Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Charge Less Autos

KANGAROO FLAT
star star star star star

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"Great service highly recommend"

Wayne, Holden Commodore

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

King Bear Auto

EAST BENDIGO
star star star star star_half

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star star star star star

"Work finished promptly and professionally."

Gayle, Hyundai Accent/Excel

Natrad Ballarat

WENDOUREE
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Jack was very helpful in showing the poor work done on the vehicle by a previous...

Jack was very helpful in showing the poor work done on the vehicle by a previous repairer.

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Paul, Mazda CX-9

Echuca Performance

ECHUCA CBD
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The motor mechanic asked if I had any conerns n followed the one. He reported hi...

The motor mechanic asked if I had any conerns n followed the one. He reported his concerns to me for review. Very professional service done according to service guidelines.

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Heather, Toyota Corolla

Edan Cassell Edge Automotive

WENDOUREE
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Excellent service, they drove me to the nearest shopping centre so I didn't have...

Excellent service, they drove me to the nearest shopping centre so I didn't have to wait in office then came & collected me when car was finished. And they were very quick and friendly.

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Ken, MAZDA CX5

No deposit & interest free

BOOK NOW, PAY LATER

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Great service, friendly and informative. Would recommend to anyone needing a fas...

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Marsh Mechanics

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Midas Sunbury

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ABS Shepparton

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My experience was great. Initially there was a mix up with my booking, howev...

My experience was great. Initially there was a mix up with my booking, however the guys at ABS were very helpful, and more than willing to help out. As of the quality of the service, currently my is running beautifully without any issue, which is a testament to the service provided by ABS.

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Ben, SUBARU OUTBACK

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Abraham, Nissan Pulsar

Fix All Automotive

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Prompt service.Very thorough.Lets you know of anything that needs doing ie Batte...

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Daisy, Mazda 2

Velocity Tyre & Auto

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Car was serviced as per manufacturers log book. Didn't try to run the price up f...

Car was serviced as per manufacturers log book. Didn't try to run the price up from the original quote. Very happy with service and will return for the next service.

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Jason, Jeep Compass

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Midas Caroline Springs

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They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Westmeadows Service Centre

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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

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Eleanor, Mazda 2

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Satguru Motors

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corey, Holden Ute

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Erin, Kia Rio

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Gregor, MAZDA CX7

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The staff were friendly and the work was done on time as planned and in a profes...

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Chantelle, Hyundai ix35

Kings Autocare Pty Ltd

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"Good service...friendly."

Adam, Toyota Camry

Star Auto Group Pty Ltd

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Very happy with the service that has been given. Very honest n reliable. Booked ...

Very happy with the service that has been given. Very honest n reliable. Booked in my second car on the spot :-) n recommended to 2 of my colleagues. Thank you from a very satisfied customer.

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Sheba, Holden Viva

Midas Sunshine

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Steven, TOYOTA KLUGER

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Service was prompt and they phoned me before doing any extra work needed. When i...

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Anne, Subaru Impreza

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Lois, Audi Q5

Garage Full Throttle

CAMPBELLFIELD
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Hardy, Honda Jazz

Goodyear Autocare Glenroy

GLENROY
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"Communicated clearly what was going on at all times."

Rory, Mazda 323

Midas Werribee Plaza

WERRIBEE
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Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Fred's Auto Mechanic Repairs

WERRIBEE
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Fred’s auto was a great and seamless experience. I definitely appreciated the fr...

Fred’s auto was a great and seamless experience. I definitely appreciated the free loan car. On return, I was billed exactly what I was quoted for the service and was surprised to find my car and engine washed as well! Will more than likely be back there for my next service.

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Arbi, Jeep Patriot

Exceltune

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Midas Hoppers Crossing

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Trinh, TOYOTA KLUGER

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Tonella, Volkswagen Golf

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Akosua, Nissan Maxima

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Jason, Jeep Grand Cherokee

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Nick, Ford Focus

* Minimum service amounts apply

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Witner, Lexus RX

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"Great service, quick and easy. Friendly mechanic"

Jesse, Ford Focus

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"Cheapest service in the area but with exceptional result! Really recommended."

Yaohan, Mitsubishi Lancer

Autolube

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Acetune Mobile Mechanics

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Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Hutchins MobilTech

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Alan, TOYOTA COROLLA

Custom Body & Automotive Mobile Division

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Vipul, Holden Captiva

Safe Lube Mobile Mechanics

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What a great service by safe lube mobile mechanics. Turned up earlier than promi...

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Steve, Jeep Wrangler

Car Club Mobile Mechanic

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Had my car serviced at work. Mechanic was on time, efficient, courteous, and eve...

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Annie, HOLDEN BARINA

Book trusted and local mechanics with AutoGuru.

Need to book a car service and want to use a local Dooboobetic mechanic? We combine all of the mechanics workshops offering the service you need, in your area of Loddon Mallee in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

We combine results for the best mechanics in your local Dooboobetic area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in Loddon Mallee and book. No hidden costs, and quality service from top rated mechanics in your area.

You might drive a hatchback or maybe a utility truck; whatever vehicle you own, we’ve found the most suitable mechanics near Dooboobetic. From a simple safety check service to a major logbook service, and everything in between.

Don't forget you can also compare and book local mobile mechanics in Dooboobetic through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Dooboobetic have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Dooboobetic mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661