Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Albanvale open Saturday

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

LATEST REVIEW

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star star star star star

"Well the service was okay"

Justin, Toyota Camry

Midas Caroline Springs

RAVENHALL
star star star star star_border

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star star star star_border star_border

They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Fix All Automotive

RAVENHALL
star star star star star

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Prompt service. Friendly and lets you know of any issues for the following servi...

Prompt service. Friendly and lets you know of any issues for the following service. Will use again.

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Daisy, Toyota Echo

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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The staff were friendly and the work was done on time as planned and in a profes...

The staff were friendly and the work was done on time as planned and in a professional manner. Would definitely go back to them.

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Chantelle, Hyundai ix35

Midas Sunshine

SUNSHINE NORTH
star star star star star

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Had a good experience and trust that the job was well done. Great communication ...

Had a good experience and trust that the job was well done. Great communication and service.

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Steven, TOYOTA KLUGER

Recently requested quotes for Albanvale mechanics

Average quote price in Melbourne

$451.47

Holden Captiva

TASKS QUOTED

Basic Service

$210.84

Skoda Octavia II

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$1,088.80

Holden Commodore

TASKS QUOTED

Basic Service

$165.90

Toyota 86

TASKS QUOTED

Logbook Service - 90000 kms / 54 months

$602.55

Ford Focus

TASKS QUOTED

Basic Service

$214.34

Holden Ute

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$214.59

No deposit & interest free

BOOK NOW, PAY LATER

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Star Auto Group Pty Ltd

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Amazing customer service, so friendly and honest and easy to deal with. Great jo...

Amazing customer service, so friendly and honest and easy to deal with. Great job with servicing my Jeep, very happy with the work completed. Excellent pricing for the service you get. These guys are fantastic. I will recommend them to my family and friends.

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Diana, Jeep Cherokee

Autotech Service Centre

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Autotech are a family owned and run business. The customer service was wonderful...

Autotech are a family owned and run business. The customer service was wonderful, they are very professional and ethical. My car is now running like a dream. I would highly reccommend them. They checked in with me before doing any work, providing quotes and seeking approval each step of the way. My car will now only be serviced at Autotech, it's great to find honest mechanics I can trust.

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Taryn, Mazda 121 Metro

Best Way Mechanical and Tyre Repairs

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Good service, fast and trustworthy. Will recommend and will come back again. Thank you.

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Debby, Skoda Fabia II

Repair Right Auto Mechanics

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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Jody, Mitsubishi Triton

Highpoint Mufflers & Service Centre

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No nonsense and honest approach to service and RWC for my VW Golf. Even washed my car which was a nice touch. Well priced and did a good job. No complaints and would return again. Thanks guys

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Lee, Volkswagen Golf VII

Moving Motors Pty Ltd

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"Good job, exactly how they promised to be"

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MKT Automotive

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Fast, efficient, realiable & at a great price. Happy with the service & will be ...

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Julian, Honda Accord Euro

Midas Highpoint

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"Friendly and easy to deal with. Flexible. No issues"

Linh, Honda Jazz

Goodyear Autocare Airport West

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Received call advising of any extra works required in addition to logbook servic...

Received call advising of any extra works required in addition to logbook service & requirements explained in detail. Vacuumed my vehicle & placed a deodoriser in the car at no charge.....nice touch!

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Rachel, Mazda CX-5

Midas Essendon

ESSENDON
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I had one of those non-specific intermittent error messages occur with my Europe...

I had one of those non-specific intermittent error messages occur with my European car. One of those issues that the dealer usually strings me along for thousands of dollars. I was put on to an independent mechanic that had all the diagnosis equipment and who provided a pragmatic no-nonsense analysis. Within 24hrs I was off and running for under $200 with peace of mind restored and guarantees of resolution.

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Michael, Peugeot 407

Midas Yarraville

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"Midas looked after us extremely well and were very efficient and professional!"

Martin, Toyota Yaris

Express Auto and Mechanical Service Centre

LAVERTON
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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Westmeadows Service Centre

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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Azzco Mechanical Service

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Extremely happy with the work carried out. The staff were helpful & friendly. Wo...

Extremely happy with the work carried out. The staff were helpful & friendly. Would not hesitate to return for future servicing & work.

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Margaret, Nissan Pulsar

MC Auto Service Centre

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Excellent service, fast and efficient. I took in my Holden commodore 2008 to hav...

Excellent service, fast and efficient. I took in my Holden commodore 2008 to have the front break pads and 2 disk changed for $370 they installed brand new disks and pads. Very happy with the service and will highly recommend MC auto to family and friends.

