Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Bravo Race Engineering

MILDURA
star star star star star

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star star star star star

"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

MRT Automotive

MOAMA
star star star star star

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star star star star star

A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

Echuca Performance

ECHUCA CBD
star star star star star_border

LATEST REVIEW

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star star star star star_border

A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Loddon Mallee

King Bear Auto

EAST BENDIGO
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It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

Charge Less Autos

KANGAROO FLAT
star star star star star

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"great service, very quick and reliable and no hassles will return again"

Tyler, Ford Falcon

ABS Shepparton

SHEPPARTON CBD
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The service I received was excellent and friendly. I was dropped off in town whi...

The service I received was excellent and friendly. I was dropped off in town while the car was being serviced and promptly picked up to collect my car. I recommend ABS Shepparton as a service provider and Fixedprice CarService also for their great service. It saved us money by being able to have a choice for the same service.

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Richard, HYUNDAI i30

Natrad Ballarat

WENDOUREE
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Very friendly and great customer service. Thoroughly looked over my car and told...

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Brad, Hyundai Tucson

Edan Cassell Edge Automotive

WENDOUREE
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"Excellent to deal with will continue to use them to service all my cars"

Geoff, MAZDA 6

Midas Auto Service Centre Ballarat

DELACOMBE
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The service was great and they were consultative regarding all that was done. Th...

The service was great and they were consultative regarding all that was done. The service extras were a bonus, including a wash and detail and the final charges were reasonable. All in all a very positive experience.

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Brad, Mazda Tribute

Marsh Mechanics

MADDINGLEY
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"Great friendly service"

Col, Audi A4

Midas Sunbury

SUNBURY
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"Great service very clean workshop"

Peter, Toyota Echo

ABS Ridgehaven

RIDGEHAVEN
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We required some additional work on the vehicle. The workshop rang 3 times throu...

We required some additional work on the vehicle. The workshop rang 3 times through the day to keep us informed of what was going on. The cost of the additional work was explained prior to it being undertaken.

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Graham, SUBARU IMPREZA

C.A.R. Mechanical

RIDGEHAVEN
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The overall customer service was fine but i was told i would be called when my ...

The overall customer service was fine but i was told i would be called when my car was ready to be picked up and i was not so after 3 hours i went back myself. For a minor service this is really too long. I should have been given an estimated wait time at least. This factor will affect my decision to use this business again.

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Katie, SUZUKI ALTO

Approved Automotive Services

NEWTON
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Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

* Minimum service amounts apply

Jai's Auto Garage

SALISBURY PLAIN
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"Had my car serviced at Jai's and all done well and on time"

Dylan, Holden Cruze

Midas Magill

MAGILL
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Good service. The drop-off service was great... they dropped me at work (less th...

Good service. The drop-off service was great... they dropped me at work (less than 5 km).

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Lauren, Holden Barina

ABS Glynde

FIRLE
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"Great service and communication of issues. I will be using them again."

Andrew, Holden Colorado

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Midas Para Hills

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Very friendly and helpful, the fixed price was excellent and easy to book online...

Very friendly and helpful, the fixed price was excellent and easy to book online especially being so close to xmas , very happy, thank you

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Darren, RENAULT MEGANE

ABS Salisbury

SALISBURY
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Peter is helpful and seems honest. Had my car serviced yesterday and the car was...

Peter is helpful and seems honest. Had my car serviced yesterday and the car wash is a nice addition.

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Holly, Mazda 3

Midas Glynde

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"Very professional"

Dado, Mazda CX-7

Midas Salisbury

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My car was serviced quickly and thoroughly. The technician on duty was very info...

My car was serviced quickly and thoroughly. The technician on duty was very informative, with recommendations on upcoming service items and things that may present a problem down the track. I'd happily recommend Midas Salisbury.

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Ultra Tune Melton

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"Excellent customer service and price. Highly recommended."

Heather, Hyundai Elantra

B & R Automotive

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Abiodun, Mitsubishi Lancer Estate

Tyreright Salisbury

SALISBURY NORTH
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Excellent service. Very friendly staff. Felt right at home. All was explained...

Excellent service. Very friendly staff. Felt right at home. All was explained before and after the job. Will definitely return and recommend to others. This is what customer service should be. Keep up the great work guys!

