Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Carlton South mechanics and book your car service online

Cox Auto Service Centre image
Cox Auto Service Centre image

Cox Auto Service Centre

88 Buckhurst Street, South Melbourne

"Service was impressive. The staff is very well organized and experienced. There were no surprise cha..."

"Service was impressive. The staff is very well organized and experienced. There were no surprise charges at vehicle pick up. The car was ready for pick up the same day. The workshops are as clean as a chemist shop and there are no tools lying all over the place, which showed me that this is a place where I am going to come again."

Read more

BMW 5 Series

ABS Brunswick image
ABS Brunswick image

ABS Brunswick

441 Lygon Street, Brunswick East

"Steve followed the service of my car. He was clear and helpful in explaining the overall condition o..."

"Steve followed the service of my car. He was clear and helpful in explaining the overall condition of the car. He pointed out that tyres will soon need replacement without forcing into buying. My car had some noticeable oil leaks, which were during the service were identified as leftovers from previous engine works. When the next day the car was still leaking, I was told to drive the car over and Steve inspected the car again (free of charge) and once the problem was identified asked for a reasonable price to fix it. Overall, good mechanics and good service, honest prices. I'll go back for the next service."

Read more

HOLDEN VIVA

Princes Motor Repairs image
Princes Motor Repairs image

Princes Motor Repairs

372 Lygon Street, Brunswick East

"Highly recommended for anyone who has a reasonable expectation of the service they require. Klement ..."

"Highly recommended for anyone who has a reasonable expectation of the service they require. Klement is a very personable professional who in my case delivered what was expected. Slight delay in pick up and completion but nothing of concern. This experience has definitely been rewarding and has restored my faith in computer aided services. The only constructive comment is not to be too much in the face of the client. breathing space and a little better targeted comments would also give the AutoGuru 10/10."

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Holden Astra

Superior Tyres image
Superior Tyres image

Superior Tyres

425 Macaulay Road, Kensington

"Good service. Wasn't notified that the service was completed. Had to call myself. But otherwise good..."

"Good service. Wasn't notified that the service was completed. Had to call myself. But otherwise good. "

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SUBARU FORESTER

LineaRossa Auto Service Centre image
LineaRossa Auto Service Centre image

LineaRossa Auto Service Centre

453 Heidelberg Road, Fairfield

"I wanted to try a log book service (40,000) for my Jeep Grand Cherokee. I booked online. I received ..."

"I wanted to try a log book service (40,000) for my Jeep Grand Cherokee. I booked online. I received a reminder call the day before the service confirming all parts had been procured. I was greeted by name and the service was performed in the morning. My car was serviced well and also cleaned inside and out! I was impressed with the staff and the service overall. Subsequently I have had my wife's Lexus serviced with LineaRossa. I commend their service approach."

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JEEP GRAND CHEROKEE

Find the best mechanic in your area of Melbourne for your next service. AutoGuru compares mechanics and vehicle service options in Carlton South and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Carlton South area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Melbourne, we’ll find you the best mechanic for the job.

The trusted Carlton South mechanics you’ll find on AutoGuru can complete your repair or service request for the best price. With upfront quotes, you’ll have your Jaguar purring, your Subaru singing or your Holden humming along in no time at all!

Latest review in Sunshine North

2008 Holden Commodore

Reviewed on September 23

Last quote in Carlton South

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1300 655 661