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Liva, Holden Commodore

Perfect Auto Service

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"Easy painless process and the mechanic was very pleasant to deal with."

Emma, Mitsubishi Challenger

Goodyear Autocare Glenroy

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"Communicated clearly what was going on at all times."

Rory, Mazda 323

Euro Auto Care

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"Good value and quality service. Highly recommended"

Witner, Lexus RX

Karworx Vehicle Service Centre Essendon

ESSENDON
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Professional and friendly staffs. Good workmanship at a cheap price. Recommended...

Professional and friendly staffs. Good workmanship at a cheap price. Recommended.

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Jong, Nissan Dualis/Dualis+2

Midas Hoppers Crossing

HOPPERS CROSSING
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"Very efficient and quick service."

Thevan, Toyota RAV4

Ultra Tune North Melbourne

NORTH MELBOURNE
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"Open, honest and reliable."

Penelope, Toyota Corolla

Ultra Tune Melton

MELTON
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"They were very helpful explained everything really well"

Pam, Mazda 2

Top Speed Motor Group Pty Ltd

COBURG NORTH
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Great mechanic, very friendly and professional. Dropped vehicle in the morning a...

Great mechanic, very friendly and professional. Dropped vehicle in the morning and all works completed by the afternoon. Prompt and reliable will definitely use Top Speed Motor Group more often!!

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Oliver, Honda Jazz

Prestock Motors Pty Ltd Australian LPG Service

BRUNSWICK
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Sam (the mechanic) was very helpful and informative by explaining the issues wit...

Sam (the mechanic) was very helpful and informative by explaining the issues with my car and what I should look out for in future. Definitely will go back to them for my next service!

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James, TOYOTA RAV4

Midas Werribee Plaza

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"always great work from these guys. Trusted Mechanic :)"

Ben, Toyota Landcruiser Prado

Safe Lube Mobile Mechanics

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Chris from Safe Lube was on time and did everything he needed to quickly so that...

Chris from Safe Lube was on time and did everything he needed to quickly so that I could get out and do my work! Fast, convenient and easy!

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Diana, Jeep Grand Cherokee

Acetune Mobile Mechanics

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Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Hutchins MobilTech

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Very quick and very informative when asked questions was very happy to explain. ...

Very quick and very informative when asked questions was very happy to explain. Would definitely call again for any mechanical repairs or service.

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Rachael, Hyundai i20

Exceltune

BRAYBROOK
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I thought that the experience with Exceltune was good, they contacted me regardi...

I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Highpoint Automotive Repairs

MARIBYRNONG
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"Excellent service will be returning in the future."

Kristy, Subaru Impreza

Seal Motors

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Not a Melbournite.... staying down here for family reasons.... car overdue for a...

Not a Melbournite.... staying down here for family reasons.... car overdue for a service. Paul provided excellent service and showed great, old fashioned courtesy. Couldn't be happier! Will definitely come back again for future services. Great customer service and follow up. Thank you. Lois

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Lois, Audi Q5

Car Club Mobile Mechanic

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star star star star star

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Had my car serviced at work. Mechanic was on time, efficient, courteous, and eve...

Had my car serviced at work. Mechanic was on time, efficient, courteous, and even did more than requested free of charge. Will definitely use again.

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Annie, HOLDEN BARINA

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

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Fast and friendly service. They even re-scheduled their work to work on my car s...

Fast and friendly service. They even re-scheduled their work to work on my car so that it can be ready earlier. Well done and will be back again. Highly recommended.

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Sai, Honda Civic

Superior Tyres

KENSINGTON
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Friendly staff kept in touch throughout the day, informed me of cost before star...

Friendly staff kept in touch throughout the day, informed me of cost before starting any work and had my car ready at the expected time. Happy with service and convenient location, will use again.

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Sarah, MAZDA 3

Melbourne North Service Centre

NORTH MELBOURNE
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Very informative, friendly, helpful. The car was serviced well and in a timely ...

Very informative, friendly, helpful. The car was serviced well and in a timely manner.

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Buddhi, Subaru Liberty

Autolube

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star star star star star
Book trusted and local mechanics with AutoGuru.

With AutoGuru, you can search, compare and book mechanics all in one place online. We have mechanics who are open on Saturday's, just to make your life that little bit easier.

Let us know your car details and we'll provide you with an up-to-date and accurate quote. Once you've viewed quotes from local mechanics in Albanvale, you can go ahead and secure your booking online!

If you're having trouble getting your car service during the week, these mechanics are also open on Saturdays! We've got great, local mechanics ready to help and make your life easier. Just call us on 1300 655 661 and one of our friendly team members will help you book your car service!

Questions? Speak with a Service Advisor
1300 655 661