Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Malvern Tyre & Service

MALVERN EAST
star star star star star_half

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star star star star star_border

Car needed fixing so it was an expensive experience but the staff were very acco...

Car needed fixing so it was an expensive experience but the staff were very accommodating and honest .

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Ashlee, HOLDEN BARINA

Car Servicing & You Carnegie

CARNEGIE
star star star star star_half

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star star star star star_border

Once he had checked out my car, Brett went to great lengths to explain everythin...

Once he had checked out my car, Brett went to great lengths to explain everything that needed to be done, and get my OK before proceeding. He also didn't try and pressure me into getting absolutely everything done during this service, which was appreciated. Drop off and pick up was smooth and efficient, and the car feels great to drive now.

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Aleisha, Toyota Yaris

Ultra Tune Malvern East

MALVERN EAST
star star star star star

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star star star star star

"Excellent service"

Helen, TOYOTA YARIS

Car Servicing & You Ormond

ORMOND
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"Excellent service, friendly people"

Luba, Volkswagen Tiguan

Customers love our Melbourne mechanics

2005 Holden Astra image

Joe V

2005 Holden Astra

Car Servicing & You Carnegie CARNEGIE

star star star star star_border March 2018

very thorough and professional service

2013 Ford Fiesta image

Rakhesh N

2013 Ford Fiesta

Car Servicing & You Carnegie CARNEGIE

star star star star star_border February 2018

Bret's communication on the day of the service was excellent. He unfortunately did not have spark pl...

2012 Ford Fiesta image

Paul N

2012 Ford Fiesta

Car Servicing & You Carnegie CARNEGIE

star star star star star February 2018

Friendly service an good value, can't ask for much more.

2003 Holden Astra image

David A

2003 Holden Astra

Car Servicing & You Carnegie CARNEGIE

star star star star star January 2018

Brett was very friendly hand helpful in making an informed decision about the service

2010 Toyota Yaris image

Aleisha W

2010 Toyota Yaris

Car Servicing & You Carnegie CARNEGIE

star star star star star_border December 2017

Once he had checked out my car, Brett went to great lengths to explain everything that needed to be ...

2006 Holden Barina/Barina Classic image

Mian A

2006 Holden Barina/Barina Classic

Car Servicing & You Carnegie CARNEGIE

star star star star star December 2017

It took some time (8AM to 6PM) but not disappointed with the service. Professional staff, explained ...

Recently requested quotes for Carnegie mechanics

Average quote price in Melbourne

$451.47

Mazda 3

TASKS QUOTED

$25.00

Isuzu MU-X

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$768.88

Volvo XC90

TASKS QUOTED

Logbook Service - 240000 kms / 192 months

$790.86

Hyundai Getz

TASKS QUOTED

Basic Service

$165.40

Mazda 3

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$488.24

Ford Ranger

TASKS QUOTED

Cabin Filter replacement , Logbook Service - 75000 kms / 60 months and Front brake pad replacement

$575.66

Kia Rio

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$233.56

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$269.98

Toyota Landcruiser Prado

TASKS QUOTED

Logbook Service - 160000 kms / 96 months

$624.08

Mercedes-Benz E-Class

TASKS QUOTED

Basic Service

$289.51

Volkswagen Golf

TASKS QUOTED

Basic Service

$235.30

Suzuki Swift

TASKS QUOTED

Basic Service

$191.52

Toyota Corolla

TASKS QUOTED

Basic Service

$201.03

Toyota Corolla

TASKS QUOTED

Logbook Service - 130000 kms / 78 months

$225.03

Lexus IS/IS-F

TASKS QUOTED

Front wheel alignment and Fuel Filter Replacement

$174.30

Lexus IS/IS-F

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$950.89

Lexus IS/IS-F

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$389.44

Mazda CX-5

TASKS QUOTED

Logbook Service - 40000 kms / 48 months

$369.95

Toyota Yaris

TASKS QUOTED

Logbook Service - 140000 kms / 84 months

$180.20

Mazda CX-5

TASKS QUOTED

Logbook Service - 30000 kms / 36 months

$235.53

Audi S3

TASKS QUOTED

Basic Service and Timing Belt Replacement

$1,182.06

No deposit & interest free

BOOK NOW, PAY LATER

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Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Melbourne for your next service. AutoGuru compares mechanics and vehicle service options in Carnegie and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

AutoGuru offer a quick and simple method of finding mechanics across Melbourne and in the Carnegie area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Carnegie. Compare your options, book online and pay after your service.

Don't forget you can also compare and book local mobile mechanics in Carnegie through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Carnegie have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Carnegie. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661