Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

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Customers love our Carnegie mechanics

2003 Honda Jazz image

Chris

2003 Honda Jazz

Car Servicing & You Carnegie Carnegie

star star star star star July 2018

Brett was very helpful. He fitted me in while they were very busy. He checked my car. Then took time...

2010 Alfa Romeo MiTo image

Victoria B

2010 Alfa Romeo MiTo

Car Servicing & You Carnegie Carnegie

star star star star star July 2018

Great car service - Bret is very transparent and informative so I know I wasn't being ripped off! I ...

2013 Peugeot 508 image

Paul R

2013 Peugeot 508

Car Servicing & You Carnegie Carnegie

star star star star star July 2018

Brett, is fantastic, called with updates and what needed to be completed with costs, best mechanic ...

2007 Volkswagen Eos image

Benjamin H

2007 Volkswagen Eos

Car Servicing & You Carnegie Carnegie

star star star star star July 2018

Great communication of other items that needed to be fixed as well as suggested items for next time....

2013 Kia Grand Carnival image

Jean M

2013 Kia Grand Carnival

Car Servicing & You Carnegie Carnegie

star star star star star June 2018

Good service. Good price. Very happy with the workshop.

2003 Ford Escape image

Genevieve B

2003 Ford Escape

Car Servicing & You Carnegie Carnegie

star star star star star June 2018

Excellent, transparent service. The team at Car servicing and you Carnegie went above and beyond wit...

2003 Honda Civic image

Luanne D

2003 Honda Civic

Car Servicing & You Carnegie Carnegie

star star star star star June 2018

Brett was very helpful, informed me of what needed and could fit most of the work in the time frame!...

2012 Holden Commodore image

Paul

2012 Holden Commodore

Car Servicing & You Carnegie Carnegie

star star star star star May 2018

The garage service was excellent

2005 Holden Astra image

Joe V

2005 Holden Astra

Car Servicing & You Carnegie Carnegie

star star star star star_border March 2018

very thorough and professional service

2013 Ford Fiesta image

Rakhesh N

2013 Ford Fiesta

Car Servicing & You Carnegie Carnegie

star star star star star_border February 2018

Bret's communication on the day of the service was excellent. He unfortunately did not have spark pl...

Recently requested quotes for Carnegie mechanics

Average quote price in Melbourne

$452.64

Honda Civic

TASKS QUOTED

Logbook Service - 90000 kms / 54 months

$553.56

Mazda RX-8

TASKS QUOTED

Basic Service

$157.19

Subaru Tribeca

TASKS QUOTED

Logbook Service - 150000 kms / 72 months

$524.84

Subaru Tribeca

TASKS QUOTED

Logbook Service - 137500 kms / 66 months

$199.82

Volkswagen Bora

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$356.66

Toyota Camry

TASKS QUOTED

Basic Service

$234.54

Toyota Corolla

TASKS QUOTED

Basic Service

$169.00

Toyota RAV4

TASKS QUOTED

Basic Service

$257.54

Nissan Micra

TASKS QUOTED

Basic Service

$210.77

Toyota Camry

TASKS QUOTED

Basic Service

$169.97

Toyota Corolla

TASKS QUOTED

Logbook Service - 210000 kms / 126 months

$213.80

BMW 1 Series

TASKS QUOTED

Basic Service

$174.50

Audi A4

TASKS QUOTED

$465.50

Mazda 2

TASKS QUOTED

Basic Service

$141.25

Kia Rio

TASKS QUOTED

Basic Service

$113.52

Kia Rio

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$247.49

Honda CR-V

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$319.15

Honda CR-V

TASKS QUOTED

Basic Service

$156.21

Citroen C4

TASKS QUOTED

$1,330.00

Citroen C4

TASKS QUOTED

$1,369.00

Kia Rio

TASKS QUOTED

$360.00

Other mechanics in Melbourne

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Looking for a mechanic in Carnegie? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Melbourne’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

Forget nasty surprises with hidden costs, compare and book Melbourne’s best mechanics for your car service in one place. We find top rated mechanics in the Carnegie area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

AutoGuru sources services for a range of vehicle makes and models in Carnegie. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Carnegie. With an average star rating of 4.2 from genuine customer reviews, you can make a decision based on others experiences.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Carnegie that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661