Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Melbourne mechanics and book your car service online

Whatever part of Melbourne you're in, from Werribee to Epping to Ringwood to Berwick to Laverton, we can find your closest mechanics for car servicing and car repairs, whether it's a national brand or local mechanic. Simply provide us a few details about your car, click the button and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the parts and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

ABS Collingwood image
ABS Collingwood image

ABS Collingwood

132 Hoddle Street, Abbotsford

"Great customer service. Contact before commencing unpaid work and contact when work complete to advi..."

"Great customer service. Contact before commencing unpaid work and contact when work complete to advise pick up time. Didn't over quote or advise ridiculous "necessities" as other mechanics in the area are known for."

Read more

Holden Astra

SVM Automotive image
SVM Automotive image

SVM Automotive

3A Salicki Avenue, Epping

"Steve was amazing came on time and gave me advise on how to keep my car maintained. I will be defian..."

"Steve was amazing came on time and gave me advise on how to keep my car maintained. I will be defiantly be using Steve again."

Read more

Mitsubishi Triton

Tyrepower Werribee image
Tyrepower Werribee image

Tyrepower Werribee

1/294 Old Geelong Road, Hoppers Crossing

"The staff were very helpful and honstent about what need to be done i will be going back there for f..."

"The staff were very helpful and honstent about what need to be done i will be going back there for future work."

Read more

Honda Jazz

German Tech Auto image
German Tech Auto image

German Tech Auto

56 / 58 Wedgewood Road, Hallam

"The service was well priced, excellent customer service, and carried out very professionally using O..."

"The service was well priced, excellent customer service, and carried out very professionally using OEM approved supplies."

Read more

Volkswagen Golf VII

Ringwood Automotive Services image
Ringwood Automotive Services image

Ringwood Automotive Services

13 Eugene Terrace, Ringwood

"Richard and guys at RAS were awesome overall - clear, honest and open communication, did so much in ..."

"Richard and guys at RAS were awesome overall - clear, honest and open communication, did so much in a days time to cause least inconvenience to me. Will go back again for sure."

Read more

Mitsubishi Outlander

Princes Motor Repairs image
Princes Motor Repairs image

Princes Motor Repairs

372 Lygon Street, Brunswick East

"Got the car in really quickly and I felt they were honest about what needed to be done and what coul..."

"Got the car in really quickly and I felt they were honest about what needed to be done and what could wait till my budget caught up."

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Saab 900

Rapid Tune Greensborough image
Rapid Tune Greensborough image

Rapid Tune Greensborough

199 Para Road, Greensborough

"I was able to have my van towed there early and they managed to get me back on the road at a moderat..."

"I was able to have my van towed there early and they managed to get me back on the road at a moderate price . . . friendly, helpful and informative, and I would certainly use them again."

Read more

Mitsubishi Express Van

Rapid Tune Kilsyth image
Rapid Tune Kilsyth image

Rapid Tune Kilsyth

1 / 114 Canterbury Road, Kilsyth South

"They were great, awesome prices, awesome service, they even drove me home so i didn't have to wait a..."

"They were great, awesome prices, awesome service, they even drove me home so i didn't have to wait around or get a bus or taxi! couldn't have asked for better service honestly!"

Read more

Nissan X-Trail

Rapid Tune Pakenham image
Rapid Tune Pakenham image

Rapid Tune Pakenham

1 / 56-58 Bald Hill Road, Pakenham

"They were so good and explained everything in detail so I could understand what needed to e done. Th..."

"They were so good and explained everything in detail so I could understand what needed to e done. They were very nice and professional. highly recommended"

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Toyota Hilux

Rapid Tune Moorabbin image
Rapid Tune Moorabbin image

Rapid Tune Moorabbin

435 Warrigal Road, Moorabbin

"Great service. They did their best to understand my needs and found me a great location to service m..."

"Great service. They did their best to understand my needs and found me a great location to service my car. I would recommend it to others"

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Mercedes-Benz C-Class

Rapid Tune Carrum Downs image
Rapid Tune Carrum Downs image

Rapid Tune Carrum Downs

11 / 684 Frankston - Dandenong Road, Carrum Downs

"Very good service. They sound like they know what they are doing and very helpful in explaining. I w..."

"Very good service. They sound like they know what they are doing and very helpful in explaining. I will definitely go there the next time."

Read more

Holden Cruze

Average rating

4.7 - 2395 reviews

Latest review in Melbourne

2008 Holden Commodore

Reviewed on September 23

Last 5 quotes in Melbourne

Average Melbourne Workshop Quote

$361.53

Melbourne Service Centres by Suburb

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