Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Airport West open Saturday

Goodyear Autocare Airport West

AIRPORT WEST
star star star star star

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star star star star star

"Friendly staffs and Excellent service."

YIFENG, Suzuki Kizashi

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

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star star star star star

Excellent customer service and very professional. Very detailed with everything ...

Excellent customer service and very professional. Very detailed with everything that was done or needed to be done to my vehicle.

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petelo, Holden Sportwagon

Midas Essendon

ESSENDON
star star star star star_border

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I had one of those non-specific intermittent error messages occur with my Europe...

I had one of those non-specific intermittent error messages occur with my European car. One of those issues that the dealer usually strings me along for thousands of dollars. I was put on to an independent mechanic that had all the diagnosis equipment and who provided a pragmatic no-nonsense analysis. Within 24hrs I was off and running for under $200 with peace of mind restored and guarantees of resolution.

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Michael, Peugeot 407

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

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star star star star star_border

They were able to lend me a courtesy car which made my day much easier. They als...

They were able to lend me a courtesy car which made my day much easier. They also texted me when my car was ready, which was sooner than I expected.

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Eleanor, Mazda 2

Goodyear Autocare Glenroy

GLENROY
star star star star star

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star star star star star_border

"Good customer service and job well done."

Manish, Mitsubishi Lancer

Customers love our Melbourne mechanics

2010 Suzuki Kizashi image

YIFENG Z

2010 Suzuki Kizashi

Goodyear Autocare Airport West AIRPORT WEST

star star star star star February 2018

Friendly staffs and Excellent service.

Recently requested quotes for Airport West mechanics

Average quote price in Melbourne

$451.47

Holden Cruze

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$271.14

Audi Q5

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$1,541.31

Toyota Corolla

TASKS QUOTED

Logbook Service - 10000 kms / 6 months

$182.62

Holden Commodore

TASKS QUOTED

Logbook Service - 45000 kms / 27 months

$370.94

Holden Commodore

TASKS QUOTED

Basic Service

$247.45

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$247.26

Volkswagen Polo

TASKS QUOTED

Basic Service

$210.49

Mitsubishi Lancer

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$205.95

Mazda CX-7

TASKS QUOTED

$220.00

Mitsubishi Lancer

TASKS QUOTED

Basic Service

$190.76

Skoda Octavia II

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$1,123.93

Holden Cruze

TASKS QUOTED

Basic Service

$276.54

Lexus ES

TASKS QUOTED

Logbook Service - 180000 kms / 144 months

$602.95

Toyota Camry

TASKS QUOTED

Logbook Service - 60000 kms / 36 months

$295.47

Holden Commodore

TASKS QUOTED

Logbook Service - 135000 kms / 108 months

$387.19

Toyota Camry

TASKS QUOTED

Front wheel alignment and Wheel Bearing Replacement

$572.00

No deposit & interest free

BOOK NOW, PAY LATER

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Top Speed Motor Group Pty Ltd

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Coburg Tyres & Auto Service

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Prestock Motors Pty Ltd Australian LPG Service

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Western Auto Services Pty Ltd

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Kings Autocare Pty Ltd

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"Good service...friendly."

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Custom Body & Automotive

RESERVOIR
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"Very friendly and professional team. Found out my cars problem straight away."

Laurie, Nissan 200SX

Best Way Mechanical and Tyre Repairs

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The service team were great. They provided a prompt service and my car ran smoot...

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The Corner Garage

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The Corner Garage has to be the best mechanics out there. Best ever experience. ...

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Frank, Mitsubishi Express Van

ABS Brunswick

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Tim was very helpful in discussing options and alternatives. The service I recei...

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Maximilian, SUBARU IMPREZA

Ultra Tune North Melbourne

NORTH MELBOURNE
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"Open, honest and reliable."

Penelope, Toyota Corolla

Princes Motor Repairs

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Great team and service. Really trustworthy, friendly and honest. Would highly r...

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camille, Toyota Yaris

Goodyear Autocare WaterGardens

TAYLORS LAKES
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Fairly good service. Had to call back as invoice was not emailed as promised and...

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Abraham, Nissan Pulsar

Garage Full Throttle

CAMPBELLFIELD
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"Very professional and friendly would recommend to other people to go there"

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Autotech Service Centre

SUNSHINE WEST
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"Quick and professional."

Anthony, Toyota Aurion

Satguru Motors

CAMPBELLFIELD
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SNG Automotive Pty Ltd

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You guys provide professional service. I am thankful for your right advice for m...

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Tyreforce

CAMPBELLFIELD
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Good service, rang me within 3 hours to say it was ready for collection. Would c...

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Erin, Kia Rio

Midas Yarraville

YARRAVILLE
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All work was done satisfactorily and a couple of little things rectified after a...

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Safe Lube Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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Mechanic chris was very friendly & very knowledgeable as to what my car needed f...

Mechanic chris was very friendly & very knowledgeable as to what my car needed fixing. I highly recommend him Thank you

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Anne, Suzuki Ignis

All Tune Motors Service Centre Pty Ltd

PRESTON
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Christian was helpful, thorough and all in all great mechanic to deal with. Will...

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Repair Right Auto Mechanics

LAVERTON NORTH
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Daniel, Holden Cruze

Rapid Tune Derrimut

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"Honest work and transperent communication."

Aaron, Subaru Liberty

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

Seal Motors

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Lois, Audi Q5

Car Club Mobile Mechanic

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Excellent service, did a thorough job went threw everything in my car, will be ...

Excellent service, did a thorough job went threw everything in my car, will be definitely recommending the mobile mechanic and I will be using the them to service my husbands car.

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Irene, VOLKSWAGEN TIGUAN

Highpoint Automotive Repairs

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"Excellent service will be returning in the future."

Kristy, Subaru Impreza

Hutchins MobilTech

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star star star star star

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"Excellent. Happy to book again. "

Fiona, FORD TERRITORY

Exceltune

BRAYBROOK
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I thought that the experience with Exceltune was good, they contacted me regardi...

I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

All Care Automotive

BRUNSWICK
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The service at All Care Automotive was no fuss. The report back was clear, thoro...

The service at All Care Automotive was no fuss. The report back was clear, thorough and Jean took time to take me through each item to understand the next steps in order of urgency, even though they were closing up. Car runs so much better.

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Sara, Volkswagen Golf

Thien An Automotive

COBURG NORTH
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"Kim went above and beyond his duty, I was very pleased with the service."

Jamie, Kia Rio

Superior Tyres

KENSINGTON
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Good service. Wasn't notified that the service was completed. Had to call myself. But otherwise good.

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Anthony, SUBARU FORESTER

Melbourne North Service Centre

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"Kept me well informed of progress. Professional service"

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Autolube

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Auto Wizard Automotive

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Excellent service, punctual and explained everything to me about what was wrong ...

Excellent service, punctual and explained everything to me about what was wrong with the car, very experienced mechanic and would highly recommend him. Definitely use this service again

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Darrell, Mazda 626

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has 4 mechanics in Melbourne open on a Saturday. You can compare and book these mechanics online... Too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

Once you've put in your car details, you can view and compare quotes from local mechanics in Airport West. You can even read verified customer reviews to ensure you're getting the best of the best. Once you've found your new favourite mechanic, you can book them in online!

Not only do we have trusted mechanics open on a Saturday in your area, they also have amazing reviews from real customers! You know you're getting the best of the best when booking with AutoGuru.

Questions? Speak with a Service Advisor
1300 655 661