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Andrew, Toyota Kluger

Gepps Cross Exhaust & Autocare

POORAKA
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Fastest, cheapest, friendliest and best service around, great work on my 2nd ser...

Fastest, cheapest, friendliest and best service around, great work on my 2nd service here this year

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Dominic, HYUNDAI ACCENT

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Goodyear Autocare Hampstead Gardens

HAMPSTEAD GARDENS
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Had the car serviced and then 3 days later drove 2000 km to Brisbane didn't miss...

Had the car serviced and then 3 days later drove 2000 km to Brisbane didn't miss a beat, they even put tyre black on my tyres which made them look brand new again. Also, they made you feel welcome like you were talking with old mates.

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David, Nissan X-Trail

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NORWOOD
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Competent workshop, friendly staff, communicated with an update during service, did extra work with approval and finished on time. Well priced, could not fault.

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Robert, HONDA JAZZ

Bridgestone Select Norwood

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Great service, value for money and did exactly what they said they would do. Fri...

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Ian, Peugeot 4008

Midas Prospect

SEFTON PARK
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Adam, Kia Cerato

Exhaust Plus Prospect

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"On time informative friendly service"

John, Honda CR-V

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Goodyear Autocare Hawthorn

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Very happy with the service and price (compared to what Dealers wanted). Free lo...

Very happy with the service and price (compared to what Dealers wanted). Free loan car provided.

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Simon, Toyota Landcruiser/Prado

ABS Adelaide City

ADELAIDE
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Loic, Kia Cerato

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Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

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Catherine, HOLDEN COMMODORE

Churchill Automotive & Tyre Service

KILBURN
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The guys at Churchill gave a very honest and customer focused report, with optio...

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Stewart, Toyota RAV4

ABS Melrose Park

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"Helpful and good service!"

Daniel, Skoda Octavia III

ABS Keswick

KESWICK
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Would recommend to friends. Service is spot on, they explained everything regar...

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gary, Mitsubishi Pajero

Midas Clovelly

CLOVELLY PARK
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"Very happy with the service. Highly recommend."

Coby, Mitsubishi 380

Viva Auto Repairs

RICHMOND
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"Friendly staff n good service...Price is comparable"

Mohamed, Holden Zafira-A

Angus Mitchell Automotive

EDWARDSTOWN
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"very good specialist workshop "

John, HONDA JAZZ

SAI Mechanical Repairs

KILKENNY
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I've been taking my car to SAI for about a year now, and they're always much che...

I've been taking my car to SAI for about a year now, and they're always much cheaper and friendlier than anywhere else I've been.

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Eric, NISSAN PULSAR

* Minimum service amounts apply

Goodyear Autocare Richmond

RICHMOND
star star star star star

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The Goodyear Autocare team did a great job in servicing my car. The work was don...

The Goodyear Autocare team did a great job in servicing my car. The work was done within the quoted price. I was also informed clearly about any future work that the car might need and how much approx. that would cost. Overall satisfied with the service.

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Rochit, MITSUBISHI MAGNA

* Minimum service amounts apply

Midas Darlington

DARLINGTON
star star star star star_border

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"Very Good and timely service.Having a free loan car was a very good bonus."

Gavin, Hyundai i30

SM Auto Repair Centre

UNDERDALE
star star star star star_half

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"Nice service. Will go back."

Agi, Subaru Forester

ABS Rosewater

OTTOWAY
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"Very helpful"

PAULA, Mitsubishi Lancer

Edge Auto Solutions

airport_shuttle Mobile Mechanic

star star star star star

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"The right person came to fix my car .."

Mark, Subaru Impreza

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Happy Valley? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Loddon Mallee’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

When you search for a car service option in Happy Valley, we gather all of the local mechanics that provide the exact service you need for your vehicle make and model. You’re comparing apples with apples. Each mechanic provides an instant quote online, so when you go to pay after the service there are no nasty surprises.

We source services for Audi's, Holden's, Suzuki's and more, whatever vehicle you drive, we’ve got a mechanic in Happy Valley who can service it for you. From simple safety checks to milestone services, we can help you out. Settle on price up front, and book it in.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661