox I spoke with and why I have reported the issue after few days and not immediately ( as if I have to verify everything in a car in a few seconds they gave me after handing over my keys). He said that the issue maybe a serious problem with the car. Anyways I brought the car in the next day and it was just a simple fix that took couple of mins without any labour or cost. Just needed someone who knew about cars. In short you need people on the phone who either know about the cars and are atleast courteous.

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Saket, Audi A4

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MOORABBIN
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kevin, Alfa Romeo Giulietta

ABS Balwyn

BALWYN
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Pru, FORD LASER

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Farhan, Toyota Camry

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Laura, Mazda 2

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Bruce, JEEP GRAND CHEROKEE

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Ryan, Jeep Grand Cherokee

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"The service was prompt and quick with a reasonable pricing."

Ashiqur, Hyundai Sonata/Sonica

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"Auto Boys are friendly, flexible and helpful. Price is excellent."

Mark, Skoda Octavia II

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Very accommodating and went above and beyond expectations overall a very positive experience :)

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Cheyenne, Honda CR-V

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Excellent service, punctual and explained everything to me about what was wrong with the car, very experienced mechanic and would highly recommend him. Definitely use this service again

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Darrell, Mazda 626

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Melbourne using AutoGuru. We combine the top rated mechanics in Caulfield and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

We combine results for the best mechanics in your local Caulfield area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in Melbourne and book. No hidden costs, and quality service from top rated mechanics in your area.

All of the Caulfield mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Don't forget you can also compare and book local mobile mechanics in Caulfield through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Caulfield have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661