Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Collingwood

ABBOTSFORD
star star star star star_half

LATEST REVIEW

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star star star star star

The best mechanic experience I’ve ever had. Everything was completed on time and...

The best mechanic experience I’ve ever had. Everything was completed on time and they called me throughout the day to confirm issues and prices. Even got a free vaccum and wash. Definitely go here.

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Sufiyan, Audi A3

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

"Thanks"

Vijay, Audi A4

Cox Auto Service Centre

SOUTH MELBOURNE
star star star star star_half

LATEST REVIEW

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star star star star star_border

Everything was great. Service was great and car feels great! Only criticism is t...

Everything was great. Service was great and car feels great! Only criticism is that it was surprising that even tho through auto guru a drop off and pick up service was promised, I did have to organise my own Uber back to pick up the car, and the only other thing was the plan was for me to drop it off early so it would be around a three hr wait but ended up waiting all day for the car instead - Was worth the wait just wish I was told in the beginning so I could have planned my day around it... but that’s all.

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Elinda, Jeep Patriot

Princes Motor Repairs

BRUNSWICK EAST
star star star star star_half

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star star star star star

"My second time here. Honest and friendly. Will be back."

Gareth, Honda Jazz

Goodyear Autocare Essendon

ESSENDON
star star star star star

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star star star star star

They were very fast and efficient with my car service. Sebastian was extremely h...

They were very fast and efficient with my car service. Sebastian was extremely helpful with advice and recommendations. Very trustworthy, A+ for service.

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Bart, Holden Barina

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

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Western Auto service were great, they were friendly and efficient, very well pri...

Western Auto service were great, they were friendly and efficient, very well priced and their loan car was a really nice modern one.

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Carol, Suzuki Liana

Recently requested quotes for Altona Gate mechanics

Average quote price in Melbourne

$451.47

Hyundai Getz

TASKS QUOTED

Basic Service

$165.40

Honda Civic

TASKS QUOTED

Logbook Service - 160000 kms / 96 months

$600.37

Honda Civic

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$1,976.80

Ford Mondeo

TASKS QUOTED

Transmission Fluid Service/Replacement

$307.86

Volkswagen CC

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Logbook Service - 75000 kms / 60 months

$239.37

Ford Focus

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$172.28

Toyota Kluger

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Logbook Service - 70000 kms / 42 months

$240.86

Subaru XV

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Logbook Service - 12500 kms / 6 months

$273.36

Nissan Altima

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Logbook Service - 100000 kms / 60 months

$589.17

Subaru Liberty

TASKS QUOTED

Logbook Service - 162500 kms / 78 months

$369.98

Subaru Impreza

TASKS QUOTED

Logbook Service - 37500 kms / 18 months

$282.27

Mini Convertible

TASKS QUOTED

Basic Service

$241.22

Volkswagen Tiguan

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$383.91

Toyota RAV4

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Basic Service

$400.47

Hyundai i20

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$491.47

Citroen C4 Picasso/Grand Picasso

TASKS QUOTED

Logbook Service - 140000 kms / 84 months

$469.28

Mazda CX-5

TASKS QUOTED

Logbook Service - 10000 kms / 12 months

$177.55

Honda Jazz

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$440.74

Mitsubishi ASX

TASKS QUOTED

Logbook Service - 180000 kms / 144 months

$710.16

Mazda 6

TASKS QUOTED

$40.00

Mitsubishi Magna

TASKS QUOTED

Basic Service

$194.91

No deposit & interest free

BOOK NOW, PAY LATER

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Seemingly solid company who serviced my car for a good price and was prompt with...

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AIRPORT WEST
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Received call advising of any extra works required in addition to logbook servic...

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"Very efficient and quick service."

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* Minimum service amounts apply

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RAVENHALL
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Narak, Toyota Corolla

Superior Tyres

KENSINGTON
star star star star star

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Seal Motors

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Book trusted and local mechanics with AutoGuru.

Need a new mechanic in your area of Melbourne? Compare the top rated mechanics in Altona Gate and the surrounding area for your next vehicle service. We compare the best car service options for you vehicle make and model, so you can book immediately, with one fixed price.

It’s so easy to find local Altona Gate mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Melbourne to deliver upfront quotes all on the same easy to use site.

Whether your car is due for a 10,000km safety check or a full logbook service, we allow you to compare the most suitable mechanics near Altona Gate for the job. Whatever vehicle you drive, whatever service you need, you’ll never travel far for a quality service again.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661