Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of other fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under Service Tasks. This is found directly underneath the name of the service you have chosen.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Their listing will have a special Mobile Mechanic badge which can be found directly underneath their operating hours.

Can I get quotes for repairs and inspections?

You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.

You can browse through the categories that we've listed, such as Brakes, Clutch or Timing belt/chain, or by clicking the blue "Search repairs & inspections" button at the bottom of the page, you can search for the repair you're after.

If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need.

Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront and online using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Create a reusable, interest-free Zip account to pay now and make easy weekly or monthly payments over time
4. Pay the workshop when you pick your car up and the service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under "Service Tasks". This is located directly underneath the name and price of the service you've selected.

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Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Melbourne phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Carrum Downs mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Carrum Downs area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

AutoGuru sources services for a range of vehicle makes and models in Carrum Downs. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Don't forget you can also compare and book local mobile mechanics in Carrum Downs through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Carrum Downs have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Customers love our Carrum Downs mechanics

2015 Jeep Grand Cherokee image

Michael D

2015 Jeep Grand Cherokee

Rapid Tune Carrum Downs Carrum Downs

star star star star star October 2018

Fast efficient service and at a good price...will definately be coming back.

2011 Holden Cruze image

Sinisa D

2011 Holden Cruze

Rapid Tune Carrum Downs Carrum Downs

star star star star star_border July 2018

Everything was ok, but timing and notifications of when car will be ready was poor. For simple batt...

2009 Toyota Corolla image

Annette F

2009 Toyota Corolla

Rapid Tune Carrum Downs Carrum Downs

star star star star star July 2018

Fabulous communication and excellence customer service

2016 Kia Cerato image

Paul A

2016 Kia Cerato

Rapid Tune Carrum Downs Carrum Downs

star star star star star_border May 2018

Unable to help me on this matter but recommend someone who could, thank you.

2013 Skoda Superb II image

Jo-Anne K

2013 Skoda Superb II

Rapid Tune Carrum Downs Carrum Downs

star star star star star April 2018

The staff were friendly. They drove me to work and picked me up. They also fully explained what had ...

Recently requested quotes for Carrum Downs mechanics

Average quote price in Melbourne

$437.60

Isuzu MU-X

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$723.80

Jeep Grand Cherokee

TASKS QUOTED

Basic Service

$210.49

Jeep Grand Cherokee

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Logbook Service - 108000 kms / 54 months

$603.89

Holden Commodore

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Basic Service

$199.47

Ford Courier

TASKS QUOTED

Logbook Service - 190000 kms / 114 months

$206.29

Ford Falcon

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Transmission Fluid Service/Replacement

$278.48

Mercedes-Benz B-Class

TASKS QUOTED

Basic Service

$244.86

Holden Caprice

TASKS QUOTED

Basic Service

$258.97

Holden Caprice

TASKS QUOTED

Logbook Service - 300000 kms / 240 months

$691.91

Ford Territory

TASKS QUOTED

Basic Service

$288.47

Hyundai i20

TASKS QUOTED

Logbook Service - 135000 kms / 108 months and Front wheel alignment

$387.31

Holden Commodore

TASKS QUOTED

Basic Service

$207.88

Hyundai i20

TASKS QUOTED

Logbook Service - 150000 kms / 120 months

$360.54

Honda Accord

TASKS QUOTED

Basic Service

$227.24

Ford Focus

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$242.39

Toyota Yaris

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$795.11

Mazda 2

TASKS QUOTED

Basic Service

$171.87

Holden Commodore

TASKS QUOTED

Basic Service

$204.02

Hyundai Tucson

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$265.33

Volkswagen Golf

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$300.71

Honda Accord Euro

TASKS QUOTED

Logbook Service - 10000 kms / 6 months

$228.81

Hyundai i30

TASKS QUOTED

Logbook Service - 180000 kms / 144 months

$1,373.18

Holden Commodore

TASKS QUOTED

Logbook Service - 210000 kms / 126 months

$261.88

Holden Commodore

TASKS QUOTED

Logbook Service - 225000 kms / 135 months

$367.27

Holden Commodore

TASKS QUOTED

Logbook Service - 195000 kms / 117 months

$261.88

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Mechanics near Carrum Downs

Doctor Auto Car Care

1 / 11 Colemans Rd, Carrum Downs VIC 3201

Bicey's All Wheel Drive

2 / 7 Lathams Rd, Carrum Downs VIC 3201

Carjack Automotive Repairs

6 / 23-25 Aster Ave, Carrum Downs VIC 3201

M.A.C Automotive

27 Lathams Rd, Carrum Downs VIC 3201

Carrum Downs Car & Tyre Centre

3 / 28 Concord Cres, Carrum Downs VIC 3201

J & S Japanese Auto Importers

PO Box 8237, Carrum Downs VIC 3201

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Questions? Speak with a Service Advisor
1300 655 661