Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Braybrook North mechanics and book your car service online

Western Auto Services Pty Ltd image
Western Auto Services Pty Ltd image

Western Auto Services Pty Ltd

4 / 6 Sara Grove, Tottenham

"I booked in for log book servicing. The shop was easy to find; ample parking space. The mechanic was..."

"I booked in for log book servicing. The shop was easy to find; ample parking space. The mechanic was very knowledgeable and answered my queries courteously. I was provided with a loan car as requested. The service ran for six hours, all areas covered except aircon filter replacement. The car was not washed when returned; according to them it is not part of the package. Overall, still a five star experience. Thank you."

Read more

Nissan X-Trail

Star Auto Group Pty Ltd image
Star Auto Group Pty Ltd image

Star Auto Group Pty Ltd

99 / 101 Davies Avenue, Sunshine North

"Amazing customer service, so friendly and honest and easy to deal with. Great job with servicing my ..."

"Amazing customer service, so friendly and honest and easy to deal with. Great job with servicing my Jeep, very happy with the work completed. Excellent pricing for the service you get. These guys are fantastic. I will recommend them to my family and friends. "

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Jeep Cherokee

Autotech Service Centre image
Autotech Service Centre image

Autotech Service Centre

2 / 110 Fairbairn Road, Sunshine West

"Autotech are a family owned and run business. The customer service was wonderful, they are very prof..."

"Autotech are a family owned and run business. The customer service was wonderful, they are very professional and ethical. My car is now running like a dream. I would highly reccommend them. They checked in with me before doing any work, providing quotes and seeking approval each step of the way. My car will now only be serviced at Autotech, it's great to find honest mechanics I can trust."

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Mazda 121 Metro

Exceltune image
Exceltune image

Exceltune

184 Duke Street, Braybrook

"I thought that the experience with Exceltune was good, they contacted me regarding other work needed..."

"I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work."

Read more

HYUNDAI TUCSON

If you’re having trouble finding good Braybrook North mechanics & car services, AutoGuru can help! We have teamed up with the most reliable workshops from around Melbourne in order to bring you the fixed quotes that will suit your budget. Fill in our form or give us a call on 1300 655 661 and drive away happy today!

Why call dozens of mechanics throughout Melbourne when you can find all your local Braybrook North mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

We get hundreds of searches a day for mechanics in Melbourne. We only list trusted mechanic workshops that match your vehicle, service requirements and Braybrook North location. So you’re guaranteed to find the car service options you’re looking for.

Latest review in Sunshine North

2008 Holden Commodore

Reviewed on September 23

Last quote in Braybrook North

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