Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Fix All Automotive

RAVENHALL
star star star star star

LATEST REVIEW

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star star star star star

Value for money. Easy to talk to. Very informative. Highly recommended. Well def...

Value for money. Easy to talk to. Very informative. Highly recommended. Well definitely will call again.

Read more

Tito, HOLDEN BARINA

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

LATEST REVIEW

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star star star star star

We weren't charged extra for looking into a screeching noise coming from the dri...

We weren't charged extra for looking into a screeching noise coming from the drivers front wheel, rather the problem was identified and easily fixed.

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Jamie, Mazda CX-5

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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star star star star star

Great communication. Told me exactly what work needed to be done and was transpa...

Great communication. Told me exactly what work needed to be done and was transparent with the costs. Friendly team at Rapid Tune Derrimut, will be going there again!

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Chris, Ford Falcon

Customers love our Melbourne mechanics

2013 Volkswagen Golf image

Karen T

2013 Volkswagen Golf

Velocity Tyre & Auto CAROLINE SPRINGS

star star star star star February 2018

Very friendly people and great service. Will definitely head back soon to check out there other serv...

2011 Toyota RAV4 image

Paula B

2011 Toyota RAV4

Velocity Tyre & Auto CAROLINE SPRINGS

star star star star star February 2018

Guys were friendly, workshop was clean & tidy, good prices. Will definitely use & recommend again.

Recently requested quotes for Caroline Springs mechanics

Average quote price in Melbourne

$451.47

Ford Ranger

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$390.49

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$230.32

Volkswagen Passat

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$324.46

Nissan Pathfinder

TASKS QUOTED

Logbook Service - 110000 kms / 66 months

$193.99

Jeep Grand Cherokee

TASKS QUOTED

Logbook Service - 48000 kms / 24 months

$449.92

Ford Mondeo

TASKS QUOTED

Custom Repair 1

$1,250.00

Toyota Kluger

TASKS QUOTED

Basic Service

$217.27

Mazda 3

TASKS QUOTED

Logbook Service - 40000 kms / 48 months

$313.63

Ford Focus

TASKS QUOTED

$264.00

Land Rover Range Rover Sport

TASKS QUOTED

Logbook Service - 52000 kms / 24 months

$567.70

Hyundai i30

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$475.90

Nissan Dualis/Dualis+2

TASKS QUOTED

Basic Service

$199.23

Mitsubishi ASX

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$249.76

Holden Barina

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$213.01

Holden Berlina

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$245.58

Holden Commodore

TASKS QUOTED

Engine Mount replacement and Re-gas Air-conditioning

$623.76

Honda City

TASKS QUOTED

Front wheel alignment

$75.00

Nissan Dualis/Dualis+2

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$440.53

Toyota Prius c

TASKS QUOTED

Logbook Service - 70000 kms / 42 months

$162.11

Honda Civic

TASKS QUOTED

Logbook Service - 130000 kms / 78 months

$185.56

Toyota Corolla

TASKS QUOTED

Basic Service

$186.44

No deposit & interest free

BOOK NOW, PAY LATER

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Book trusted and local mechanics with AutoGuru.

If you need to book in for a service but don’t want to deal with shifty mechanics and their hidden costs, then AutoGuru is for you! We have access to all the best mechanics in Melbourne so we can find you a Caroline Springs mechanics & car services quote that’s transparent and easy to book. It really couldn’t be easier!

No matter which corner of Caroline Springs you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Melbourne auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

AutoGuru sources services for a range of vehicle makes and models in Caroline Springs. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Don't forget you can also compare and book local mobile mechanics in Caroline Springs through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Caroline Springs have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Caroline Springs mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661